David The Next SoundCloud Becomes SoundCloud

Thanks to your feedback through months of private beta, we’re thrilled to be making a big announcement: today, the Next SoundCloud becomes SoundCloud for everyone.

What you hear and see today is the direct result of your input: this is your SoundCloud. For creators of music & audio like you, it means that you’ll be heard everywhere. For your friends, fans and followers, the new SoundCloud will make discovering, connecting and sharing sounds even easier and more fun.

It’s much more than just a redesign. Not only does SoundCloud look completely different, it has many exciting new features for you:

Reposts:

Grow your audience by seeing your sounds shared across the community, or build a following around your excellent taste by reposting sounds into your own stream for others to discover.

Sets:

Curate a collection with your own sounds or the sounds you love — it’s simple. Sets can be reposted and shared throughout the community, which will help you find new people to hear and share your sounds.

Continuous Play:

Hit play and continue exploring: keep listening while you discover even more music & audio. It’s seamless.

Search & Explore:

Find it, hear it: our improved search lets you find the music & audio you’re looking for. Not sure what you want? Explore lets you discover what’s new and hot.

And there’s more: the new SoundCloud is filled with tons of smaller details that we hope will make your experience better. You’ll see that we’ve improved timed comments and added keyboard shortcuts and a shuffle feature for the sounds you’ve liked. The new Activity tab keeps you informed about what’s happening around your music & audio in real time and a personalized ‘who to follow’ lists helps you find people like you.

This is only the beginning: in the coming weeks, we’ll be working on all areas of the web and mobile apps so that you can enjoy SoundCloud as a cross-platform experience.

On that note, we want to thank you not only for your help during the beta, but for making SoundCloud what it is: a fantastic community of sound creators and lovers where positive spirit, mutual respect and support has made this community one that you can all be proud of. Thank you. Stay awesome!

As always, we love your feedback: leave a comment to tell us what you like most about the new SoundCloud.

  • http://twitter.com/jensnikolaus Jens Nikolaus

    Yay!

  • http://www.facebook.com/margaret.p.nicholas Margaret Polino Nicholas

    Sounds good

  • djeyup

    great!

  • http://www.facebook.com/colourcritique Martin Petersen

    yes!!

  • http://twitter.com/BaSSicalyWorld BaSSicaly

    Congratulations to the whole team !

  • Foxxor

    Great !!

  • Pete jones

    Good stuff…keep it coming!
    http://soundcloud.com/pete-jones

  • http://www.facebook.com/TOLLY.MUSIC Peter Toll

    Well done Soundcloud, big congrats to the whole team!

  • http://www.facebook.com/igraq Martin Fujak

    I really loved the stream in beta, but the explore tab is kickass! Thank you so much for this great platform!

  • http://gianpaj.com/ Gianfranco Palumbo

    I’m still seeing settings being in the classic soundcloud. It thought that would be launched with in the ‘next’ soundcloud

  • Baaz

    Great, keep up the good work ! Just one question, why not get the possibility to make in-browser playlists on your account page? (listenable, sharable on your stream, etc…) This could be damn cool and also drag a huge playlist community currently active on Spotify imho.

  • Adam Fill

    Exploring and trying to find new tracks just got a lot worse.. how can I find free creative commons tracks now??

  • dubbelzinnigg

    Im on a cloud! Soundcloud9 :-)

  • http://twitter.com/jam_paps Papu Mendoza

    nice.

  • http://twitter.com/sonnyhancock sonnyhancock

    So yeah, that nice big graphic with the girl. Why don’t we have an artist banner area?

  • http://twitter.com/hdragomir Horia Dragomir

    Bravo!

  • http://www.facebook.com/anto.squattingmobilestudio Anto Squattingmobilestudio

    what happens to the groups ????

  • http://www.facebook.com/pruneau.audrey Pruneau Audrey

    super ca

  • Brad Dassey Music

    I personally HATE the new Soundcloud. I never liked it since I was able to switch to it. Seriously. It’s so UNORGANIZED.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Awful design, lost loads of my links, can’t find my groups, nothing works, tracks wont play. Too many font sizes. Seriously, what have you done? Tried the BETA, hated it, reverted to the original, this new design was forced up on us, hate it, changed back to Classic. Please DO NOT get rid of the classic design. This new design really fails to improve on what was there already. It is unintuitive and hard to use. I will cancel my paid subscription if you get rid of the classic version, and I can safely say that I will not be using the new version ever, unless the features that are available in the classic are still there, and I don’t lose my links and so much more. Truly, you’ve messed this up. I am sure many will agree with me. Especially long standing users who knew what it used to be like.

  • bored

    Major suckage!

    I HATE HATE HATE HATE the comments, in the old version I could turn them off and not display at all. In this new one.. no can do? Well, I can block/hide them in my browser tho. Still, it sucks.

    Also what bothers is the )(/&”¤/(%&”¤ nagging about spybook or “normal” login. That too, going to be blocked and hidden.

  • polarix

    Finally! This is great leap forward. Loved the beta but somehow got disconnected from it months ago.

  • Guest

    Your tone distracts from your message, which as I can see it is:

    1. Links created in the old system are not working

    2. I am missing features I need (which?)

    3. I find it unintuitive (how so?)

    Is this an accurate summary? To add more detail, you could say which features you’re missing (2), or some tasks that seem hard which were once easy (3).

  • pmpletsas

    i cant see which tracks favorited the other users! pls work on it!

  • Steven O’Brien

    Oh for God’s sake, did you even listen to any of our feedback?

    Why on Earth would you think it would be a good idea to remove the “list of tracks” from sets? What about completely limiting and breaking the spotlight on the front of my profile page (the one that I paid for…), meaning that potential clients, instead of seeing my most successful and popular tracks, will now see some confusing nonsensical sets without tracklists and those pieces I dashed off in 5 minutes last night. This is ridiculous. I certainly don’t want to do it, because Soundcloud has been GREAT up until now, but I’ll have to cancel my Solo account and move to a site like bandcamp if things like these aren’t fixed.

  • http://www.facebook.com/sarah.kreuz.58 Sarah Kreuz

    isn`t it possible to change it back to the old style,once you hit the button “get the new soundcloud”? makes-insecure after all these negative comments over here and on facebook 8/

  • http://kirklove.net/ kirklove

    Sexy! Awesome work.

  • Jeremy Martin

    I paid for the Spotlight tab. It’s gone. The track sets do not have a list of tracks rendering them useless! The groups are gone, which WAS a wonderful way to get your music out to like minded people. I’ve made three different tracks with vocal artists that I found on the Collab group. Why would you get rid of the features that make this site worth using (and paying for)? The black waveform looks older and uglier than ever and the comments are so small it doesn’t matter what anyone says cause you can’t read them. I can only assume the people that programmed this do NOT actually use Soundcloud. There is no other explanation.

  • Jeremy Martin

    It says Groups under my tracks, but there are only 6 of the 74 that I joined and I cant do anything with them i.e. I can’t post songs on them. Switched back to classic (thank goodness). Please allow us people that actually USE soundcloud to use the Classic version until you fix this huge mess. I seems no-one that “likes” it has any useful feedback except that it’s “pretty”.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    I really don’t know where the “feedback” to soundcloud came from. Many comments below indicate that proper user experience testing, A/B testing, and comments were not maybe listened to.

    1. I promote links to other artists which I have worked with on collabs, the link list was once reduced, OK this was still manageable, but now it has been reduced further and now some of my own links (not only those to collab artists) have disappeared.

    2. The layout and new design means that the spotlight is now in chronological order, not how I intend it to be. No choice, just is. The visitor is presented with just a list of everything, if I wanted that I wouldn’t use the spotlight feature as it was previously.

    3. The new menu system is unintuitive, I couldn’t find my groups until I switched back to the Classic version, Tiny icons to get things like spotlight, garish fonts and colours, seemingly un-customisable, fonts of lots of different sizes. The page has far too much “black” on it.

    Overall, not an improvement at all I would say. I could go on for longer, but in all honesty I stand by my comments and statements, I will gladly stop paying for the service if this is forced upon me. OK not much in the scheme of things for Soundcloud, but I am sure I am not the only person who feels like this. Many comments state similar things as I do.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Exactly what I did. However at some point the classic style will be revoked I suspect, and this new design will be forced upon us all, paying and free customers. I am here to promote and share my music, and others music from Soundcloud, I can do that easily with the Classic design, not so easily with the new design.

  • Slimmie

    For such a unusually innovative and creative team at Soundcloud, whoever chose this new design and allowed it to be released today needs to go back and start again.. Overall the website is unintuitive and clunky in the layout, Comments are listed in a column which need ANOTHER click to see, the fonts used are inconsistent in style and size. The ‘invisible scrolling’ is an unecessary on the BIO section which naturally shoudl be on the right, as one eys is normally drawn to that section but now is set aside for stats and oh yes MORE clicks which open in a new page … . Where is the spotlight tab? Why oh Why are the light grey waveforms for which you are FAMOUS for, now a very ugly dark shade of black. Followers lists seem to have lost the ‘recents’ and are so NOT in order anymore, and I can go on and on.. all I can say right now is that thank goodness you have had the foresight to leave the classic design up for us to use.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Here here. Complete mess.

  • James Welch

    Hi There Jeremy, Jami from the SoundCloud Community Team here.

    Sorry you are having troubles with these changes.

    Spotlight isn’t gone, it’s now the first 3 items that display on your profile. This article explains how to manage the selections: http://cl.ly/LLdk

    Likewise, Groups aren’t gone, they’re still accessible via Search and their direct links. Our team are still working on Groups, and are aware of their current shortcomings, so improvements will be on their way.

    We’re still iterating and tweaking based on feedback, so thank you for raising your concerns, I’ll make sure they are heard.

    I hope this helps, let me know if you have any further questions,

    Jami

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Exactly my point. My groups are used for people to submit tracks to my radio show which is a way of being promoted, not easy to do with the new design. Isn’t soundcloud a way to promote and share your music?

  • Alejo

    if there is still no spotlight then I am demanding a refund

  • luc~toven beatz

    When i push the “upload” button, it opens page after page after page until i push the “X” on the last page that came up. did that make since?

  • http://www.facebook.com/kim.guy.35 Kim Guy

    This is MY Soundcloud? Sorry, guys, but this feels as much ‘my Soundcloud’ as do the oil fields of Arabia. The team may have spent a long time on this upgrade, but I’m really not convinced that they listened to the feedback on the BETA version, or at least, not from the musicians.

  • http://twitter.com/Psych_Squirrel Paul

    It’s .. not very good and I hope the old format stays in place

  • Travees de Démo

    I would definitely agree with Claudio! I was one of the first (months ago) to be invited into beta, and switched after a day. Not long ago I checked again, and instantly switched back to the original (classic).

    The new layout makes it completely difficult to figure out what’s even going on rather than enhancing the user experience. People will draw away from using the service / site.

    And I’m a paid member (been for over a year now I believe), and best of all I wouldn’t mind leaving if I feel like this site is (has become) useless and annoying to me.

    I would really consider user feedback at dramatic measures at this stage of merging / switching over the interface which is the entire feel of the site, and most of all paid accounts since they are the ones using the service / site the most.

    Not to get off topic, but I highly support Claudio reactions.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Think the iterating and tweaking of our concerns should be loudhailed, not just heard,please. I think many of us who pay money to SC are frustrated at the fact that while there was apparent call for our feedback in BETA, it doesn’t seem to have filtered through to the devs. Surely the BETA was for the ‘tweaking’. You posted in our group 5 months ago for our suggestions re groups… :)

  • http://twitter.com/Ornette303 Ornette

    Soundcloud is looking a lot less like a cutting edge music dispersion tool for artists and a lot MORE like the disaster that is Facebook timeline. Did I mention I stopped using Facebook 6 months ago? Less is more guys. The clean and straight-forward layout was the STRENGTH of the platform.

  • Lukas

    I like new design and some innovations but mainly i prefer functions. I have to say i have problems with the loading tracks I’ve upload and statistics. I hope you will fix it as soon is possible.

  • Guest

    BUG REPORT: Link to my page does not work. Stats are not appearing. Whole site seems to be clocking and loading. This is a PAID FOR product that, as of this morning, is not working across the board. While people are dicking around trying to learn this new interface, they are NOT listening to my music. Unacceptable!

  • lemiffe

    I absolutely love the new design

  • soundcloud.com/dan_west

    I’m not a fan. The simplicity of the original soundcloud is what drew me to it in the first place.

  • soundcloud.com/dan_west

    and my own dashboard didn’t show up the first 4 times I tried

  • Guest

    It’s been almost 1 year since http://blog.soundcloud.com/2012/01/26/html5-widget/ and you still force Firefox users to use Flash instead of using a free audio codec like Vorbis and serving Vorbis audio to Firefox users.

    Embarassingly poor company.

  • Guest

    http://www.opus-codec.org/

    http://en.wikipedia.org/wiki/Opus_%28audio_format%29

    Guess everyone should forget about Opus audio codec support also.

    TWO THUMBS DOWN

  • http://www.facebook.com/martin.eve.9 Martin Eve

    Have to agree with Claudio, every time I get offered to try the new version i decline now. OK you can listen to a track and move to another screen which was one of my issues but its too busy and terrible to navigate around. Soundcloud you’ve scored an own goal! Dont release it!

  • http://cogdogblog.com/ Alan Levine

    We love Soundcloud and use it quite extensively for our open course in digital storytelling (http://ds106.us/). Our students upload their projects to SC and embed it in their own blogs, we can use the timeline commenting to give feedback, or to annotate audio with indicators for sounds we wish them to notice, e.g.

    http://soundcloud.com/cogdog/detective-stories-examples

    We also run a related site where we give out daily creative challenges and use SoundCloud as the method for people to share their responses to audio assignments

    http://tdc.ds106.us/category/audio/

    mainly because the group widget is the perfect mechanism for displaying the responses people post in their own soundcloud sites. It is a bit awkward to have them join groups, and I am worried that in the new version it may be even harder to get to the group features.

    Even worse, we can only create one group (we do not have funs to pay for the top tier account), so we end up creating a fleet of one off SC accounts (Ben from SC last year did bump our account so we could create 10 groups, but we used that up as well)

    Frankly, we would really love it and love SoundCloud eternally, if that same or a similar widget would work for tags in SoundCloud.

    Can you help?

  • http://twitter.com/GhostofDJRoomba Ghost of DJ Roomba

    Been using SC for over 3 years now, wasn’t involved involved in the beta and I’m sorry but I really, actively dislike what I’ve seen of New SC so far. Just tell me that you’ll be keeping the classic version as an option or I doubt I’ll be renewing my Premium account next week. Could barely see what the hell was going on when viewing New SC on a netbook, thought my browser had zoomed in somehow by mistkake. was a bloody relief when I found how to revert to Normal – sorry – “Classic”. New features are usually good thing with SC but you’re in real danger of throwing the baby out with the bathwater here.

  • Conzz

    That’s all well and good, but now I can’t play music. What’s up?

  • Conzz

    Oh yeah.. The most assinine change is definitely changing ‘Favourites’ to ‘Likes’.. Can do without the Facebook lingo on Soundcloud. I really am a moany git lol

  • Alejo

    I urge everyone upset about the missing spotlight features to sign this petition http://www.change.org/petitions/soundcloud-add-the-classic-spotlight-tab-to-the-new-soundcloud

  • http://twitter.com/GCS_WT Mike Monroe

    I agree with a lot of the frustrated feedback posted here. But primarily my major complain is why are the comments on a song squashed into a right side column instead of the nice open center column below the song where the related links are? It seems like those two should trade places, because it’s incredibly hard to read comments and reply to them now.

  • http://www.facebook.com/new.dinosaur.extinction Damage Limitation

    i hate it … i keep hitting the no thanks button ..but it seems we have to have it …. not impressed .. soundcloud is not very good value for money ..too expensive and panders to to apple mac crowd … …. BOOOOOOOOOOOOOOOOOOOOOOOOOOOO

  • bipolarbeats

    please please soundcloud dont ruin my 3.5yr love affair with you if you make these changes i and many of my paying friends will leave very quickly i tested the new version and its a shame you will kill off communities on here so quickly im already investigating every other option to promote my music off soundcloud i hated the new version so much

  • http://www.facebook.com/new.dinosaur.extinction Damage Limitation

    why wont you listen …i hates it

  • Philip

    I would like to mention what I loved most about soundcloud. Soundcloud was the music platform where everything was clear. There was no overload of information or unnecessary features. It was ” neatly arranged” as you might say. And now.. there is no difference between Soundcloud and platforms like HypeM. Soundcloud has adopted the very confusing style and layout, which I personally find pretty sad, because the previous arrangement made Soundcloud the best music platform.
    I just hope I’ll get used to it, like I did with the ongoing “improvements” of Facebook.

  • David Sands

    The loss of Group links is an issue. On the New SC tracks don’t show which groups a song has already been shared with or allow a track to be shared.

  • http://www.facebook.com/Rockshamrover Rocshamrover Rockshamrover

    This is a classic case of fashion over function. It looks great but it doesn’t do what we need.

    It’s always a good idea to listen to your customers needs.

  • R&R

    How do I send a track to groups????

    This option seems to be missing

  • Lorene

    i agree. i enjoyed having the sets seen first on my page with the listings of the individual songs. also everything is clusted together and spotlight just brings everything to the top..i would rather pick a tab to see first (like sets) it was nice & neat. this is just a mess!!!!

  • http://www.facebook.com/tom.moore.75 Tom Moore

    You asked the community for their thoughts and feedback on ‘next’, we gave it in abundance and you didn’t listen.

    - The new player is aweful and comment avatars are too small – it is near impossible to reply, read them, or even see which ones have been replied to at a glance. Why the hell would you remove the most sociable feature from a social platform.
    - The cluttered layout of the new dashboard is horrible on the eye
    - there’s no community aspect to the dashboard anymore. Its all about following new people now, when we don’t need to be invasively told who to follow. We also cannot see our friends’ activity i.e. favourites etc
    - The activity buttons are too insignificant – the original tab based interface is far supreme

    Soundcloud classic remains a great platform, once that disappears soundcloud will become the next myspace.

  • Barclaybunch

    Come on Soundcloud, this is just a poor show, I’m all for change, but less functionality! I and many more are paying for features that you’re still advertising as a reason to upgrade, that are not implemented. If nothing changes or SC Classic is remove before our beloved features are implemented, don’t expect a renewal.

  • http://www.ntljk.tumblr.com/ @ntljk

    The new blog looks SOO SOO good! Also, congrats on NEXT launch :)! Great job Team SoundCloud!

    Next SoundCloud ROCKS x

  • AHK

    So, let me explain my opinion in a 3 points good/bad way hehe

    Good points:

    1) I feel the design more atractive, and a lot more accurated to this times of web design.
    2) The continuos play is one of the best updates you have done guys, congrats for that.
    3) I really like the Sets function and the way tracks are implemented to it.

    Bad points:

    1) Infinite scroll is a RAM killer. It looks so nice, but increases the ram usage, a lot!!!
    2) Where were the Groups? (Hope they come back :D)
    3) Don’t know very well if you guys listened to all the feedback… As I see on comments here.

    -

    So, i will give you a 7.5 of 10 on the update. Hope you fix all issues soon guys.

    And please, listen to your users carefully, without us there is no soundcloud ;)

  • http://www.facebook.com/peter.vorlander Peter Vorländer

    It is disappointing that you decided to launch the new SC even though it is apparently not finished yet: groups are no longer working properly, links in the description are no longer displayed correctly, spotlight is no longer there, the “exclusive” stream tab is no longer there, and reposts confuse the authorship unless the author puts his name in the title.

    SoundCloud has been an example of a company who really valued their customers. Unfortunately now SoundCloud has become an example of a company who ignores the vital interest of their customers. What a pity!

    By the way … you could have asked us – your customers – what we really want. For example better streaming audio quality.

  • http://www.facebook.com/profile.php?id=1123609778 Remi Christensen

    Could’nt agree more if I could see the new site, new soundcloud CRASHES MY FF ;) Well atleast there are alternatives. Typically for huge CORPS for force people use them new crap that defently don’t work yet. Did they ever hear about test cases?? I think not

  • http://www.facebook.com/ajeales Andrew Eales

    Firstly congratulations to the Soundcloud team for all the work they have done on redesigning their site. There are several aspects that have been substantially improved. As a musician who uses the site socially and as a content provider however, there are a few concerns that I have.

    1. Reposts: In principal this could be a fantastic benefit for artists who might see their music “go viral”… the problem is that the original artist is not credited in a way that is visually sufficiently clear. I have had one of my own tracks “reposted” by another user, and shortly after that I found comments were added praising that user’s piano playing, not mine. Clearly there is a lot of potential in the “repost” idea, but the presentation has not been sufficiently thought through to protect the interests of content providers.

    2. The fact that comments are now presented much smaller has some benefits, but overall seems to diminish the emphasis on musicians providing supportive feedback to one another. Spotting who has commented and responding to their questions and advice can easily be missed, and I feel this could be quite detrimental.

    3. On the subject of comments, it has become much harder to edit or delete your own comments or those that others leave on your track. It requires several more steps.

    4. Groups are now hidden away. There is no link to them from the homepage or dashboard. On the artist profile there is no mention of the groups belonged to. When selecting your own track and attempting to “Add to a Group”, only a few of your groups are displayed, making it much harder to keep track of which groups you are a member of, where your tracks are shared, and so on. I’m going to assume for now that Soundcloud intend to phase out groups altogether – such is the extent to which they have diminished this aspect of community sharing in the new Soundcloud. Personally I feel this is a major loss for the site.

    5. I prefer the old Flash widgets to the newer HTML5 ones, as those blended better with my own website design.

    6. Sets now display as a single waveform, which I have noted makes more sense on the artist profile page. However, it makes less sense in terms of sharing large sets on my own website. I would rather listeners could see and select from the vertical track list as before, but this has been removed. Perhaps I will adapt to this change, but considering the pros and cons I’m still personally in favour of the previous way that Sets were displayed.

  • http://www.facebook.com/zenjungle1 Zen Jungle

    Consider and realise that most of the active members of SC DON’T like the new next thing. It’s not about fixing some bugs or adding some missing features, it’s about NOT changing anything. We like it is as it is/was. You re about to do a huge mistake if you force us to use the new one…

  • http://www.facebook.com/lehndorff Peter Lehndorff

    RELATED: I’ve tested the Beta until I would run into a problem. Then I thought I was letting you know what didn’t work. One of the things I disliked and still dislike is the “related tracks”. They aren’t related. Just because I show my support for an electronica track by favoriting it doesn’t mean it is “related” to my acoustic folk song. And they start playing automatically. Hate that. Just when you want to comment on someones music another track starts playing. I want to say it is distracting but it is rude.

  • Ronan Kearney

    PLEASE KEEP CLASSIC DESIGN

  • pkwa

    I don’t have anything against change, but the new version is incredibly buggy…Pretty much nothing works. My profile didn’t load, some links don’t work, on an artist profile I click the little message icon and it takes me to my inbox, not to messaging the artist…I then enter the artists’s name and it says “user doesn’t exist” – I tried this with several profiles and got the same result!

    Why release an half-baked new version, soundcloud?

  • MLucas

    When I first posted on SC in January 2010, I came because the interface was excellent. As an American, I thought, yeah — what a great example of the clean European style, form follows function, bright and clean, not glitzy but friendly and fun. I was a little put off by the lack of humanistic music though; it was almost entirely electronic dance and a bit of hiphop at the time. I wondered if people that play real instruments, and still write songs (not ‘tracks’) would find a place here. Over time, though a wonderful group of acoustic, folk, singer/songwriter and spoken word artists coalesced, and it was very enjoyable, supportive and musically stimulating. Now, I look at the Explore tab, and see that nothing in the acoustic, folk or songwriter styles was deemed worthy of inclusion, and I see that (at least in Firefox) words break at arbitrary points…my impressions is that words are considered of little value here. It’s ironic, I’m about to pass 25,000 listens on SoundCloud, I’d like to be a little pleased by that. But all-in-all, it looks like SC is becoming just another place where money talks, but doesn’t have much to say, (and it doesn’t sing too well either). It’s not the glitches that bother me, those I have no doubt will be fixed by the talented technical staff. It’s the philosophy of massification. Yes I DO have a premium account, and I’m not ready to abandon it just yet, but I’ll be on the look for the next cool thing. This is looking like a shark jumping moment.

  • http://przemoc.net/ przemoc

    Recently I gave SoundCloud Next another try. And allow me to say it again: it’s amazing how much effort you put in making UI more sleek yet degrading UX thoroughly.

    I think that at least a few SCers already discussed about some SC problems, e.g. http://silencenogood.net/soundcloud-next-your-stream/ or http://www.djforums.com/forums/showthread.php?7319-The-Next-Soundcloud&p=94861&viewfull=1#post94861.

    But I’ll write again about some things that are wrong hoping that you’ll fix them finally.

    Stream is useless in its current form. It’s much inferior to Dashboard (which wasn’t perfect in the first place, but was quite usable, contrary to that one). For people taking SC activities serious, like trying to listen most of the tracks coming from people they follow, there must be a way to hide/collapse tracks that were already listened to (like removing in dashboard). What about favorites of people I follow? I maybe not use it extensively, but it’s a great way to discover new tracks. Dashboard provides it all and has a few tabs with different filtering and independent hiding (removing) and I would fix only this independence – removing entry in one tab should be enough and work for the other ones too – and improve the “More” button, to load at once everything that is left.

    Leaving comments in this new interface is hard. When I listen to music I want to leave my comment at particular free place, yet it is a challenge even greater than before despite smaller icons. A few days ago I noticed one of my comments day before were in the end sent as a reply to some other comment, while it wasn’t meant to be like that.

    E-mail notifications gotten much worse too. Subject is “You have a new comment on SoundCloud” instead of much better “New timed comment on “Track title”". Mail body is worse too. Previously it was nice plain-text message:

    “Hey,

    SoundCloud User Name just left a timed comment on Track title. It goes a little something like this:

    “@przemoc86: blah blah blah”

    Go to the comment where you can reply.

    From your friends at SoundCloud.”

    Now it’s HTML that doesn’t even mention track! I have to hover over the sound link to figure which track was commented.

    “You have a new comment

    SoundCloud User Name commented on your sound

    “blah blah blah”

    View comment”

    As I’m touching notifications, it’s worth to add that in-page recent activity lacks information about new messages in inbox.

    What should be clearly told is that new UI is definitely against any more thorough comments. Come on, showing only a few words? It’s like you encourage SCers to leave these useless comments. And there is no place for discussion at all. Personally I like to discuss things. Yet I understand others that don’t like comments at all on SC (because well, they are in fact often completely useless, as lot of SC users can express only praises or nothing), so they should be able to easily hide them.

    These were a few regressions. But where are the features that everyone hoped for? Where are the marks next to the tracks that I already commented on them (and how many comments that were)? Where are the marks next to tracks that I already listened to? SoundCloud Next atm is still more of a disaster than improvement. And it’s sad.

    Another ridiculous thing was that if I checked Next beta having my dashboard full of stuff before and returned later to classic – it was all gone. So this time (which is still present) I couldn’t switch back, unless I could clear my queue, even though that I noticed that nothing has changed since previous try.

    All these feedback thing was only to make impression that you can express your view and it will be heard. It definitely wasn’t, because people are repeating to death problems of this Next (more like Prev) thing, and despite all the problems, shortcomings and regressions, it went out of beta. How it was even possible? In any serious company PM responsible for such “Next” project, meant first and foremost to improve user experience, yet actually doing the opposite, would be fired long time ago. It’s just like someone said already, people redesigning SC apparently weren’t using this site at all.

    Somehow this I-don’t-care-about-UX-but-let’s-make-it-look-sexier-at-least attitude is becoming quite popular in internet, which is a paradox, because nowadays the opposite mind should be predominant. GitHub did in the last year similar changes (they had a few good ones too, though) and had to disable comments in their blog to stop the never ending complaints… Another thing: less is more, but too less isn’t more at all. You have to preserve some basic functionality, otherwise removing features is like slapping users in the face. Here I can give Minus as an example – file sharing site that turned back into media sharing site w/ most of the features removed.

    It’s not too late. SC team, please just improve the classic or heavily rework the “Next”. Otherwise your userbase may start to shrink. Functionality does matter. It’s true also that people like nice-looking things, but if these things are clunky, in the end they’ll drop them.

  • Broker Jonathan

    i know much work must have gone into it; I know you’re trying to bring it into line with the Soundcloud app for iPhones, iPads etc; I know you probably think we will all learn to love it – but I really think the next Soundcloud goes a long way towards dismantling everything that made the existing ‘classic’ version the best music sharing community on the internet. You may say the changes were made in line with customer demand. As a premium account customer who has been using Soundcloud for the last 18 months, I know my opinion was never sought.

    And, of those who were given the chance to demand changes, how many asked for the disappearance of the Spotlight page? How many said that you should not be able to see the track listings in musicians’ sets? How many asked for a timed comment panel where it is practically impossible to see who has commented on a track because their pictures are so tiny? How many said we don’t know who to follow – please supply us with an arbitrary list of suggestions which bears no relation to the music we make or enjoy? How many said show us fewer statistics on our dashboards? How many said give us fewer links on our profile pages to artists we have worked with or admire? How many said please stop displaying an artist’s full biog on his or her profile page – make us click here to see more? How many said please remove details from our streams so that we know less about the history of a track, when it was first posted for example, which is often a key factor often in determining whether we play it?

    Can I urge you not to dispense with the classic view entirely? It is more attractive, more user friendly and a vastly superior tool for core Soundcloud users – the musicians who post their own work and comment on other artists’ work regularly. Its loss will, I’m sure, result in many closed accounts.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    “Somehow this I-don’t-care-about-UX-but-let’s-make-it-look-sexier-at-least attitude is becoming quite popular in internet” – precisely! Style over function – at least for creators. It seems the changes are predominantly for listeners’ benefit, not the creators. And seeins as it’s the creators who pay for the premium accounts…need I say more?

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Hear here! (What he said…)

  • Christopher Mathurin

    like said “Tom Moore” :

    “there’s no community aspect to the dashboard anymore. Its all about following new people now, when we don’t need to be invasively told who to follow. We also cannot see our friends’ activity i.e. favourites etc”

    I would need way more words..

    i really love soundcloud, so i can’t help but say thank u for what you’ve first created, it just changed my life as a producer, there’s a real community in it. But i’m truly afraid this new version could simply make it disapear..

    It really doesn’t feel like it was on this new version. For exemple, on the classic one, when a song from someone i don’t follow got favorited by several peoples i follow, the track was appearing on my dashboard, wich made me discover new things from people i didn’t know.

    In the same way i was able to see who favorited what or who commented what..

    why not upgrade the classic version by make it faster or change the design … hope the classic version will still be available, it was just simple and perfect

    peace

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Very well put. I couldn’t agree more.

  • Alejo

    I started a petition asking SoundCloud to bring the classic Spotlight tab to the new SoundCloud http://www.change.org/petitions/soundcloud-add-the-classic-spotlight-tab-to-the-new-soundcloud

  • http://twitter.com/CHICAGO_lollie Matthew Davis

    I find it curious that SoundCloud’s dev team would see this redesign fit for release, when you’ve acknowledged that certain long-standing features are still in development. Wouldn’t this suggest that Next isn’t complete, and therefore not ready to be released?

  • PureSoul

    nice one! go soundcloud <3

  • http://www.facebook.com/WILUNLEASHED Wil III

    I will agree with much of what many have conveyed here. The new look is a mess. At initial glance it looks great, but then I realized that I couldn’t choose to have my “SETS” to be visible first on my profile page. And then, I had noticed that when you clicked on a “set”, the list of songs weren’t there. I was like WTF?? Though, if you click directly on your “set”, the list of songs do show up, but it just seems a bit awkward. Finally, I couldn’t figure how to access the groups I joined or see which shared songs to which groups.

    I am not sure whose FEEDBACK they relied on, but it’s evident that they didn’t ask the actual users by the look of all the replies here. Hopefully, Soundcloud developers will see the lack of interest in the new design and not forced this on us. From what I read, a lot of people will leave the service if Soundcloud turns this into a never ending maze.

  • http://twitter.com/CHICAGO_lollie Matthew Davis

    On that note: Spotlight doesn’t appear to be working in Firefox. The article says “hover over its player with your mouse, then click the arrow button that appears in its top-right corner,” but I can tell you, I am hovering over my players and I am not seeing an arrow appearing on any of them.

  • Hank Tilbury

    I have dreaded the arrival of this day. Months ago, I applied for the opportunity to check out the Next Soundcloud and was shortly thereafter invited to try it, which I eagerly did. I found terribly frustrating to use! I always went back to the old Soundcloud in less than an hour, and I always left a message about why I went back. I even posted my impressions, as did a few others, on this excellent forum set up few a few concerned Soundclouders: http://soundcloud.com/cloud-creatures-local.

    You haven’t improved any of the annoying features in the months since I first tried the Next Soundcloud, I’m not opposed to change if it’s in the right direction. This definitely is not, and your team of talented graphic designers and programmers apparently don’t give a damn.

    Fortunately–and completely by accident, I might add–I found that if you click on the “More” tab in the upper right corner of your “Stream” page, you can go back to Classic Soundcloud. I will keep doing this as long as you give us the option. When you no longer allow us to go back, I will either try to get used to this hideous mess you’ve foisted upon us, or I will sadly leave behind something I’ve enjoyed tremendously over the last year.

  • Fiocz

    Dear Soundcloud I think you need to take a step back.

  • Hank Tilbury

    Hell, yeah! Why didn’t you just improve the audio instead of totally wrecking the user interface?

  • Hank Tilbury

    Damn right on all points, Tom.

  • Hank Tilbury

    Click “More” in the upper right side of you “Stream” page and you will have the option to go back to Classic Soundcloud. Until I discovered this by accident, I thought I was stranded in this awful Brave New Cloud.

  • jody baharizki

    so far so good and i still enjoy for new interfaces. so smooth :)

  • http://www.facebook.com/michael.scalar Michael Scalar

    please go back… you had it spot on and you just fracked up a good thing. i understand you want to progress but you just degraded… i dont think anyone is enjoying this and TBH i prob will find another music hosting site if this isnt fixed asap

  • boomshot

    well said, ditto that statement!

  • Bo Bo Nomad

    Hi
    This is a repeat of a message I sent to your technical help yesterday in the absence of any other avenue;
    There appears to be no where on your site to provide customer feedback (I do pay for this!) – I do not want technical advice, I want to provide feedback and raise an issue, as do many many long time users from what I’m seeing on other social media.
    Sound Cloud is a brilliant product. It does exactly what its supposed to and is easy to use and intuitive and you feel very much in control. Like playing a good guitar. Or it used to be.
    There is no doubt that aesthetically the new version is perhaps more in keeping with the flashy graphics heavy sites that children so enjoy these days, but there is also equally no doubt that the product I bought and loved and used daily is no where represented in the totally user unfriendly unintuitive monstrosity you have created. Its like you’ve taken that good guitar & put the strings on the wrong way just because it looks better to non-creators.
    And no, I am not change resistant. It’s actually my full time job. You’ve simply got it wrong, removing or obscuring the very elements that made soundcloud so essential.
    The tone of your responses to concerns also appears a little confrontational and unproffessional – who are you to lecture Claudio about his tone? You have taken a paid for product and changed it beyond recognition without express agreement of the person paying for it – I’d say a little attitude is justified from long term customers and users.
    Please tell me the classic version will always be available.

  • boomshot

    “there’s no community aspect to the dashboard anymore. Its all about
    following new people now, when we don’t need to be invasively told who
    to follow. We also cannot see our friends’ activity i.e. favourites etc”

    Agreed, one of the most useful aspects of SC for me was being able to easily see what tunes were being “favorited” by the people I am following. That function alone introduced me to endless amounts of music, producers, and artists that I wouldn’t have known to look for otherwise. …And that was coming from people that I had chosen to follow, so it was a pretty safe bet that we have similar taste in music. Now on the New SC, I’m left with this arbitrary list of random suggestions of who to “like”? What, are you trying to be Facebook? And the suggestions have absolutely nothing to do with the profile I’ve built based on songs that I’ve “favorited” or artists/producers that I’m following. Why on Earth would you suggest that I “like” Generic Joe Top 40 artist when my profile of songs I’ve uploaded, songs that I’ve favorited, and artists that I follow, clearly must somehow indicate that I DO NOT like the top 40 radio gaga! I come to Sound Cloud to get away from all that force-fed commercial crap, and now when I open the New SC, there it is, like an annoying little yelping tiny dog (sorry no disrespect to tiny dogs) telling me to “like” the “hot new in thing” … On My Sound Cloud page!?!?!! No thank you!!! PLEASE for the love of all things good in this universe, don’t turn SC into another Billboard top 40 chart list! And most of all, if anyone over at SC is reading this, PLEASE let myself and all the others who wish to continue using the original version, continue to do so. (By the way, I switched back to the classic version after one day on the new one)

  • boomshot

    boomshot > Christopher Mathurin • 4 minutes ago
    “there’s no community aspect to the dashboard anymore. Its all about
    following new people now, when we don’t need to be invasively told who
    to follow. We also cannot see our friends’ activity i.e. favourites etc”

    Agreed, one of the most useful aspects of SC for me was being able to
    easily see what tunes were being “favorited” by the people I am
    following. That function alone introduced me to endless amounts of
    music, producers, and artists that I wouldn’t have known to look for
    otherwise. …And that was coming from people that I had chosen to
    follow, so it was a pretty safe bet that we have similar taste in music.
    Now on the New SC, I’m left with this arbitrary list of random
    suggestions of who to “like”? What, are you trying to be Facebook? And
    the suggestions have absolutely nothing to do with the profile I’ve
    built based on songs that I’ve “favorited” or artists/producers that I’m
    following. Why on Earth would you suggest that I “like” Generic Joe Top
    40 artist when my profile of songs I’ve uploaded, songs that I’ve
    favorited, and artists that I follow, clearly must somehow indicate that
    I DO NOT like the top 40 radio gaga! I come to Sound Cloud to get away
    from all that force-fed commercial crap, and now when I open the New SC,
    there it is, like an annoying little yelping tiny dog (sorry no
    disrespect to tiny dogs) telling me to “like” the “hot new in thing” …
    On My Sound Cloud page!?!?!! No thank you!!! PLEASE for the love of all
    things good in this universe, don’t turn SC into another Billboard top
    40 chart list! And most of all, if anyone over at SC is reading this,
    PLEASE let myself and all the others who wish to continue using the
    original version, continue to do so. (By the way, I switched back to the
    classic version after one day on the new one)

  • http://www.facebook.com/kim.guy.35 Kim Guy

    I won’t bother repeating the many excellent points of concern about the ‘new’ Soundcloud design raised by many of my fellow musicians here. Sorry to harp on, but I paid money that could have gone on a good handful of decent guitar strings for my SC ‘premium’ account. I am now not getting what I paid for. I consider this a violation of the terms under which I bought my premium account. I wonder what impact it would have if we all started asking for refunds because of this?

  • Farbeak

    I am happy to see that I’m not the only one who dislikes the next
    soundcloud! There are some improvements, but overall it is chaotic and
    too far away from the soundcloud we know.

    An idea for the people
    who are managing this project: why not use the intelligence of the cloud
    for the redesign? This might be time-consuming, but will lead to a new
    soundcloud shaped and supported by the users.

    Good luck!

  • http://twitter.com/eikhoi Floppy :)

    The new version somehow slows down. I want the player to play when I press play.

  • Lee Lucas

    This new interface as serious issues that need addressing. The first thing I noticed when I was on it yesterday was the fact that it was displaying peoples private tracks that they had sent privately to others to collaborate with.

    The Comment Bar you simply cannot see any comments you left on peoples tracks. Also when you hover your mouse pointer over peoples comments it no longer displays what they said. Its all very well having notifications display what the artist said about your comments you left on their tracks, but trying replying back to them again. This is a complete joke it simply does not work. How on earth you guys say this is faster is beyond belief.

    Viewing artists tracks via clicking on their name. This feature no longer displays all the artists tracks on their cloud. Instead it only displays 4 of their tracks and the rest are the new tracks popping up in the SC browser. The fact that you also cannot see the comments left on the
    artists tracks is also a pain in the neck, as you do not know what the hell you have heard already and what the hell is new by them.

    Overall I like the snazzy new look, and I also like the scrolling feature on both sides of the interface. But so far the new cloud is rather like going out and buying a new TV and when you get it home, finding out only a couple of channels work on it. You have some serious issues to address with this one, and a lot more than just the points I have pointed out here by the looks of the complaints here. All I can say is thanks god you including a switch back to classic button. Because so far this does not work for me one bit.

  • http://twitter.com/matas Matas Petrikas

    hi Kim,

    Please let us know if you see any specific Premium features affected in new UI that we could fix? We are here and we are listening to you.

  • http://twitter.com/matas Matas Petrikas

    hi,

    Please post some of these links so we can verify them. Could you also tell us the browser and OS you are using? Thank you in advance!

  • http://twitter.com/matas Matas Petrikas

    hi Lee,

    thank you for you feedback. Could you give some example link to the artists pages that display only the 4 tracks? We’ll investigate that.

    Also we are still tweaking the comment display, so you should be able to see the comments without playing the track. By the way did you try replying to the comments direclty from your activities page? https://soundcloud.com/stream/activity

  • http://twitter.com/matas Matas Petrikas

    hi boomshot,

    thank your for your feedback, we’ll be improving both the Stream and follow suggestions in the upcoming months, and I hope we’ll be able to satisfy your listening needs with it.

  • http://twitter.com/matas Matas Petrikas

    Hi,

    Thank you for voicing your concerns. Dod you see any specific point on which we can improve your experience on Next? One of the great aspects of Next is that we are actually able to change things fast and implement features that benefits listeners and creators depending on their needs.

  • http://twitter.com/matas Matas Petrikas

    thank you, Jody! We will continue polishing in the future too!

  • http://www.facebook.com/pboote Peter Boote

    You may be thrilled by your design but I and many many of my fellow users think its SHIT! to be blunt…Ah well you think” its just that people find it difficult to accept new things n it will be fine after time” I think not peeps….There is an old adage…”If it aint broke, dont fix it” sadly this is clearly an unknown phrase in Berlin….. Your sincerely “a pissed off user seeking a new site to host his material and communicate with like minded peeps”

  • http://twitter.com/matas Matas Petrikas

    hi Michael,

    do you see any specific issues that Next SoundCloud isn’t solving currently. How could we improve it?

  • http://www.kristiansmusicproductionblog.com/ Kristian Pedersen

    Is there even one person who prefers the new version over the old one? Just curious. The comments here and that I’ve seen elsewhere seem to be uniformly negative. Isn’t that an issue of concern?

    The comments are now very awkward to use, as many have already pointed out, and I can’t see what the people I follow are up to. The interaction, community and discovery aspects of the classic version are the best features, all gone in favour of listeners and the artists’ pursuit of more statistics (“plays today”, “follow back”, “to follow”).

  • James Welch

    Hey Claudio, Jami from SoundCloud here.

    Sorry you are feeling so frustrated about some of the changes. Hopefully I can help clear things up a little.

    Groups can still be found through Search and their direct links. We’re working on improved navigation and discovery of them currently. In the meantime you can find the groups you’ve joined at http://soundcloud.com/groups/joined

    Spotlight isn’t chronological, it should display the first 3 selections from your existing Spotlight tab. This article should help: http://help.soundcloud.com/customer/portal/articles/802873

    If you have more questions, feel free to contact support at http://help.soundcloud.com

  • http://twitter.com/matas Matas Petrikas

    hi Hank,

    thank you for your feedback! I have also listened through your audio review and some of the points you have mentioned in it were adressed in the in the last couple of months and some of them will be adressed in the upcoming weeks too. I agree with you that the follow suggestions should be better and we’ll be fixing these too.
    I’m glad you are happy with Classic SoundCloud for now and I hope you will enjoy Next in the future.

  • James Welch

    Hey Tom,

    Jami from SoundCloud here. Hopefully I can help with some of these points.

    The feedback around comments was heard loud and clear, and we’re still working on iterating the experience. However, for the time being, navigation of sounds was prioritised, after receiving much feedback from users that comments blocked the waveform making it hard to get around.

    Whilst favourites are no longer pushed to people’s Stream, Reposts facilitate a similar function, with added control. This way only the best of the best is shared, and your likes can be collated with much less worry of flooding your followers: http://help.soundcloud.com/customer/portal/articles/527370

    Hope this helps!

  • James Welch

    If you’ve joined some groups, ‘Add to Group’ buttons should show below your sounds, and enable you to share them to Groups you’ve joined.

  • http://twitter.com/matas Matas Petrikas

    Hi Will,

    Thank you for your feedback on the sets display! We plan to iterate on the sets UI in the upcoming weeks, luckily the Next SoundCloud enables us to experiment with such changes much more rapidly than Classic SC did.

  • http://twitter.com/matas Matas Petrikas

    Thank you!

  • James Welch

    Hey Andrew,

    Jami from SoundCloud here. hopefully I can help shed some light on your questions.

    1. Reposting a sound doesn’t mean the reposter then ‘own’s it. It’s simply the original sound being displayed on other people’s profiles. The original artist’s username is shown, and the sound’s direct URL doesn’t change. Any comments made on a reposted sound are made on the original.

    2. We’re aware of the downsides of downsizing comments, this change was made to aid the navigation of waveforms, but we’re going to continue working on improving this experience.

    3. Same as above, we’re on it!

    4. We’re no planning to phase out Groups, we’re just still working on how best to implement them. Sorry navigation is a bit unclear currently, we’re finding the best way to improve things.

    5. Flash widgets are still accessible by clicking the pencil icon in the ‘Share’ window of a sound/set

    6. When you share a set on your website, if you are using a widget, it will still display with the track list like our widgets usually do.

    Hope this helps!

  • James Welch
  • http://www.facebook.com/tom.moore.75 Tom Moore

    Cheers for your response Jami. I wish you could see all the feedback
    that’s flying around outside of the this blog on facebook and other social
    networks – this blog is just the tip of the iceberg. People are only concerned as soundcloud has for most unsigned musicians opened up a whole new world to network, share and listen and they care about its future – there is very little in the new layout and features that carry non this trend, moreover everything that is good is gone.

    Not many core users like the ‘reposts’ feature as it just clogs the dashboard feed up (also it doesn’t appear to give any credit to the orignal artist, just the reposter). People like the original format where favourites/likes are shown in the feed (as well as the previously removed comment dashboard feeds, much like favourites). That’s not just my own opinion, its pretty global.

    The new player looks good when embedded outside the cloud, but on
    the cloud is fails on so many levels. The very fact that as a website you’ve attracted near on 20m users suggested the original player and commenting system worked fine and does not need revising.

  • James Welch

    Hey Anto. Here’s some info on Groups. Hope it helps! http://help.soundcloud.com/customer/portal/articles/874929-where-are-groups-

  • James Welch

    Hey David. We’re still working on Groups. Here’s some info on their current status: http://help.soundcloud.com/customer/portal/articles/874929-where-are-groups- Hope this helps!

  • James Welch

    Are you using Internet Explorer? If so, it’s a bug we’re aware of, and are working on.
    Do things work better in Chrome or Firefox?

  • James Welch

    There’s still Spotlight, here’s some more info: http://help.soundcloud.com/customer/portal/articles/802873

  • willdem

    I can not load the dashboard with this new update, it crashes my browser (safari) everytime. Im still on osx 10.4.11 and unable to upgrade at the moment. I also tried it in firefox which doesnt support it.

    Is there a way for me to revert back to the orginal one somehow, so i can use it on my current setup?

    Thanks.

  • http://twitter.com/matas Matas Petrikas

    Thank you for your critique! To adress some of your concerns now – Spotlight is still in there, but now it’s a part of user profile stream, namely it’s at the top of your Stream. We have built faster, more scalable play stats into Next, we will be also adding additional metrics to it in the future. In the meantime, you can see all the detailed stats here like before: http://soundcloud.com/you/stats
    As for the user profiles, we have reduced the text information in favor of displaying more audio players. We hope that your listeners will appreciate the increased focus on your sounds.
    And yes, we are committed to make SoundCloud the best experience both to sound creators and listeners and we’ll continue to improve it.

  • Slimmie

    I wonder why the team didn’t just work on changing the player slightly so you can TURN comments off easily instead of this major mess it has turned into , Another fact is, if I dont choose to use the ‘new’ design, someone else who DOES use it can see my profile in that horrible messy format and style you have come up with. I don’t choose for my fans to view my page in that format. I want to be able to choose the Classic ( OLD ) design so i have control over what is seen and what isn’t .

  • Slimmie

    and yes I pay for my Soundcloud account. well maybe until renewal..

  • http://twitter.com/matas Matas Petrikas

    Thank you for the extensive feedback. I will pass on your comments on the new email notifications to the team that’s working on them, I’m sure they will take it seriously.
    As for your other critique points: we are committed to making the Stream listening experience better and we are already testing some potential improvements. For the timed comments, in the Next you can position the comments very precisely just by dragging you avatar along the waveform before you post it.

  • http://www.facebook.com/ajeales Andrew Eales

    Thanks – yes Jami.

    While I have your attention please can you tell me where to find tracks that have been privately shared with me. Somebody I collaborate with sent me some stems, but without the “exclusive tracks” tab there I only know about it because he asked for my feedback (on a different social network)…

    I can see the tracks on his own page, although it doesn’t mark them as private for me, and they are there alone with his other tracks.
    Like many musicians, I use Soundcloud for collaboration and I’m keen to have a one stop place where I can find our who has privately shared what. Am I missing something?
    Thanks….

  • http://twitter.com/kevtrout Kevin Trout

    Just a note about “list of tracks” on sets: they are viewed by clicking on the waveform icon in the album art with a number next to it. A new screen is shown with the list of tracks.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Quote… “and most of all paid accounts since they are the ones using the service / site the most.” And paying for the salaries and the site itself, for the free users to use!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Hey Jami, Claudio here, a paying customer that contributes towards the salaries and running of Soundcloud.

    Thanks for your comment, but it won’t change a thing. You (Soundcloud) will still lose at least one paying customer if the Classic design is removed altogether. I pay for this service, I am using a PAID service to promote and share my music, and also collaborate, promote and work with other musicians. This new design is totally centric to mobile design, and really has not taken into consideration the paying serious users that liked what there was previously!

    Soundcloud designers should take note of the comments here, bring back the old design and improve upon it, don’t simply replace it with something that just is not progressive, and is several steps backwards. Concentrate on developing the mobile apps to bring in some of the site functionality and add minor improvements to the main site. Yes OK, everyone likes a flashy website, but seriously, Soundcloud didn’t need it.

    And with regards to the Spotlight, I am looking at my spotlight area now on the new design, holding back the vommit, and it is NOT in the same order as my actual spotlight on my Classic view. Is this like a random thing?

    Don’t try and palm off answers, and ignore the FACT that Soundcloud have messed up here! You will be losing paying customers, I guarantee it!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Same here, I’ll be cancelling, and moving to ReverbNation full-time. Hell I’d even consider giving MySpace a go again rather than this!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Agree, agree agree.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Jonathan, you are so right. So many people here, especially paying customers of Soundcloud are in no way happy wit this new design.,

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Here here!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Agree

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Oh how I am so not looking forward to further improvements! If they are anything like the last lot!

  • http://twitter.com/matas Matas Petrikas

    hi, I’m sorry that you can’t update. Could you describe what happened when have loaded it on Firefox? Did it show any message? Would you like to try in Chrome: https://www.google.com/intl/en/chrome/browser/

  • http://www.facebook.com/johnathan.mooney Johnathan Mooney

    I can see the advantages of the new design for free user accounts, however I feel that you’ve done this at the cost of us paying subscribers. I’ve emailed support and it looks like they’ve also confirmed the “the new design will will simply be SoundCloud for our users going forward.” Aside from additional space I don’t see any advantage of paying for my “Pro Plus” subscription. With the demise of MySpace there was a great void for us musicians to set up dedicated sites that Soundcloud filled, and you’ve now turned it into a chaotic child’s playground.

  • http://twitter.com/matas Matas Petrikas

    hi Jonathan, I’m sorry to hear that. Are there any particular features that you as a Pro Plus user now see missing in the new user interface?

  • http://www.facebook.com/johnathan.mooney Johnathan Mooney

    well you’ve reduced “spotlight” from 5 to 3 tracks, the about section has to be manually clicked (which I fully understand for free users, but again not for paid or professional users) for someone viewing my profile, my comments are prominently featured, (other users comments would be far more marketable) and I don’t want every sound I ever put up on SC featured on my front page. The groups I’ve created are no longer prominent. Aside from more hours of space, can you clarify what the value add moving forward is of having a paid subscription?

  • willdem

    Thanks for replying.

    If i open soundcloud in Firefox (3.6.28) it says:

    “Oh no,
    Sorry, you need to update your browser
    You’ll need a newer browser to use SoundCloud.
    Please download an update, or choose a new compatible one.”

    But i am on the latest one for my operating system, i think.

    Chrome is only available on osx 10.5+

    In Safari i can access my inbox (if someone sends me a message) by following the link in the email and logging in, and can reply to the messages,

    but as soon as i try to access the dashboard, safari crashes everytime.

    I know i should have upgraded from 10.4 by now, but its impossible for me at the moment.

    What a pain.

  • mrbiggs

    Reposts don’t replace favorites. Repost is maybe the worst part of this. I can’t see what you mean by “added control.” What control?

    Tell me if I’m missing something here: I like the music of User-A, let’s call him. I want to listen to his music. So I go to his stream. He has “reposted” various tracks from other users — stuff he likes. Fine. However, as I’m listening to his stream these tracks are getting played with no distinction between his own music and these from other users that he “reposted.” So I have no idea what I’m listening to. I can’t find a way to listen to just User-A’s music. Now i’m being “introduced” to all this other crap that I don’t want to listen to. So I turn it off and go to Spotify, or my iTunes, where I can control what I listen to. If your whole idea is to introduce new music, it doesn’t work since the stream is almost entirely for playing in the background. And if I don’t know what I’m hearing, then I don’t know what I’m hearing, you know?

    I didn’t join Soundcloud in 2008 to have a Facebook for music. If I want to know what User-A likes, I’ll go check out his favorites and play that.

    Lastly, when you go to “explore” and the first thing I see is Big Boi and Paul MacCartney, it’s clear that the intent here is not to introduce anyone to “new” music. So go make your buck with the big names. But for chrissake let the users that were here posting their stuff when you guys were nobodies listen to the music that we want to listen to.

  • mrbiggs

    It’s ironic that you have to explain where to find the Spotlight. I mean, it’s the Spotlight. It should be fairly obvious. If you have to explain to readers where to locate the book cover, you’ve kind of messed up the design.

    Can you guys start responding with actual content rather than following the happy happy “we’re listening” stuff? “Committed to make SoundCloud the best experience both to sound creators and listeners” would mean that the stuff that worked previously would still be there. Let us paid users know a timeline for when this stuff will be fixed. It’s clearly worse than it was last week, and it’s pretty clear that more than a few of us feel that way.

  • boboter

    I am also very dissapointed with the update. It feels like it is made for listeners only. But I fear that artists will lose a lot of reach through it. The main way to discover new music is through likes. If 15 people I follow like a track, chances are good that I also like it. To make the likes disappear from the dashboard is a horrible decission. And reposting music is a very different thing.

    Also, the reduced spotlight functions are way less useful than before. Why would you do that? I expected you would have enhanced them. I am up to renew my paid account but it feels like I’m paying the same for a very reduced package. So I might just use the free features.

    All the “creators” I know changed back to the original version immediately. But that is obviously not a solution for the long haul. Good reviews seem to come mostly from press/blogs. Most users seem to think different. Granted the new design is ok and I can live with some bugs in the first weeks (although the beta phase was quite long).

    All this makes me pretty sad since SC is/was my favourite platform and I met many great people through it. With the new version I might have missed them.

    And to end this rant: What’s up with the “Who to follow”-box? If I have to see a picture of Maroon 5 everytime I visit the page, I might stop uploading music all together…

  • http://www.facebook.com/johnathan.mooney Johnathan Mooney

    quite honestly, if I had to point someone now to my SC page for “professional” opportunities, I’d be quite embarrassed in doing so.

  • mrbiggs

    Andrew’s point about the repost not being clear is valid. I posted several comments yesterday on friends’ streams before realizing that the tracks were not their own, but rather they’d been reposted. So obviously they’re not “owned” by the reposter, but the distinction is definitely not clear. They look exactly like original tracks, and when played on continuous play, one can’t tell who they belong to. Yes, the original credit is there in light grey type, but that’s it?
    I’m guessing that if you’re interested in a user’s stream, it’s because you like their music. Not because you want to know what they’re sharing. I like Mouse on Mars, but I couldn’t care less what Mouse on Mars is listening to. I would prefer that if I play a Mouse on Mars cd, for example, that they don’t include tracks by others between their own songs…
    Repost is dumb.

  • Woozy

    I’ve encountered several problems with the new design:

    - Scrolling in Safari 6.0.2 on OS X 10.8.2 on a 2011 MBA is horribly jerky (see http://www.youtube.com/watch?v=2dE4FRVNj74 for a comparison between soundcloud.com and heise.de)

    - If I play a track I can’t see which part of it was already loaded, only the current play position

    - Trying to skip forward in a track results in being thrown back to position 0:00 (see http://www.youtube.com/watch?v=0xCc5TfoN0Y)

  • Sly Rocka

    It would be great to have some filtering options on the stream.

    Number 1 thing I’d like is to be able to filter for downloadable tracks. Other filter options would be nice, like don’t show reposts, or only show reposts, etc. And the obvious ones like genre, bpm etc.

    Don’t see what the point of “Explore” is, are people paying to be featured there? You’d expect to be able to browse lists of tracks, not just see 1 per genre.

  • http://twitter.com/matas Matas Petrikas

    Thank you for the suggestion, we’ll be definitely further improving the Stream experience in the upcoming months. As for the Explore, the tracks featured there are selected by our DiscoRank algorithms that try to detect the most interesting new sounds in a particular genre. Each of these genres has at least a few dozen tracks in them that you can skip through while playing. Here’s more info on that: http://help.soundcloud.com/customer/portal/articles/871522-how-do-i-find-sounds-to-listen-to

  • Lunesis

    Regarding the “Who to Follow” section.. do these celebrities really need more exposure? Like others have mentioned, I come to SC to hear grassroots music and support the little guy. I guess the music industry needs to insure it stays in the spotlight for as long as possible during it’s slide into irrelevancy. It’s a shame that SC is glad handing these faces.. Maybe instead this section can be for random artists so that everyone gets a chance at exposure, not just these sponsored acts that already have the mighty media machine plastering them all over the radio and tv.

  • steve mead

    This new website is disappointing. This is not a jerk reaction to something new. Listen to your customers. I know Soundcloud has to grow but basically I joined for one reason, to put my music I make in my bedroom and share with others alike. The old Soundcloud seem to acknowledge this but now you are a global company with more interests at promoting cross platform companies, established record companies new bands and songs. Give the humble musician its website back.

    Where’s my groups? the people I linked with? Thanks a bunch!

    Steve

  • http://twitter.com/matas Matas Petrikas

    Thank you for the videos! we’ll forward them to our developers. We are already implementing some changes that should make the scrolling faster, I hope you’ll notice it in the upcoming days. And the playback issues are on our radar too, we see that some users have similar issues too.

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    3 selections? I paid for 5

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    Sorry James, this is just wrong – favourites gave a choice to dip in or not & was totally manageable – it did not clutter anything – reposts are going to clutter up the stream – this is not an improvement just change for tnhe sake of change. I’m going to give it another go tonight as I’m still having difficulty navigating it or finding any of the stuff I used to interact with. Hated the Beta, hated the “real” thing though. It just doesn’t serve any purpose & appears to be a case of form over function. It is not a “next” – its a massive backward step from something that was truly unique.

    However, without going into specifics, a start would be far clearer guidance re how to set up profile pages that people see, set my spotlight page as the default landing page for anyone viewing my profile, find and connect with groups & ensure I’m still seeing the same feeds in the dashboard that I did previously. I’d also like to stop people feeding me other tracks (what a pointless addition – clearly you are no longer concerned with content creators, only casual sharers of other peoples work); groups do this by my choice & other peoples “favorites” are sufficient for me to check out new sounds they’ve found- it worked perfectly, why break it?

    Could you also explain why you “have released the new version of the site uncomfortably early and realize that there are still a number of necessary improvements” – surely if its not ready you shouldn’t be launching it. Basic business sense. Seems rushed and untested and has only alientated people & destroyed obvernight the feel of community that once existed.

    No doubt this was all initiated by someone in marketing with dollar signs for eyes who in turn paid an external consultant vast sums for an off the peg “how do we look like everyone else & rule the world” solution which totally went against the grain of eveything internal employees knew to be right & valued about soundcloud (I’ve been there, got the t shirt, kicked the shit out of the consultants that did it to us) & currently there are a lot of senior but completely removed from the equation “bosses” rationalising all problems as customer change resistance rather than the huge failure they have actually delivered (they have to otherwise they have to admit they shouldn’t be in charge). My sympathies to those of you that have to field the flack.

    Basically the “classic” version worked perfectly – by all means give it a facelift and modernise the look (even though that was, perversely, part of what made it so refreshingly easy to use), but if it ain’t broke, don’t fix it. Simple is good. This change reminds me of the unusable abomination that is MySpace. Just look at the toilet that venture dropped into.

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    agree

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    Bizarre to say it as MySpace is an abomination, but it now looks attractive compared to Soundcloud

  • tomi

    you re shit ! change back immediately

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    Stop rationalising the failure – its a complete dogs breakfast, end of story

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    Agree – they aren’t listening though! R.I.P. soundcloud

  • tomi

    change it back immediately! nobody will use soundcloud no f more , sd will go like myspace , nobody wiil use it ,

  • http://www.facebook.com/Rockshamrover Rocshamrover Rockshamrover

    It’s a bit sad that the most liked feature on new Soundcloud is the button that brings you back to old souncloud.

    Come on guys, listen to what we want and put it in place.

  • Guest

    Like old Soundcloud? Join the following soundcloud group to show your appreciation of the website that changed the face of modern music.

    The Society for the Preservation…

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Like. Joined. Love the irony of this given the whole issue of the groups at the moment!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    And in no useful order! We clearly don’t get what we paid for! Which I wont be paying for again if this carries on!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Agree. Just one more palm off!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Well said. Fully agree.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Yep, cross browser compatibility is also broken. Only works in IE if you go to compat mode, not that I use IE, but as a web developer I test my sites on all common browsers as a minimum, even Opera…, yes… Opera!

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    I guess someone has to! :o) I don’t mind it, it’s the fact that the basic functionality has been changed so much. We all like flashy web sites, but Soundcloud is highly functional and really only needed some tweaking and maybe a design uplift, without the loss of the cool functionality that I (and many others) pay for. Groups, Spotlight, Favorites etc etc.

  • http://www.facebook.com/claudio.fiore.69 Claudio Fiore

    Signed, but that one change is not enough!

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Matas – there are many eloquent and cogent posts which have already covered all the points I could possibly hope to make about this ‘upgrade’. I hope it’s redundant of me to say that I’m not on the side of the ‘wow, rlly pretty, u rock’ brigade.

  • joshua

    wheres the whats hot button? or hot button i dono where is it????

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Very well put!

  • http://www.facebook.com/Rockshamrover Rocshamrover Rockshamrover

    How about starting with the features that have been changed or removed Matas.
    There are plenty of examples in this forum post for you to be getting on with.
    No need to keep asking for specifics.

  • Slimmie

    I absolutely agree with this.. it looks like sponsorship is all over this.. very very sad to see this all happening on Soundcloud whose team I thought was innovative, unique and supportive of artists..

  • Broker Jonathan

    Thank you for responding Matas. I know you have a difficult task because there is a very great deal of discontent out there about Next Soundcloud. I have navigated my way around some of the changes and can see for myself what has been done. To my mind, Spotlight is heavily diluted in the way it is now presented. My profile too is diluted by the fact that I can not now even fit a short biog on it. As a songwriter, I believe my profile is diminished by these changes. Please remember that for many of us, Soundcloud is our premier presence on the internet as musicians. We care about how our music is presented. The profile page is, of course, just the tip of the iceberg. Much of the functionality and community feel of the classic version is gone in Next – and, from a personal point of view, I have to say the redesign looks garish, uninviting and geared towards teenagers desperate to find lots of followers.

    The thing which has disappointed so many people about this new version is that, in the original model of Soundcloud, there was an interface which gave its users confidence that the company behind it knew exactly what they were doing. It was a brilliantly conceived platform for music makers. The redesign shatters that confidence and makes us wonder if the original stroke of genius was just an accident. I don’t think Soundcloud truly appreciates how close to perfection it came with classic. Or, if it does, then its priorities have clearly shifted away from the musician to another group – perhaps the casual listener. Revamps have proved disastrous for other music sharing platforms in the past – Myspace being the obvious case in point. Again, I respectfully urge you to impress it on whoever it is in charge that needs to be convinced: do not dispense with Classic view altogether.

  • Bo Bo Nomad

    My reply to your reply to my reply to you or something (is there anyone there or am I talking to a machine…?)

    You appear to be asking me to produce a wish list of tweaks
    you can make on the cheap. It’s not that simple. Sound cloud users, especially
    the ones who PAY, communicate and share
    and motivate and create content on sound cloud daily. It is second nature to
    users, it has its own rhythm and beat, played on a well tuned instrument. It is
    a community communicating and creating, with its own distinct sub communities
    and cliques and unusual alliances and totally off the peg random circumstances supporting
    the whole. Pretty much like the music scene. You are in the process of
    destroying the way it works in order to become facebook or myface-yourspace or
    twitbollocks or something.

  • http://www.facebook.com/tom.moore.75 Tom Moore

    People are telling you what they don’t like again and again and you keep asking for further clarity. the comments here, and everywhere else could not be clearer.

  • ohmdsp

    Not happy with the new design at all. Very confusing and the pages that were important to me are gone – tracks, groups, etc. having sets serialized in the waveform view is a nice option, but should not be the default, IMHO. I think Soundcloud was too dramatic about this change.

  • Farbeak

    The Next SoundCloud Becomes SoundCloud?

    Soundcloud Becomes the next MySpace!

  • sixpointpros

    Seriously SoundCloud, if you just go back to the classic design then everyone will be happy and continue to use and advocate your product. Until then I’m off to bandcamp…

  • Theo-G

    You know, the biggest mistake you at SoundCloud are
    making is not understanding that you deal with a complete different public than
    the random Facebook-crowd. One of the first things I learnt was to
    direct your management to your target group, and not to what is mainstream
    popular.

    This is – mostly – a community of people who are
    creative in making music, in one way or the other, building up a real social
    network around it for their own income or just leisure and pleasure.

    Steering away from your own target group – which you
    obviously do with these changes – is the biggest mistake you’ve made on the
    management level and will blow up in your face too if you push it through this
    way. A rookie mistake with huge consequences, anyone with even some management
    training, skills or even feel will tell you the same.

    Don’t ask me for a list of things I think are not to
    point. Many people are already telling you for months, me included, and at the
    moment even more people are screaming in your ear all the tones available in
    music to express their concern and ask you….no….even commanding you not to go
    through with this, this way.

    O…now that I am at it…….sorry guys…your replies to
    expressed concerns just don’t cut it. It only shows a media-training gone bad
    by lack of real understanding on a hearts-level. O, yeah…the level most of your
    target-group is excelling on.

  • Theo-G

    In addition to this great post I’d like to add a notion I haven’t read before:

    You know, the biggest mistake you at SoundCloud are
    making is not understanding that you deal with a complete different public than
    the random Facebook-crowd. One of the first things I learnt was to
    direct your management to your target group, and not to what is mainstream
    popular.

    This is – mostly – a community of people who are
    creative in making music, in one way or the other, building up a real social
    network around it for their own income or just leisure and pleasure.

    Steering away from your own target group – which you
    obviously do with these changes – is the biggest mistake you’ve made on the
    management level and will blow up in your face too if you push it through this
    way. A rookie mistake with huge consequences, anyone with even some management
    training, skills or even feel will tell you the same.

    Don’t ask me for a list of things I think are not to
    point. Many people are already telling you for months, me included, and at the
    moment even more people are screaming in your ear all the tones available in
    music to express their concern and ask you….no….even commanding you not to go
    through with this, this fast when it’s clear it isn’t even out of the beta yet.

    O…now that I am at it…….sorry guys…your replies to
    expressed concerns just don’t cut it. It only shows a media-training gone bad
    by lack of real understanding on a hearts-level. O, yeah…that would be the level most of your target-group is excelling on.

  • Brandon

    Totally agree, the new layout experience is not enjoyable. Keep it classic! Please!

  • http://www.facebook.com/kim.guy.35 Kim Guy

    How could we improve it? Howzabout by not trying to force these changes on us and truly taking on board what most of us are trying to say…?

  • http://www.facebook.com/dylan.syben Dylan Syben

    It’s total BS. People pay to have that feature and now you take it away!!! It’s really a totally crap design and I have not seen any positive comments or talked to anyone who likes it. i will not renew my subscription for this rubbish.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    To respond that you’ll ‘follow suggestions in the upcoming months’ (MONTHS?Wha’!!) is clearly a sign that not enough time was spent listening to the feedback from BETA before making this new monstrosity ‘live’. IMHO.

  • The Last Little Bit

    Guys, I’ve been a Soundcloud member for over 3 years now and been a paid up premium member for over 2 years. When I first saw the beta, I admit I was excited. Soundcloud for me (as a musician) has been the best music community there is. I use it to share my own music but also to listen to other artists I like and find new interesting stuff, and to be fair, over the years has turned up some real gems.
    So the time came for ‘next’ soundcloud… I tried, I really tried to like it and get into it, I wanted it to be good, but after some hours I got so frustrated and annoyed I had to go back to classic (aka pretty much brilliant) version. I will continue to go back to classic every single time and I ask that you leave us that option indefinitely. Why don’t you monitor yourself how many people are sticking with ‘next’ and how many switching back to classic. You may be surprised/disappointed.

    Classic is superbly functional with almost all the important things right in front of you at a glance without having to click here and there or expand bio’s etc. The tracks on the ‘next’ dashboard are too big and spaced out and take up too much room, then the rest of the useful info is either missing or reduced so further clicking is necessary, which is very irritating.
    Who said they don’t want to see the comments/favs of people they follow anymore and only see tracks? No. If I see someone I appreciate in the feed has commented or favourited a track, then I often check that track out myself, hence finding some ‘gems’ unexpectedly.

    Some years ago I used to use last.fm a lot and was a paid member. They did a similar ‘big change’ that made it less functional. Their loyal staff did their best to put a positive shine on it, but users disliked it intensely. Last.fm didn’t listen and loads of people went elsewhere, a lot I know came to soundcloud (me included). They’ve fixed a lot of it now alas much too late. Once users get p***ed off, they can’t be bothered to listen to re-assurances of ‘we’re listening’ but nothing happens.
    So if you want to listen, listen now please before users get disheartened and can’t be bothered anymore (and that will happen quite quickly). We love and support Soundcloud, but that love is not unconditional.
    Thanks, Dave

  • http://www.facebook.com/dylan.syben Dylan Syben

    WHY LAUNCH IF IT”S NOT READY???!!!!!… retards.

  • http://twitter.com/OliverSadie Oliver Sadie

    Hi guys. First off, congratulations on the release, it’s no mean feat revamping a whole interface used by nearly 30m people. As you may have seen, I posted a review on my personal Facebook profile today of the new interface. This was shared in some discussion forums and I have been urged to share these views here, not because they’re news to you but because it seems to focus the popular opinion in a more structured way. Here’s a copy of that post, for what it’s worth. And thank you Darrell (SoundCloud developer) for a quick response to the post itself.

    __________________________________________

    I’ve been carefully considering my verdict on Next @SoundCloud since early beta in May. Feel free to share if you agree.

    In May, a few issues emerged in my beta testing. At first I was put off by the new commenting paradigm – more friction and less clarity – it’s a bit of an interactivity killer. I made my opinion clear to those who count and it was acknowledged. It was a community-negative fact

    or in the user experience. But it was a “Beta” and as such I made allowances, understanding that it was an iterative development process and it would improve.

    The features have improved somewhat. I can get on with it, and know it well now.

    I like these new features:

    - Continuous play when browsing other pages. Very useful on the website itself and for embedded widgets.

    - Search functionality is a lot more relevant and a lot quicker.

    - Explore functionality is much better than the old Top 50, which was mostly dubstep. Nothing wrong with dubstep per se, but you got a skewed picture of what could be found on SoundCloud. There is a neat and clean way to find new music by genre, although it seems our acoustic and folk groups have been a little overlooked. On the other hand, non-music genres like News, Sport and Comedy are given more visibility now – a good thing.

    - The new aesthetics are divisive but on balance I find that people prefer the new look, myself included.

    - Reposting is a nice new feature akin to retweets and will allow good stuff to bubble up and get more exposure in a new way.

    - This is not a feature as such but an area they are investing money in and hiring people for: getting rid of spammers and abusive users.

    BUT:

    - All comment functionality (view, reply, delete) still has more friction and less clarity. You cannot tell at a glance who you’re talking to (old icons were larger with clear rollover previews) or who you’ve yet to reply to (number of pixels in the comment marker).

    - Groups are difficult to access. They’re coming back but no-one I know has seen the new format yet. Old groups were not scalable, they know it, anything more than 20 tracks becomes a laborious process of clicking Next and moderation was clumsy and burdensome.

    These two factors alone mean it’s not as sociable or interactive anymore. The community just got quieter. The bustling community is what was responsible for the meteoric growth and loyalty in the first place.

    - Streaming is still at 128kbps. Some people care, some people don’t, but enough people care and that should count. If YouTube can stream 1080p, SoundCloud should be able to stream lossless or high Kbps, or should be actively planning to, and be communicating that.

    - The new 3-track Spotlight functionality does not allow you to show off your best work in a clutter-free way, it’s simply a means of pinning 3 tracks to the top. Needs work, people are arguing that they paid for the next level up just to get this single feature and feel let down.

    - The merging of tracks in the new sets should be optional – sometimes it makes sense to have a list instead of a single stream.

    - Reposting tracks has often caused confusion about the original artist, whose name needs to be much more prominent.

    These opinions have been voiced by many, these are well-known gripes of Next SoundCloud.

    Given the hundreds of hours I’ve spent on every level of SoundCloud over the last 3 years, I count myself as a power user among many of you who are also power users. Our opinion ought to weigh in over casual users or sound consumers. I am disappointed with the dev strategy. The most vocal and active paying users were given voices but there has been little evidence that the above major concerns have been addressed.

    I’m seeing uproar in all corners of the user base about the new format. It’s now or never for SoundCloud to pay attention. If they make no significant steps in the direction of power users’ needs, subscriptions will decay and credible competition will emerge, simple as that. That would be very sad for many who have invested a lot of time and effort there.

    I will remain fully pro-SoundCloud, as an optimist who will give them the benefit of the doubt, because I don’t believe they can ignore this amassing negative feedback from their most important customers. I’ve met many of the SoundCloud crew in person – they are genuinely good and nice people at a personal and professional level, not a cash-grabbing bunch like the folks behind YouTube and Facebook seem to be. Contrary to latest appearances, they do care, they make it their business to care and be personal, to a level way beyond all the major platforms. I cannot believe that the core community will be ignored.

    However, because of the way I use the platform, I will continue to use Classic mode more than Next mode until these concerns are addressed. Many people are doing the same or sticking to Classic entirely. If SoundCloud switches off Classic mode and the new screens don’t change, many will simply move their activity to whichever competitor platform emerges.

    SoundCloud: Please hear us. Please acknowledge these core concerns and let us in on the strategy to address them.

  • The Last Little Bit

    Please read and listen to what it being said here. You’ll satisfy our needs by keeping the classic version as it is. Sure, tweak it a little if you want but don’t change it. It works so well. Everyone likes it. Please don’t just keep defending such an awful decision. (I know it’s your job to defend it, but pleeeeeeeeeese listen here)

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Right on, brother. I’d like to add though, that I think they should monitor who of the people who actually CREATE the sounds that are being listened to are switching to the New/staying with the Classic. Only because it seems to me that SC ‘New’ is aimed squarely at the consumers, not the producers. As it were. :)

  • http://www.facebook.com/dylan.syben Dylan Syben

    Don’t you guys understand; if it is too hard for people to understand and you have to explain to them how to do everything and justify everything, it means you failed. Accept that, change it back and carry on.

  • The Last Little Bit

    I know it can be tricky to navigate waveforms if there are tons of comments as you have to keep closing them to then click the waveform, but this new format is a bad implementation. Just have a button to ‘hide all comments’ for that track but when the page is refreshed or re-visited the comments show again by default.

  • The Last Little Bit

    I agree! That is a brilliant idea and I think the results would be very revealing!

  • http://www.facebook.com/comradec Steve Cooke

    For switching back to ‘classic’ to work, it has to be the view that anybody visiting your profile sees. It’s no use me choosing five tracks for the ‘Spotlight’ feature if some people visiting my profile can only see three. It’s no use me writing my biography to be viewed clearly within a specific space in classic view only for other people not to be able to see it because they’re using another view.

  • http://www.facebook.com/comradec Steve Cooke

    Removing the list of tracks from sets reduces my ability to choose which material to listen to. Previously I may have seen an interesting title within a set, which made me curious to play it, or I may have been able to recall which songs I had heard previously and which were new. Now I cannot. How does that improve the service?

  • http://www.facebook.com/comradec Steve Cooke

    The day-based stats info is, I think, the *only* feature of Next SoundCloud that represents an improvement. That’s good. But it wasn’t necessary to demolish the rest in order to achieve it.

  • http://www.facebook.com/ajeales Andrew Eales

    Absolutely excellent post Oliver :-)

  • http://twitter.com/OliverSadie Oliver Sadie

    sdfsdf

  • http://www.facebook.com/johnathan.mooney Johnathan Mooney

    Another serious annoyance, why are tracks I’ve “favorited” showing up as “related” on my tracks?Again, completely understand it for non-paying users, but not advisable for “professional account ” user subscriptions. Is Soundcloud now PAYING ME to promote other musicians? Otherwise, let me apologize in advance for un-favoriting anything I’ve ever “liked”.

  • Dave

    Ok first impressions are anyhing but positive. I know change sometimes takes a while to adapt to, but as far as overall impressions go it was brilliant before and I now absolutely hate it. If there was a choice i would convert back in an instant. Actual major gripes are 1) not being able to delete tracks from my inbox once i have listened to them, as when i don’t have much time i just listen to a few tracks here and there and then delete them and then go through and listen to all the rest later, now i have no idea what i have or haven’t listened to 2) No longer being able to drop tracks into peoples dropboxes or receive tracks. I often drop mixes into like minded peoples inboxes and get a lot of positive response this way, and i like listening to stuff that people post to me. Obviously I may have just not understood how you do these things in the new version, but if you can’t then these are massive things for me and would make me seriously re-consider when it comes to handing over my £90 next time around.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    You can change back, Dave! Go to the ‘more’ option and then select ‘switch back to classic’.

  • Jon P

    I always liked the groups – could find some great music suited to your tastes and for artists/producers they gave you a great platform to promote your music specifically to the people who are likely to like it. This feature seems to have been completely demoted. I can’t find the group I moderate and can’t see how to share tracks to groups. And taking the track listing away from sets unless you click through … seriously? just why??

  • Dave McKeown

    I am a paying user of soundcloud, someone who uses the site daily and has contributed a great deal in terms of music, collaborations and community in my 2 years here. I agree with nearly everything I read here. There’s very little about the new soundcloud I like. Functionality is much reduced, comments hard to see, I pay for a spotlight page, my main reason for paying originally…three at the top of a stream is not enough…I want my whole bio to be visible, I find my friends etc by looking through followers and following lists…these are now several clicks away and are useless because they are not alphabetical, I do NOT want suggestions of who to follow, I can make my own mind up about that, I want ALL my stats back and in one place….I am not interested in reposting, I don’t wish to clutter my page, and I definitely don’t want reposts cluttering my friends’ pages either when I visit them…why do I have to make a further click to see my whole inbox from the envelope icon?…and to see all my activity when I click the heart icon? I have to get up early, but I could continue for at least another half hour. This is NOT what I payed for. I seriously cannot see many improvements and I’ve tied to approach this positively because I am a huge fan of soundcloud and the community. I regard myself as a core member of the community. All this will make the interaction I value much more difficult.

  • Boy Levendis

    Yes, the comments field makes for awkward and limited discussion. So much harder to read volleyed conversation.

    There is one benefit to ‘reposts’. That is, being able to include work you’ve collaborated on on your profile. But it’s chump change for being chimped.

  • Hank Tilbury

    Damn right! Ruining the functionality of Soundcloud is the injury; telling me I should follow Ryan Seacrest is the insult on top of it.

  • Hank Tilbury

    You’re glad I’m happy with Classic SoundCloud for now? Well then LEAVE IT ALONE!!! What a load of crap.

  • Chris Demkow

    Matas, I’ve been reading miles of negative reviews from PAYING subscribers like Bo Bo Nomad… users with VERY valid complaints… Bo Bo Nomad asked you quite clearly: “WILL THE CLASSIC VERSION ALWAYS BE AVAILABLE?” …and your response was like that of a politician… answering a question with a question. SHAME ON YOU SOUNDCLOUD! you are breaking my (our) heart. …When the new election comes (my own subscription renewal) …I (and many of us) will vote NO!

  • Chris Demkow

    Well put Kim! …if change is permanent…I WILL most certainly be DEMANDING a refund! …I feel like my car was just recalled by the manufacturer… then returned to me with no steering wheel and radio that only plays what Ford wants it to. …”Next” is unfortunately all you’ll be able to say to the line of people demanding refunds. …So disappointing to be let down by something (including the brilliant creators) I admired and loved so much. Amazing that something so originally well conceived could take such a cold and arrogant turn. …actually quite sad.

  • Chris Demkow

    Matas, James, and any other Robot fielding these questions,
    Can you truthfully (AND CLEARLY) answer any of the following questions? …and respectfully… please DO NOT answer with another question.
    1. Have you in the past, actually used the “original” Soundcloud website?
    2. If yes… predominantly as a listener? or a contributing musician?
    3. Do you personally and truthfully feel as though the “Next” version of SC is a comparable experience to the original?
    4. Are you personally and truthfully confident in, and proud of your “Next” version?
    5. Do the original founders of Soundcloud still lead the company’s day to day operations… or have you been sold?
    5. Is Soundcloud Corp. and it’s ENTIRE staff of designers and marketers 100% convinced that “Next” is an improved “product” …and that these improvements were motivated solely by your PAYING CUSTOMERS requests?
    6. Will premium subscriptions be refunded?

  • Osp

    I don’t run a paying account on soundcloud, but as someone who uses soundcloud to experience artists new work before paying for it I feel really confused by this new layout, especially the first time a track finished and it moved straight onto another unrelated track by a different artist (a conga song following the slow calm piece I’d been listening to I initially didn’t know how to turn off) I felt a bit of an unpleasant shock.

    I also dislike the new interface as a whole and don’t appreciate having the most immediate screen space after the track itself telling me I can follow artists who have nothing to do with the music I’m listening to, that above all other screen space should be an area available to artists to post their comments about their piece.

    Ultimately if the artists whose music I enjoy stop using soundcloud, I’ll be following them to wherever they go as they’re the ones who brought me here in the first place. I hope that the soundcloud team decide to keep classic and the classic utility for the artists themselves so users can experience what is most important to the artists in the way in which they wish to present it.

  • Chris Demkow

    Agree 1000% Jonathan! …Also paying customer…Opinion also NEVER sought…. Thoroughly disgusted by the arrogance and the pathetic quality with which this “improvement” is being delivered. SC Staff, please DO NOT respond to this comment with a question of “what specifically can we do….” !!!! …please spare me yet another insult.

  • Chris Demkow

    sink sink at 4.20 21 minutes ago

    @Chris Demkow: AGREED Chris

    Bob Cairns

    Bob Cairns at 2.10 about 2 hours ago

    Oh Dear! Here we go again! Is there a creative music networking site called ‘Pandora’

    Chris Demkow

    Chris Demkow at 4.20 about 3 hours ago

    I agree to all of this 1000%! Well spoken on all points… THANK YOU FOR DOING THIS! ….I hope Alex and his staff take this all VERY seriously! …Absolutely panicked when I switched the other night… thank god the option to switch back exists (for now) …or I would still be trying to figure out how to post this comment. Fascinating how such a gifted group of visionary minds could completely overlook the emphasis on simple, intuitive, socially minded features – and exchange them for some slick new pages with hard to navigate controls (in fact with little control at all) and a “community” of icons so small, and comments so cut up and hidden… that “we …the heart of SC” actually barely exist. Nothing necessarily against Justin Timberlake… but maybe in SC’s staffs mind -he (and the like) draws young, advertising primed subscribers …If I start receiving nothing but comments like “dope” and “sweet dude”…and if/and/or my PAID subscription to this site becomes “The New Version” permanently… I’m done. …and that would NOT be “dope” :(

    Broker Jonathan

    Broker Jonathan at 4.22 about 5 hours ago

    absolutely agree with all you say here and thoroughly approve of the reasonable and level-headed way you say it.

    st. stephen

    st. stephen at 3.36 about 5 hours ago

    yes, yes, yes…..all the way through……great points……

    fumblefingers

    fumblefingers at 3.09 about 7 hours ago

    Classic is certainly my preferred choice.

    Theo-G.

    Theo-G. at 4.33 about 7 hours ago

    @Kim Guy: Good one, will do. Thanks!

    Rick Lamas

    Rick Lamas at 0.00 about 8 hours ago

    @Rustystringz: We’ll all just have to make do with it until we can create a groundswell of disgruntled users. Judging by the responses here there could be a lot of disgruntled users.

    Rustystringz

    Rustystringz at 0.00 about 9 hours ago

    @Rick Lamas: Yes i understand that as well!!

    Rick Lamas

    Rick Lamas at 0.00 about 9 hours ago

    @Rustystringz: Yeah, it’s not gonna be as good as it’s been but whoever decided to make these changes is trying to justify their job.

    Rustystringz

    Rustystringz at 0.00 about 9 hours ago

    @Rick Lamas: Its gonna suck!!

    Rick Lamas

    Rick Lamas at 0.00 about 9 hours ago

    @Rustystringz: One other thing that seems to be gone is the ability to read the messages without having to play the song.

    Rustystringz

    Rustystringz at 1.31 about 9 hours ago

    @jason akita: Ha Ha love the timberlake comment!! :):)

    jason akita

    jason akita at 1.31 about 9 hours ago

    it sucks,you cant see comments hardlly at all,the old one has issues too like only being able to send one msg every 5 mins is silly,but the new ones terrible in every way :( thanks for putting this up,disagree on the justin timberlake being talented though lol

    William John

    William John at 2.37 about 11 hours ago

    Well summarised, as you say the continuous play is one good feature but generally more difficult to use

    Rick Lamas

    Rick Lamas at 0.00 about 11 hours ago

    @Rustystringz: When I first got on soundcloud I didn’t know that I had to upload in the opposite order than I wanted the songs to be in, it would have been nice to know that fact. I just got an e-mail from soundcloud telling me that as of next week the new soundcloud will be the norm, I guess we’re S. O. L.

    Intrieri Theory

    Intrieri Theory at 3.04 about 11 hours ago

    Don’t Fix It,if it Ain’t Broke!!

    Kim Guy

    Kim Guy at 4.33 about 11 hours ago

    If you haven’t already, you guys, please go and register your comments at http://blog.soundcloud.com/2012/12/04/next-becomes-soundcloud/ the more voices, the better! :)

    Kim Guy

    Kim Guy at 4.39 about 11 hours ago

    VERY WELL SAID! Thank you for this :)

    sozo by charis

    sozo by charis at 0.11 about 11 hours ago

    I totally agree with this.

    Rustystringz

    Rustystringz at 1.11 about 12 hours ago

    @`Male Vocal`VDP`: The one i have already is plenty for me and the thing is this version is the one i pay for i dont want to be running 2 versions in 2 browsers,some people might like doing this but its deffinately not for me.The simpler the better!!

    `Male Vocal`VDP`

    `Male Vocal`VDP` at 1.11 about 12 hours ago

    any user can use 2 versions of soundcloud = in 2 browsers i use 2 versions recommend you use 2 versions (in new = cool activity)

    in new = cool sets = but bad (only 20 sets to add if you have more than 100 sets) if have premium (for free accounts = 3 sets) set = good comment without words

    sets help to find people if you listen if you add link to other site as example

    in the new version, you can add a track only in the last 20 sets that the last track, the old sets can not be added (it is bad)

    Starshipjenerprise

    Starshipjenerprise at 4.24 about 12 hours ago

    I agree with what you said here, they keep giving me the option to use the new one and I always go back. I couldn’t find groups on it, and they did say that they were going to add more features soon..but it was so much harder to reply to and find comments! They had a feedback area, where I left the things I thought, maybe they will get similar complaints from everyone :)

    Brick Suckin Curtain Lair

    Brick Suckin Curtain Lair at 4.34 about 13 hours ago

    Good overview of the changes dude, doesn’t sound good, I completely agree with the points you’ve made

    Seelensack

    Seelensack at 3.39 about 13 hours ago

    I totally agree with the statement! I responded immediately when the NEW LOOK appeared and the testing phase started … I can’t understand why a working haptic is knowingly and willingly damned. I tested it on PC and iPad, both do not work the way we are used to! I started twice using the precursor but nothing changed, and I switched to the old version … I don’t really know why the new look and feel was chosen …

    Chessman

    Chessman at 4.40 about 13 hours ago

    hear! hear!

    Ian Melvin

    Ian Melvin at 0.32 about 13 hours ago

    It was OK but has recently gone wrong. I have returned to the original version as well now. Very annoying as I liked the constant play as you browsed… just add that to the original for no would suit me.

    Chessman

    Chessman at 0.15 about 14 hours ago

    I tried the new soundcloud format and was confused. The one thing I would like is to be able to edit the order of tracks or at least re-present decent tracks which are further down my list so people can hear them. Thanks for starting discussion ged I’m sure you won’t be censored.

    Stratmancan

    Stratmancan at 4.09 about 14 hours ago

    Amen!

    Stratmancan

    Stratmancan at 0.52 about 14 hours ago

    The new SoundCloud is not nearly as intuitive as the original. Besides, I had to update my browser to utilize this new version and chose ‘Chrome – now if I want to listen whilst browsing in SoundCloud, I simply right-click on the SoundCloud link and open in a ‘new’ tab. Beautiful – and this is one of the main reason’s for ‘new’ SoundCloud…

  • Hank Tilbury

    Bullshit.

  • Hank Tilbury

    I got an e-mail from SoundCloud today saying “thanks so much for being a beta tester for the Next SoundCloud. We really appreciate your feedback: due in part to users like you, Next is out of private beta and is now SoundCloud, making it possible for everyone to hear the world’s sounds.”

    Since the return address was listed as “no-reply@soundcloud-mail.com”, I will post my answer here instead:

    “Why are you thanking me for being a Beta tester? I looked forward to trying the Next Soundcloud when I was invited back in June, and I tried to like it. But I didn’t, and I left comments, many times, about my extreme displeasure with its design and most features. Today I have read the words of many others who tested it, were disappointed, and tried to tell you so, as well. We all feel like you paid no attention to us and wasted our time. And now you’ve dumped the unwanted changes on all of us and essentially ruined something we already liked a lot.

    “You don’t owe me any thanks, because you didn’t listen. What you owe me is an apology, and perhaps a refund.”

  • bo bo nomad

    Since I seem to be getting no luck in getting coherent customer focused responses I’ll repost an email here in case someone is listening…

    Hi Marie

    Tried to reply to a reply to a reply on the forum last night – my post was removed within the hour – shame you are now also censoring the discussion when we don’t fall neatly into line with your plans to change Soundcloud from a creator community into a casual user, share other peoples work & promote major artists via advertising community- so much for listening to peoples views.

    I look forward to being ignored again in due course.

    Regards

  • Theo-G

    Yeah, I got
    the same mail and was baffled also. Again, media-training gone bad. No
    connection whatsoever with the costumer. Or just dense beyond believe.

    You know, I
    don’t see how you are going to correct this. You’ve dug a hole without escape
    for yourself cause,

    1) Are you likely to abandon the “next”
    Soundcloud for reasons of concern? No…you’ve invested way too much to do that
    so it won’t happen.

    2) Are you going to imply some
    core-changes into the next that would bring back the much loved and unique
    features of the classic? No…hell…then you better start to build this engine
    from scratch again.

    3) Are you going to leave your costumer
    a choice whether which version to use? No again….you recognize your own
    problem. If you’d do that your new next soundcloud never even gets a lift-off
    and will be total failure.

    So, we’re
    stuck with it. And why? Because of your success that attracted many people over
    the planet who have other needs and ideas than the original costumer-base. This
    new crown loves to repost and pretend its theirs. It’s all for the attention
    and hollow all the same.

    Yes, there
    is a huge market out there. This can become “the Facebook” for sounds. But not
    before you have slapped your people in the face big time, the very ones that
    have made you big.

    Poor
    soundcloud is all can say.

  • bo bo nomad

    I posted something yesterday that appeared to get removed straight away – I can only assume it waas because of my shocking use of the word “B****cks” (insert word from the cover of famous 30 year old album by the Sex Pistols) – Interesting given that this argument was actuallt resolved many years before most of the moderators were born; The Pistols actually went to court to prove the word “B****cks” was not actually obscene;

    The obscenity case was heard at Nottingham Magistrates’ Court on 24 November 1977. It was presented the case as a matter of police discrimination. During his cross-examination of the arresting officer, it was asked why the newspapers The Guardian and Evening Standard (which had referred to the album’s name) not been charged under the same act. When the overseeing magistrate inquired about this line of questioning, it was stated that a double-standard was apparently at play, and that “b*****cks” was only considered obscene when it appeared on the cover of a Sex Pistols album (and presumably now also when on a Souncloud forum). The prosecutor conducted his cross-examination “as if the album itsef, and not its lurid visage, was on trial for indecency”, according to Heylin. Rxpert witnesses were able to successfully demonstrate that the word “bollocks” was not obscene, and was actually a legitimate Old English term originally used to refer to a priest, and which, in the context of the title, meant “nonsense”. The chairman of the hearing was forced to conclude:

    “Much as my colleagues and I wholeheartedly deplore the vulgar exploitation of the worst instincts of human nature for the purchases of commercial profits by both you and your company, we must reluctantly find you not guilty of each of the four charges”

    Ah well, I guess like the “next” version of Soundcloud you probably think reverting to uninformed attitudes of the past is also progress. Guess you’d actually have to be in love with the world of music to understand.

    For what its worth, here is my original post with the “offensive” word obscured;

    My reply to your reply to my reply to you or something (is there anyone there or am I talking to a machine…?)

    You appear to be asking me to produce a wish list of tweaks
    you can make on the cheap. It’s not that simple. Sound cloud users, especially
    the ones who PAY, communicate and share
    and motivate and create content on sound cloud daily. It is second nature to
    users, it has its own rhythm and beat, played on a well tuned instrument. It is
    a community communicating and creating, with its own distinct sub communities
    and cliques and unusual alliances and totally off the peg random circumstances supporting
    the whole. Pretty much like the music scene. You are in the process of
    destroying the way it works in order to become facebook or myface-yourspace or
    twitb****cks or something.

  • bo bo nomad

    My reply to your reply to my reply to you or something (is there anyone there or am I talking to a machine…?)

    You appear to be asking me to produce a wish list of tweaks
    you can make on the cheap. It’s not that simple. Sound cloud users, especially
    the ones who PAY, communicate and share
    and motivate and create content on sound cloud daily. It is second nature to
    users, it has its own rhythm and beat, played on a well tuned instrument. It is
    a community communicating and creating, with its own distinct sub communities
    and cliques and unusual alliances and totally off the peg random circumstances supporting
    the whole. Pretty much like the music scene. You are in the process of
    destroying the way it works in order to become facebook or myface-yourspace or
    twitb****cks or something.

  • Bo Bo Nomad

    Agree totally – the app versions of Soundcloud are also unuseable for a serious user of Soundcloud

  • bo bo nomad

    Spot on correct – the whole thing has the stench of an uninformed marketing consultant about it.

  • bo bo nomad

    I paid for 5 spotlight items – you are changing this to 3 – do we get some money back (you’ve basically taken the product we paid for off us). Its also no longer a spotlight page, sort of completely defeating its purpose no matter how you rationalise it.

  • bo bo nomad

    Agree totally – Always found MySpace totally unuseable (I stopped posting almost as soon as I signed up) but compared to the new Soundcloud it looks quite delightful.

  • Theo-G

    Yeah, I got the same mail and was baffled also. Again, media-training gone bad. No
    connection whatsoever with the costumer. Or just dense beyond believe.

    You know, I don’t see how you are going to correct this. You’ve dug a hole without escape for yourself cause,

    1) Are you likely to abandon the “next” Soundcloud for reasons of concern? No…you’ve invested way too much to do that so it won’t happen.

    2) Are you going to apply some core-changes into the next that would bring back the much loved and unique features of the classic? No…hell…then you better start to build this engine from scratch again.

    3) Are you going to leave your costumers a choice whether which version to use? No again….you recognize your own problem. If you’d do that your new next soundcloud never even gets a lift-off and will be total failure.

    So, we’re stuck with it. And why? Because of your success that attracted many people over the planet who have other needs and ideas than the original costumer-base. This
    new crowd loves to repost and pretend its theirs. It’s all for the attention
    and hollow all the same.

    Yes, there is a huge market out there. This can become “the Facebook” for sounds. But not before you have slapped your people in the face big time, the very ones that
    have made you big.

    Poor soundcloud is all can say.

  • Mira Ceti

    Ok, after suddenly switching to this new and horrible interface let me say how displeased I am. This is a terrible mistake. The whole redesign reeks. It’s nigh impossible to respond to comments. I can barely see when I have a message or some feedback on my tracks. It’s ugly as sin, with everything a borderless, shiny mess of “future”. It’s like the whole website became one gigantic iOS app icon. Your attempts to advance the site have left it an uncomfortable, hard to use wreck. Unfortunately you’ve got the market cornered, so I have to continue to use this steaming pile until (if) you decide to revert or fix it.

  • Theo-G

    Seriously??? You can’t type your own text?? If you agree with mine, react on it or vote for it. Copy-paste is sad man.

  • BlacKinGodSon

    This new change to Soundcloud has stopped me from being able to check out my music on my own profile. Whenever I load up the page to see my music,my internet just shuts down. This had never happened with the old set up,nor does this happen when I go onto any other website. As much as I know your update was done for the good of the people that use it,it has now left me between a rock & a hard place in terms of sharing & uploading new music. Could you please fix this problem ASAP! Thank You!

  • RF

    Dear SC Team, for me it is really sad how you in my eyes destroy a good platform. The new interface is a huge step backwards, the core functions are lost or reduced in its functionality and the overview get lost totally. As artist my home, the profile, is almost gone instead to enhance it … I could add a lot more but others already hit it and if you would listen to all the forums and discussions the last weeks you would have never ever made this Beta the main version. Its a pity! The only thing I can say is, STOP the migration as long as there is no bigger harm! Sorry, but this is what I needed to say! RF

  • http://www.facebook.com/stuart.robinson.1460 Stuart Robinson

    Brilliantly put

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Fantastic! Thank you so much for providing a listener’s point of view as I starting to believe that it was just the artists themselves who are thoroughly put out (massive understatement) by this New Soundcloud.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Mira – I totally agree. I laughed at a comment on the SC FB page that said the New version looks like it’s been raped by an iPhone app. You can revert to classic view (for now, who knows how long that’ll last) by selecting the ‘more’ button and then choosing ‘classic option’ (or however it’s worded).

  • http://www.facebook.com/kim.guy.35 Kim Guy

    I’m looking forward to reading the response to this.

  • Peter Owen

    I feel the problem here is not so much the changing of individual
    functions (which is a great distraction from the real issue here) but
    instead it’s what they represent, and what they represent is a change in
    overall direction.

    Soundcloud has changed it’s basic reason for
    existing, it’s core values and the things that made it so great and
    enabled it to grow so quickly.

    It’s gone from a site designed for
    musicians to be able to collaborate over distances and a site with an
    amazing thriving interactive community of creative people,
    collaborating, exchanging ideas, networking, developing projects and
    evolving music … to a wannabe free iTunes which is just a glorified
    music streaming service.

    In an effort to become ‘something more’
    you have consciously switched the emphasis from a service for the
    premium account paying content provider to a service for the free
    account listener and in doing so removed the reason for the content
    providers to use it. Newsflash guys … a content driven streaming
    service has limited lifespan if the content buggers off elsewhere,
    ‘MySpace’ learnt that the hard way.

    This is why Facebook is
    crammed full with people (wsith one or two exceptions, pretty much every user I come across on FB)
    saying how much they hate the new Soundcloud.

    Learn from the
    mistakes of those who have gone before you. Do not ignore, minimise or
    sideline the content providers because if you take away their reason for
    using the site (as you have done with the new version, whether you want
    to face it or not) then they will stop renewing their subscriptions and
    they will stop uploading new content … and they and their content is
    your lifeblood, without new content Soundcloud will stagnate and when
    that happens, all those new ‘listening only’ users you’re pandering to will disappear faster
    than you can count them.

    Where the content providers go, the
    content listeners follow … remember that when the premium accounts
    aren’t renewed over the coming year.

    If you don’t change this
    emphasis of direction, it’s only going to take one musician who can
    design a decent website (and there are a hell of a lot of people capable
    enough in this technologically based community) and Soundcloud will
    become the next ‘Friends Reunited’ practically overnight. Learn from their mistakes guys, it would be great if you can!

  • http://www.benjaminpaap.de/ Benjamin Paap

    It would be great if I could reorder the tracks in my stream to play them in the order I want them to play. At the moment I wrote myself a small chrome extension to achieve this. Also what about a small playlist? Can I just not find it or isn’t there one yet?

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Agree 150%, Peter. There have been calls in some quarters for the musicians to ‘private’ all their tracks in protest. That would be certainly be something…

  • Guest

    What would be great Kim is if Soundcloud took up the challenge and directly asked all ‘content uploaders’ to private all their tracks for one specific day if they felt the new version was a good move! … it would give them an instant and accurate run down of exactly what every single one of their content providers thought (and good idea of what Soundcloud would be like without the content). So I’d like to challenge Soundlcoud to do that! to advertise it, to notify all uploading users … come on Soundlcoud Team … take up the challenge, it’ll give you free management information vital to your company!

  • Peter Owen

    What would be great Kim is if Soundcloud took up the challenge and directly asked all ‘content uploaders’ to private all their tracks for one specific day if they felt the new version was a bad move! … it would give them an instant and accurate run down of exactly what every single one of their content providers thought (and good idea of what Soundcloud would be like without the content). So I’d like to challenge Soundlcoud to do that! to advertise it, to notify all uploading users … come on Soundlcoud Team … take up the challenge, it’ll give you free management information vital to your company!

  • http://www.facebook.com/kim.guy.35 Kim Guy

    I’m in! :)

  • Highly Effective

    Im liking most of the changes so far, especially the revamped comments. Only downside for me so far is the following: The “Dashboard” is replaced with “Stream”. Stream only seems to show uploads of people i follow, but not the tracks they ‘like’. i would really love to see this coming back, as this was my main source of finding new music on soundcloud.
    Is this feature coming back? or has it just moved to a place that i havent found (yet)?

    Keep up the good work though!

  • Christian Büte

    I don’t know why others disagree with this new design, but I really like it!! For me it’s more logical and more organized, than previous version.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Do you mind me asking if you are a listener or creator?

  • papillonmusical

    There is my “new composition” ;(
    Bad day since yesterday ;(
    Okay so I went there…The beta had me very afraid and I therefore postponed the moment as far as possible…
    Well, this “new” SoundCloud is… a shame!!!!!!! What horror!
    The CLASSIC SoundCloud was a magnificent success and perfectly meets my expectations of such a site (and it is what I had paid for).
    WHAT DID YOU DO????? Everything was (almost) perfect and you have turned it into crap! Sorry but it’s stronger than me, I’m appalled by what I just found… And for now I have even not want to talk about because I’m speechless before such a catastrophe…

    Papillon Musical without inspiration actually ;(

    http://soundcloud.com/papillonmusical/bad-day-see-description-please

  • http://www.facebook.com/johnathan.mooney Johnathan Mooney

    I’m paid up for another month, after that I’m out. I just can’t justify paying € 29.00 a month for the new design.

  • bo bo nomad

    Agree – they’ve stolen our money! Even if you revert to the classic version you know other users will be missing stuff because they are using the new useless version. We’ve been fleeced by corporate crooks.

  • http://www.facebook.com/ananda.tribes Ananda Tribes

    very bad this design…. kill the site, same myspace,,,

  • http://www.facebook.com/ananda.tribes Ananda Tribes

    i use mixcloud now, this design no is good for my, make the option return old

  • Professor G.

    Ich finde das neue Design ganz schlimm!

    Erstmal hat es mich schon total gestört, dass der Play-Button so klein ist. Warum macht ihr das? Es geht doch hier um die Musik, und da war es echt gut, im Vergleich zu anderen Seiten, dass man einfach direkt gesehen hat wo man drauf klicken muss, damit das Lied läuft.

    Zudem will ich nicht irgendwas “Relatet” sehen. Wirklich nicht. Ich bin hier, weil ich Musik höre, von Künstler, die ich kenne. Wenn ich neue Lieder suche gibt es genug Alternativen. Soundcloud sollte keine solcher belanglosen “Ich klick mich rum, weil ich nicht weiß, was ich hier überhaupt tue”-Seiten werden!

    Und drittens: Wo sind die Kommentare hin? Die Community und der Feetback der Hörer ist doch das Wichtigste! Das gehört, so wie beim alten Layout, direkt auf die Seite des Tracks. Und nicht irgendwo rechts versteckt!
    Die geilste Funktion, dass man hier die Kommentare Sekunden zuordnen kann ist ein Luxus! Warum schmeißt ihr das raus? Wie bitte schön soll man denn auf der Kommentarseite noch Bezug zum Track finden, wenn ihr da nichtmal ne Zeitangabe macht?
    In der Waveline kann man leider auch nicht mehr den Kommentar richtig lesen, den man eigentlich sehen will. Ganz schlimm und nervig!

    Also Jungs, wenn ihr das Design so einführt unterschreibt ihr euer eigenes Todesurteil.

    Weniger ist mehr! Das zeigt Google doch immernoch am besten. Und ihr seid mit dem Konzept auch groß geworden.

    Sicherlich, das alte Design kann etwas aufgefrischt werden, aber doch bitte nicht so. :/

    Nehmt euch das bitte zu Herzen….

  • http://twitter.com/TheseusWrex Theseus Wrex

    This new layout is absolutely awful. It’s almost like a re-creation of the new YouTube layout. Everything in that middle column is completely static. No way to get rid of songs you’ve already listened to, so you’re forced to look at the same thing every single time you sign in. It took YouTube months to figure out that people don’t like that… and when I saw that little “X” disappear next to the songs, I though, “Goddammit… SoundCloud went and did that shit now??”

  • Archimedes

    I propose that every soundclouder who is unhappy with the latest changes vote their conscious by making “private” all of their tracks on Christmas Day. Perhaps there will be enough who will do this to get the point home to SC that, without content, SC is nothing.

  • The Evil Genius Organisation

    Can’t help but notice SC seemed to have stopped at all pretence of listening or replying or communicating in any forum, (though previously they only came back with the insulting “Tell us how we can improve/tweak/pretend there’s not an issue” reply rather than direct responses to concerns). Guess that spells out the contempt they have for us. Clearly not the organisation we thought they were.

  • Querkoepfe

    Sorry folk’s this will be not the way it works… I mean, there where many use full feature in the old version like groups that doesn’t exist in the new one any more. Even the usability is really painful. I mean normally if some one relounch a site he check with it’s users and listen to them. I don’t have the feeling that this happens here. So here is my comment to this: If you leave it this way – nice for you, but I will take my content out and search for an other platform. Good luck SoundClound …

  • http://twitter.com/patrickjellis patrick ellis

    Hej!

    Patrick, SoundCloud engineer here (http://soundcloud.com/patrick).

    one of the most useful aspects of SC for me was being able to
    easily see what tunes were being “favorited” by the people I am
    following. That function alone introduced me to endless amounts of
    music, producers, and artists that I wouldn’t have known to look for
    otherwise.

    Yep, I think you’re spot-on here. “Things liked by people you like” is the single best way of finding cool new shit on SoundCloud, possibly the internet.

    What do you think would be a good way of doing this? Just thinking of this now: but perhaps a more transparent version of Twitter’s solution (https://twitter.com/i/discover) could work for SoundCloud — a stream of friends’ likes & follows. (at least, I might dig that). Or maybe friends’ likes just belong in my stream.

    sorry no disrespect to tiny dogs

    +1 for the non-dog-size-discrimination— you never know who’s reading .

    the suggestions have absolutely nothing to do with the profile I’ve
    built based on songs that I’ve “favorited” or artists/producers that I’m
    following.

    Suggesting things people definitely won’t like probably doesn’t make a lot of sense. Some of the most exciting engineering work going on at SoundCloud is happening in this area, so I hope we’ll see some really cool developments soon.

  • rudy

    I want the old one back this one you cant skip through songs crashes the browser all the snazzy changes seem to be all style no substance. Before it was a program for people to upload music to share now its more like “sound book”

  • Tigerblood

    The new format sucks. I will be spending MUCH less time on this site now. You just opened the door for your competitors to sweep your momentum Soundcloud. There is no way to easily see newly posted songs, or how long a song is or how many likes, plays, downloads it has… looks like a case of over-thinking something (probably by a marketing firm or consultant).

  • Dj Ghosty

    Im liking the new look but will you be implementing the feature where you can see what people you follow are doing, tracks they are liking etc? I find this is a great way to discover new tracks and mixes.

  • Tigerblood

    Are you smoking crack?

  • Theo-G

    I very much
    agree with this. I know that there’s already talk about setting something up
    like Peter is suggesting and when that works out – the question not being if –
    you’ll see another exodus coming. Remember, this is a social network where most
    people already have made their preparations of how to stay in contact with each
    other, outside of the SC mailing system. Man..if word gets around about a new
    platform, be it shaky at first and even half as good as the old SC is, you’ll
    see something happening. Simply because you have made many people angry with
    how you push this through everybody’s throat and make abundantly clear how you
    disrespect the content providers.

  • Brian

    It is possible to change back to the old style – but other users will still see your profile in the new style. The redesign is a complete and utter mess – it looks dreadful and handles really, really badly.

  • Brian

    I really have tried to make the new SoundCloud work, but I must (reluctantly) conclude that the redesign is dreadful. Clunky, confusing and missing (or hiding) loads of vital features. Regular visitors to / users of my site are unable to find tracks and are simply giving up. It’s no use me reverting to ‘Classic SoundCloud’ – visitors will still see the new version. Please drop the Beta – otherwise I’ll have to cancel my account and leave SoundCloud (which I really don’t want to do – the old version was perfectly adequate).

  • Brian

    Matas, almost nobody wants this version of SoundCloud. Scrolling through the feedback, I can see very, very little support for it – and your users want to support SoundCloud, they (and I) want to continue using it. But if Beta isn’t dropped – and soon – you will find users leaving SoundCloud and adopting other platforms. This would be a great shame for us all – but the new version really isn’t working and tweaking and iterating is not going to fix this.

  • DavidSC

    I confess I’m baffled by this revamp. It reminds me of the recent BBC home page fiasco: nearly everyone looking at the new beta version said they hated it, but it was forced through anyway, leaving people wondering why they were consulted in the first place. I can’t see anything in the new SoundCloud that I like better than the classic, and I’ll probably stop using it altogether.

  • Hank Tilbury

    I did a Google search for “SoundCloud News” and read some of the press releases. It was sickening. It’s obvious they’ve long been planning to go full-on corporate and commercial, and had no intention of taking any of our silly little concerns into account.

    Look at the last paragraph of the blog: “As always, we love your feedback…” It’s like when you’re on endless “hold” on the telephone and the pre-recorded voice says, “Your call is important to us!”

    Read the press releases and find out how much they really care about what beta testers have been telling them for months now.

  • http://twitter.com/stephenrandall Stephen Randall

    I am a premium SoundCloud User and (am still) a fan.

    One of the things about a healthy and passionate community is the ability to foster conversations.

    The Classic player did that in spades. And it was by far the biggest hook in SC.

    Your (CLASSIC) player encouraged users to comment, and motivated many of us to reply to comments, enabling us to truly connect with people around our passion – MUSIC. That was surely THE HEART AND SOUL of SC. The core of your innovation, differentiation, competitive advantage and intellectual property.

    Surely you cannot possibly risk marginalizing that? But I fear, that is somehow exactly what you have done.

    Now we can’t connect with our followers so easily. As an example, in order to see replies to comments, we have to task away from the player to a threaded view. That disconnects the music to the comment.

    As a specific example, let’s say someone kindly posted “I love the lyrics here” and I wanted to reply – “yes that was my favorite line, thanks for listening.” In the Classic Player, I can do that in line with the music. That’s also useful when reviewing a track some days/weeks later to see if a comment has indeed been replied to (hey – that’s a conversation – and that’s where your value is.) BUT in New player, I can only see the first comment and I have to go to the threaded view to see if I’ve replied – and if I now want to reply, I have to go back to the player to get the context. No no no no no. That doesn’t work for any of us serious about connecting with fellow musicians.

    Divorce the music and the community in your UI and you do the same in your business model.

    You have almost overnight eroded your reputation for innovation. There’s plenty of room for incremental improvement – but that’s not the same thing as abandoning critical features for (questionably) fashionable ones.

    I can honestly say your site and service has helped me find new friends and I’d be sad to lose them.

    PLEASE LISTEN TO YOUR COMMUNITY.

    Very passionately,

    Stephen Randall

  • Vasily

    hey guys, haven’t read all the past comments, but desperately wanted to share my 5 cents with you – the comments are of much bigger value compared to current focus shift in favour of recommendations

  • Bo Bo Nomad

    They appear to have stopped responding entirely

  • Disgruntled

    I agree with Stephen completely, but unlike him I am less polite. Soundcloud has gone around the bend without any concern for the musicians who have willingly given money to help the creators maintain the site and expand. You have broken that trust we placed in you. You have replaced the genuine article with a cheap knockoff. For what? You are making your site generic instead of innovative as it once was. Perhaps in the short term you will see an increase in profits, but in the long run you will fail, because the world doesn’t need a business as usual, typical music sharing site; there are plenty of those out there. Someone with more courage and integrity than you will design a site that fills the void you just created through willful stupidity.

  • Bo Bo Nomad

    Great analogy – I’d totally forgotten about Friends Reunited!! Maybe its the same team of developers?

  • Bo Bo Nomad

    Hey, the post is back!

  • Shatterproof Chin

    Haven’t you heard..? You can’t polish a turd!

  • http://geekbug.tk/ Kamran Mackey

    I know your trying to make this the best SoundCloud ever but, when are you gonna make the upload & the settings pages within the new SoundCloud? I don’t like how whenever I wanna upload or change my settings, it takes me to the classic SoundCloud, please convert these two pages to the new SoundCloud. Thanks.

  • AP

    Hi everyone
    i try to login but i cant with my mac,safary fail every time at the moment i clic on “login”
    Is this bug will be correct soon ,?

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Probably can’t find the comment section…

  • http://www.facebook.com/naveed.alam.583671 Naveed Alam

    when is the new look going to be on the pages, i like it people are complain about thuis and that has no one seen iTunes new look but no body complains about it, if you dont like it then dont pay them and FUCK OFF. i pay for my account and am happy in which way this company is going. the people who are complaining are just lazy to work with the new look.

  • http://twitter.com/stephenrandall Stephen Randall

    Yeah – I’d do that too.

  • http://www.facebook.com/hazardousmusicuk Navid Alam

    its going to be sick new lookj which i like it should have been like this from the start, so if yoiu get 3 sets from 5 its cool with me. i pay £9 per month and am happy with that i wish they had a play for £20 where i get 24 hours and i would be happy to pay that but im think of going pro so i get more time which i can upload my hour sets.

  • http://twitter.com/stephenrandall Stephen Randall

    (I’m reposting my earlier post as no one knows where posts are on this damn site):

    I am a premium SoundCloud User and (am still) a fan.

    One of the things about a healthy and passionate community is the ability to foster conversations.

    The Classic player did that in spades. And it was by far the biggest hook in SC.

    Your (CLASSIC) player encouraged users to comment, and motivated many of us to reply to comments, enabling us to truly connect with people around our passion – MUSIC. That was surely THE HEART AND SOUL of SC. The core of your innovation, differentiation, competitive advantage and intellectual property.

    Surely you cannot possibly risk marginalizing that? But I fear, that is somehow exactly what you have done.

    Now we can’t connect with our followers so easily. As an example, in order to see replies to comments, we have to task away from the player to a threaded view. That disconnects the music to the comment.

    As a specific example, let’s say someone kindly posted “I love the lyrics here” and I wanted to reply – “yes that was my favorite line, thanks for listening.” In the Classic Player, I can do that in line with the music. That’s also useful when reviewing a track some days/weeks later to see if a comment has indeed been replied to (hey – that’s a conversation – and that’s where your value is.) BUT in New player, I can only see the first comment and I have to go to the threaded view to see if I’ve replied – and if I now want to reply, I have to go back to the player to get the context. No no no no no. That doesn’t work for any of us serious about connecting with fellow musicians.

    Divorce the music and the community in your UI and you do the same in your business model.

    You have almost overnight eroded your reputation for innovation. There’s plenty of room for incremental improvement – but that’s not the same thing as abandoning critical features for (questionably) fashionable ones.

    I can honestly say your site and service has helped me find new friends and I’d be sad to lose them.

    PLEASE LISTEN TO YOUR COMMUNITY.

    Very passionately,

    Stephen Randall

  • http://www.facebook.com/ben.sammonds Ben Sammonds

    Really unhappy with the new Soundcloud were have the groups gone, my widgets no longer work when posting on facebook, my listening stats are dropping everyday as no one can find the groups. how can i find people interested in the same music genre to. its a complete mess.

    a very unhappy paying customer who gave all this in my feedback when i was alowed to trial the new soundcloud.

  • Theo-G

    That, or continuously busy screwing up this
    blog-section with reposting comments posted long before as seen by the
    following reaction time mark. Can also be that it’s a day-time job posting
    comments from originals under another name called “guest”. Seriously, I’ve seen
    some blogs in my life-time and thought I saw the thick of it already. Man..I
    was wrong.

  • http://twitter.com/stephenrandall Stephen Randall

    1000000% AGree. And I’m reposting here my original post (its way to easy to lost posts in New SoundCloud).

    I am a premium SoundCloud User and (am still) a fan.

    One of the things about a healthy and passionate community is the ability to foster conversations.

    The Classic player did that in spades. And it was by far the biggest hook in SC.

    Your (CLASSIC) player encouraged users to comment, and motivated many of us to reply to comments, enabling us to truly connect with people around our passion – MUSIC. That was surely THE HEART AND SOUL of SC. The core of your innovation, differentiation, competitive advantage and intellectual property.

    Surely you cannot possibly risk marginalizing that? But I fear, that is somehow exactly what you have done.

    Now we can’t connect with our followers so easily. As an example, in order to see replies to comments, we have to task away from the player to a threaded view. That disconnects the music to the comment.

    As a specific example, let’s say someone kindly posted “I love the lyrics here” and I wanted to reply – “yes that was my favorite line, thanks for listening.” In the Classic Player, I can do that in line with the music. That’s also useful when reviewing a track some days/weeks later to see if a comment has indeed been replied to (hey – that’s a conversation – and that’s where your value is.) BUT in New player, I can only see the first comment and I have to go to the threaded view to see if I’ve replied – and if I now want to reply, I have to go back to the player to get the context. No no no no no. That doesn’t work for any of us serious about connecting with fellow musicians.

    Divorce the music and the community in your UI and you do the same in your business model.

    You have almost overnight eroded your reputation for innovation. There’s plenty of room for incremental improvement – but that’s not the same thing as abandoning critical features for (questionably) fashionable ones.

    I can honestly say your site and service has helped me find new friends and I’d be sad to lose them.

    PLEASE LISTEN TO YOUR COMMUNITY.

    Very passionately,

    Stephen Randall

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Indeed – this blog is as badly thought out as, hmmm, let me see. Oh! The new SC! :)

  • Joor Nitth

    =================================

    .::IMPORTANT MESSAGE TO ALL USERS NOT FOND OF THE NEW SOUNDCLOUD::.

    Hello, here is a very important message for you all:
    http://soundcloud.com/joornitth/revolution-will-be-audiovised
    Please listen, and if you agree, follow the instructions! Peace :)

    =================================

  • jajabeat

    hahaha they went into a meeting and some guy was like “so how much can we screw this whole thing up and lose everything we have going for us?!” in comes next soundcloud – the death of soundcloud. I love soundcloud but if they don’t hear what we are trying to tell them – i’ll be laughing as someone else steals the show just like Facebook did. The world moves way too fast to make idiotic ill-advised gambles like this one. keep the classic with a few improvements or i’m on board the first train out as well ….

  • http://twitter.com/stephenrandall Stephen Randall

    I just Googled “Sites like Soundcloud” and got over 6,000,000 results. I haven’t yet found one I like as much as SC, but as I start to like SC less, that might change.

  • http://twitter.com/stephenrandall Stephen Randall

    I just Googled “Sites like Soundcloud” and got over 6,000,000 results. I haven’t yet found one I like as much as SC, but as I start to like SC less, that might change.

  • http://www.facebook.com/ritchie.kellingray Ritchie Kellingray

    Hate the new look, really disappointing, we pay good money for our accounts this is not what is needed, im sticking with classic but i do hope this doesnt put people off using soundcloud and spell the end!

  • Luke

    Reposts are undoubtedly the worst new feature. Now my dashboard is full of tracks by people I’m not following. If I want to hear someone’s music, I follow them. If I’m not following someone I don’t expect their music to appear on my dashboard.

    I run a blog where I post tracks from SoundCloud for people to listen to. I follow a solid core of people whom I know produce good music that is right for the blog. But now that reposts have been introduced, music that I don’t want to hear gets muddled in with the stuff I’m looking for. It also means that tracks that were uploaded a long time ago are now at the top of my stream because someone has reposted it, when I’m looking for the newest tracks to post to my blog.

    It seems like SoundCloud has introduced its own version of reblogging in an attempt to appeal to Tumblr users.

  • Farbeak

    Very good suggestion. If they dont, we can do it ourselves bij creating a new profile called “back to classic today’ or ‘stop next’ and everbody that agrees can follow this profile.

  • http://www.facebook.com/tom.moore.75 Tom Moore

    Brilliantly put Stephen.

  • beat4poets

    no good idea… you’re loosing the soul of it… and probably a lot of serious producers…

  • philosophy recordings

    its so bad I am considering other platforms. The best features are gone, there are no mass messaging or social media integrations, you cant even see how many times something is downloaded, which is an indication of popularity. This new design is done for 1 purpose only: to caress the ego’s of the people that made it, not with the users in mind.

  • Thi

    Wheres the Dropbox?

  • Joor Nitth

    =================================

    .::IMPORTANT MESSAGE TO ALL USERS NOT FOND OF THE NEW SOUNDCLOUD::.

    Hello, here is a very important message for you all:
    Revolution Will Be Audiovised
    Please listen, and if you agree, follow the instructions! Peace :)

    =================================

  • Rich Graydon

    This is awful, displays on my galaxy s2 like some shoddy mobile site…what have you done?!?!

  • gaspode8

    Hi Soundcloud-Team. Here are some ideas to improve the new design and give us some old functions back. Hope you like them. http://www.peterkoeller.de/extras/IdeasForNextSoundcloud.jpg

  • http://twitter.com/oorlab Oorlab

    have been using MS as a demo / archive spot besides SC. Trust me, it is slow, commercially spammy, banners in your face. I’d choose SC any day. Reverbnation looks beter but misses the social dimension I think

  • Theo-G

    Keep reposting it I’d say. This blog is so democratically moderated that you’re shuffled all the way down all the time. Man o man….

  • Holy_Ghostz

    Don’t change a WORKING design (take a hint from reddit) just so you can pat yourselves on the back. The old design worked. The new one is confusing, cluttered and ten steps back. Don’t make the mistake of other startups… I like your service and am a paying subscriber.

  • GLD MTN

    I HATE the new UI. The original design was almost perfect and allowed a very simple, streamlined way to arrange your own tracks and present certain parts of your catalog to your listeners. The new UI is awful and feels like it was produced in order to mimic Facebook’s usability without ANY of those functions being necessary to musicians, but the general public as stated below. I don’t want my music presented in chronological order. I want to arrange it and be able to change it, like the old UI allowed so seamlessly. I want to be able to spotlight work. I want to be able choose what visitors to my page hear first.

    This is bad design and I will not be renewing my account with Soundcloud and moving my site over to Bandcamp.com, unless there’s hope that we may see an amended version closer to the old UI. I also know I am not the only Soundcloud user who feels this way.

    I’m sorry, but to make something so incredible, and with such simple design, that was intuitive to how musicians would present their own music, and then, take it away for a flashier look is an awful decision. I’m very sad at this change and hope that another cloud music service will have the insight to fill the void you left with the new Soundcloud. Your service changed the way I think about presenting music and I absolutely loved it enough to make it my main page. Now, I have absolutely no desire to use soundcloud and will be making the migration asap.

    Sincerely,

    GLD MTN

  • GLD MTN

    Hearty Agreement and head nodding from me.

  • http://www.facebook.com/mike.hardeman Mike Hardeman

    HATE IT. HATE IT. HATE IT. HATE IT. HATE IT.

  • Edouard

    SIgned as well, I agree with Claudio. I see soundcloud like a special website, apart from all other social networks, the target being developpinf the musicians community… I am just crossing my fingers that they will listen and offer the choice of either interface with their in respective functionalities in the profile settings… I would definitely stay on Classic

  • Edouard

    Soundcloud, guys, step back. I just read all the comments, forget the upgrade, go back. It’s OK to do so: It shows maturity and concern for the customer base. You know, you have real fans – never turn your back on them: It’s the first marketing rule in the music industry. And that’s much more sustainable for a company, than to try against all odds to get a positive ROI from such a design. I hope for your own sake that you will not force this on your base, if you do you will pinned MySpace II.

  • http://www.facebook.com/Spamchop Pete Richardson

    It’s about socialising, I can learn to live with every other change, but not being able to see at a glance who has posted on my work, not seeing where in the piece this is, not seeing comments turning into conversations because each reply is disjointed, not seeing full comments if not short and snappy.
    This is not social, this is not engagement. Importantly, this is no longer fun. Will I never make a new friend through Soundcloud again?

  • Alexander Chereshnev

    Absolutely ugly UI. I hate it so much. Besides you still didn’t fix the bugs that I told you about (whu do u need beta, if u don’t listen to what users tell you?). My bio on my page still looks awful with words broken up into pieces. I know that you never give up and never return previous perfect UI, so I just wanted to say – shame on you!

  • Tika Mahaki

    Ah, what’s the point, if it ain’t broke, don’t fix it. Nextsoundcloud, no FB like button, user blog hidden and not even formatted properly, Soundcloud, you messed up, artist suggestions with no relevance, horrible impersonal links with no reference to the track, put it back in beta & keep working on it, you’ll die like myspace if you don’t listen to your customers.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    You’ve not only hit but hammered the nail on the head. Thank you for saying what I’m too incandescent to formulate :)

  • hunkE

    Am I seriously only able to glance over replies to initial comments in the “view all” comments page of a track? If so, what a nightmare.. In what world does this bullshit create more engagement?!?!?

  • hunkE

    Thank you!!! SoundCloud, I can honestly live with all the other changes, BRUTAL as they are. But for the love of God fix the commenting system. It’s inexcusable. What made SoundCloud SoundCloud was the communities it fostered. Well fuck all that shit, let’s just make it all glossy and pretty so more teenage girls will use it!

  • mhunke

    Couldn’t have said it better.

  • unhappy

    This is very annoying. Very bad idea…

  • nuba toast

    even with a paid account, i have advertising and facebook login prompt on each track…vomit.

  • http://twitter.com/stephenrandall Stephen Randall

    And it’s currently only through Classic SoundCloud, that I can connect and relate to your incandescence Kim.

  • Hank Tilbury

    From the comments I’ve read, they didn’t pay ANY attention to beta testers’ comments.

  • Hank Tilbury

    So well-stated! I wonder what sort of noncommittal PR response they’ll come up with for this one (if they’re still even trying, that is).

  • Alexander Chereshnev

    It’s a common practice these days. Same story happened with recent Last.FM redesign. Seems that Beta-testing today is more like a ritual, a tradition rather than a part of the actual redesign process. It’s like “Guys, we’re making millions of dollars therefore we know what you need better than you do”.

    According to my experience, feedback and complains never help. Maybe there will be a few minor changes (Spotlight, for instance, or larger avatars for comment), but the core and all the main elements will stay. Because “we spent a lot of time and money” principle is starting to dominate, you know.

  • Alexander Chereshnev

    Oh and let me be sceptical about Repost function. As far as I undestand it, this function was implemented to engage new listeners and make them be more active on SC. But c’mon why do they need it? Casual people come to SC from blogs, music sites and Facebook/Twitter posts of their friends, etc. If they like something they share tracks with audience and friends on their blogs, music sites and Facebook/Twitter.

    In this aspect, Repost function is just an attempt to hold casual listeners on the site – stay here! don’t go anywhere else!

  • Bo Bo Nomad

    A reply to an email, which, surprise surprise, just responded to my questions with questions

    Marie
    The sense of community is destroyed – the music scene works in a particular way (as opposed to the consumer aspect) and overnight you’ve switched off something that was, unusual in ant field, actually functionaly designed to perfection, presumably originally designed by musicians and creatives who understood intimately how creative communities interact. The new SoundCloud is a mess, a poor imitiation of Facebook or MySpace (not the new one they are about to launch – that looks like it may possibly have fixed all the issues that made them unuseable). It is a completely different product to the one we purchased, not just in how it looks but in how it works and how you engage with people – it seems designed for casual sharers and the pushing of “popular” music into streams by PR teams.
    I note you’ve quite deliberately avoided answering the quite specific question regarding refunds. Perhaps you can respond? Do not come back with another question, that is getting tiresome.
    I also note that on forums you have totally stopped responding or even pretending to listen – can you explain this? Do not come back with another question, that is getting tiresome.
    Can you also explain why every direct observation or question is always met be a question in return – this isn’t politics, this is customer service to paying customers! Do not come back with another question, that is getting tiresome.
    Here are some of my posts (some in response to dismissive answers on the forum) that further clarify the concerns – its not about tweaks, its about how a community works;
    “Soundcloud have destroyed Soundcloud. I’m heartbroken. I’ll be recording a few posts on forums & emails here just to remind me; 1st in response to a totally dismissive answer given to Tom Moore;
    Sorry James, this is just wrong – favourites gave a choice to dip in or not & was totally manageable – it did not clutter anything – reposts are going to clutter up the stream – this is not an improvement… just change for the sake of change. I’m going to give it another go tonight as I’m still having difficulty navigating it or finding any of the stuff I used to interact with. Hated the Beta, hate the “real” thing. It just doesn’t serve any purpose & appears to be a case of form over function. It is not a “next” – its a massive backward step from something that was truly unique.
    However, without going into specifics, a start would be far clearer guidance re how to set up profile pages that people see, set my spotlight page as the default landing page for anyone viewing my profile, find and connect with groups & ensure I’m still seeing the same feeds in the dashboard that I did previously. I’d also like to stop people feeding me other tracks (what a pointless addition – clearly you are no longer concerned with content creators, only casual sharers of other peoples work); groups do this by my choice & other peoples “favorites” are sufficient for me to check out new sounds they’ve found- it worked perfectly, why break it?
    Could you also explain why you “have released the new version of the site uncomfortably early and realize that there are still a number of necessary improvements” – surely if its not ready you shouldn’t be launching it. Basic business sense. Seems rushed and untested and has only alientated people & destroyed obvernight the feel of community that once existed.
    No doubt this was all initiated by someone in marketing with dollar signs for eyes who in turn paid an external consultant vast sums for an off the peg “how do we look like everyone else & rule the world” solution which totally went against the grain of eveything internal employees knew to be right & valued about soundcloud & currently there are a lot of senior but completely removed from the equation “bosses” rationalising all problems as customer change resistance rather than the huge failure they have actually delivered (they have to otherwise they have to admit they shouldn’t be in charge). My sympathies to those of you that have to field the flack.
    Basically the “classic” version worked perfectly – by all means give it a facelift and modernise the look (even though that was, perversely, part of what made it so refreshingly easy to use), but if it ain’t broke, don’t fix it. Simple is good. This change reminds me of the unusable abomination that is MySpace. Just look at the toilet that venture dropped into.”
    “they’ve stolen our money! Even if you revert to the classic version you know other users will be missing stuff because they are using the new useless version.”
    “Yet more Sound Cloud ranting in response to an indifferent response and a snide remark made in the direction of Claudio Fiore; This is a repeat of a message I sent to your technical help yesterday in the absence of any other avenue;
    There appears to be no where on your site to provide customer feedback (I do pay for this!) – I do not want technical advice, I want to provide feedback and raise an issue, as do many many long time users from what I’m seeing on other social media.
    Sound Cloud is a brilliant product. It does exactly what its supposed to and is easy to use and intuitive and you feel very much in control. Like playing a good guitar. Or it used to be.
    There is no doubt that aesthetically the new version is perhaps more in keeping with the flashy graphics heavy sites that children so enjoy these days, but there is also equally no doubt that the product I bought and loved and used daily is nowhere represented in the totally user unfriendly, unintuitive, monstrosity you have created. Its like you’ve taken that good guitar & put the strings on the wrong way just because it looks better to non-creators.
    And no, I am not change resistant. You’ve simply got it wrong, removing or obscuring the very elements that made soundcloud so essential.
    The tone of your responses to concerns also appears a little confrontational and unprofessional – who are you to lecture Claudio (a paying customer) about his tone? You have taken a paid for product and changed it beyond recognition without express agreement of the person paying for it – I’d say a little attitude is justified from long term customers and users.
    Please tell me the classic version will always be available.”
    “My reply to your reply to my reply to you or something (is there anyone there or am I talking to a machine…?)
    You appear to be asking me to produce a wish list of tweaks
    you can make on the cheap. It’s not that simple. Sound cloud users, especially the ones who PAY, communicate and share and motivate and create content on sound cloud daily. It is second nature to users, it has its own rhythm and beat, played on a well tuned instrument. It is a community communicating and creating, with its own distinct sub communities and cliques and unusual alliances and totally off the peg random circumstances supporting the whole. Pretty much like the music scene. You are in the process of destroying the way it works in order to become facebook or myface-yourspace or twitbollocks or something.”

    And finally, something that appears to be the growing opinion in the Sound Cloud “creative community” (as opposed to casual facebook sharers & downloaders);
    “Can’t help but notice Sound Cloud seemed to have stopped at all pretence of listening or replying or communicating in any forum, (though previously they only came back with the insulting “Tell us how we can improve/tweak/pretend there’s not an issue” reply rather than direct responses to concerns). Guess that spells out the contempt they have for us. Clearly not the organisation we thought they were.”

    It would help if you just came clean & advised your paying customers that Soundcloud is no longer about musicians/producers. And answered that very pertinent query regarding refunds, given you have removed the product we paid for. And please, do not come back with another question, that is getting tiresome.

    Regards

  • The Gonzo Salvage Company

    No please don’t do this.

  • kitsune

    An absolutely awful redesign. I’m a paying subscriber and I am thinking about cancelling my subscription.

  • Alexander Chereshnev

    In my opinion, all these multi-billion invesmnets to mobile-device market will result something like dotcom crisis of 2000′s.

  • djsabo

    Agree with many complaints here, I was about to upgrade 2 accounts to Premium for an entire year, then the change happened, and I now only kept them as Solo accounts. I don’t think the new design is worth the money. I have mine switched back to classic view just so i can navigate my own page, can’t imagine what difficulty new Users are having.

  • TomJoons

    Great post, spot on. I bet the management enthusiastically discussed “generating new revenue streams”. A company I used to work for did that too, then went bust 2 years later because the new interface took away the soul of the product. The low level engineers new it but the marketing department was steering the ship.

    On the plus side, I think there is a new market for someone to develop the old SoundCloud experience…

    After an evening exploring the new design, I have no idea how anyone will stumble across my tunes again.

  • Shatterproof Chin

    Well Said – MySpace are about to relaunch (check the new MySpace video) so it may be a perfect time to go back if they’ve fixed those mistakes.

  • Rafi Wazir

    One major problem I see using the next SoundCloud is that the ergonomic design of the new page is worse than the old one.

    For people like me, who have a visual impairment, it’s impossible to see at one glance who has left a comment on my tracks, it’s way too small. It’s also impossible to use the voice interface of my computer, as I used to do, cause it’s no longer possible to highlight a comment in the player, furthermore it’s only possible to look a the comments when the track is played, which would make it difficult/impossible to hear the voice output anyway. At the bottom line the new design creates new barriers for disabled users.

    Although I suppose this happened accidentally much to my regret it is an oblique discrimination of disabled persons and an evidence of a rather unthoughtful redesign.

  • Graeme Cohen

    Hi all, whilst I appreciate that much thought may have gone into the new soundcloud, as a paying customer I am extremely unhappy with it. The layout seems to me to be extremely counter intuitive and the whole thing feels very under-cooked: For example, if you go to settings, it appears in the old interface? One of the reasons I use a paid account is the control it gives you over your presentation as an artist. I paid for 5 spotlight items, I expect to have have 5 spotlight items, and if you are going to take them from me as a service provider I expect the common courtesy of at least being TOLD. Otherwise how am I supposed to take it? Not only disrespectful but also dishonest and sneaky. Basically feel like I’ve lost the product I bought and have been utterly disrespected. Very disappointed, I absolutely loved the soundcloud service before this.

  • Theo-G

    Yeah Soundcloud…ever
    thought about that? Ever thought about people running an old OS or browser?
    Ever thought about losing your core contributors with this move? Sure you did.
    It would be our mistake to take you as fools. You’ve done your little risk assessment,
    you’ve done your calculations over collateral damage expected. You take it for worthwhile,
    cause the wallet calls and is o so tempting. Now that you have become a hit,
    you thought it to be a nice word and decided to hit a bit yourself. ( man, I
    should write lyrics instead of mails that aren’t being read anyways)

    So, do your
    little thing in “truthful righteousness”. Cast aside those unwanted, undesired,
    impaired one way or the other. Call yourself brave and motivate each other on
    how strong you are to be able to weather this storm. Tell yourself that your
    users don’t “get it” and will overtime. Be as patronizing as you can possibly
    be. In fact, at this point already, please overdo it.

    Just like
    many before you, you’ll never understand what had hit you so fast as this
    exodus is going to be. Do the little dance then, try to mend, to repair all you
    want. It won’t help. Cause this is what you don’t understand for your skulls
    are too thick: You’re dealing with people here to whom loyalty and friendship
    have a meaning.

  • NicholasCahill

    If you can find this comment while sifting through the way-too-long responses these people are posting, the new Soundcloud doesn’t play songs in Chrome at my workplace. Classic still works.

  • Rafi Wazir

    This is a repost, cause my original seems to have disappeared somewhere to this blog’s nirvana…anyway, I’m actually really concerned…

    One major problem I see using the next SoundCloud is that the ergonomic design of the new page is worse than the old one.

    For people like me, who have a visual impairment, it’s impossible to see at one glance who has left a comment on my tracks, it’s way too small. It’s also impossible to use the voice interface of my computer, as I used to do, cause it’s no longer possible to highlight a comment in the player, furthermore it’s only possible to look a the comments when the track is played, which would make it difficult/impossible to hear the voice output anyway. At the bottom line the new design creates new barriers for disabled users.

    Although I suppose this happened accidentally much to my regret it is an oblique discrimination of disabled persons and an evidence of a rather unthoughtful redesign.

  • Theo-G

    Together
    with your post, my reaction to your post went into the very same oblivion, so
    here then again and will continue posting it until it sticks.

    Yeah Soundcloud…ever
    thought about that? Ever thought about people running an old OS or browser?
    Ever thought about losing your core contributors with this move? Sure you did.
    It would be our mistake to take you as fools. You’ve done your little risk assessment,
    you’ve done your calculations over collateral damage expected. You take it for worthwhile,
    cause the wallet calls and is o so tempting. Now that you have become a hit,
    you thought it to be a nice word and decided to hit a bit yourself. ( man, I
    should write lyrics instead of mails that aren’t being read anyways)

    So, do your
    little thing in “truthful righteousness”. Cast aside those unwanted, undesired,
    impaired one way or the other. Call yourself brave and motivate each other on
    how strong you are to be able to weather this storm. Tell yourself that your
    users don’t “get it” and will overtime. Be as patronizing as you can possibly
    be. In fact, at this point already, please overdo it.

    Just like
    many before you, you’ll never understand what had hit you so fast as this
    exodus is going to be. Do the little dance then, try to mend, to repair all you
    want. It won’t help. Cause this is what you don’t understand for your skulls
    are too thick: You’re dealing with people here to whom loyalty and friendship
    have a meaning.

  • Bobbotov

    Here is what is going to happen: the new SC will be forced on everyone and people will leave. Then someone else will come along with a site that is like the classic SC and people will go there. Any savvy marketing person who is following this fiasco will see the opportunity to lure disgruntled SC users. Remember, progress is getting things to work like they used to. Personally, I am really disappointed in this new approach. Was classic SC so broken that as many people that are criticizing the new design complaining about the old classic one? I don’t think so. So the motivation for doing this has nothing to do with what the bulk of the users want. If they force the change I am leaving as a paid member as this completely destroys the experience I have enjoyed for the last two years.

  • http://geekbug.tk/ Kamran Mackey

    Yes please do this.

  • Bob

    I have emailed Soundcloud asking if we will be able to keep the “classic” design, if not I will also be moving on. I’ve been on SC for years, it would be a pity and a big hassle but I feel quite strongly about it.

  • http://twitter.com/Nomarr161 Nomar161

    Well said mate.

  • http://twitter.com/Nomarr161 Nomar161

    This is how I feel about the changes SC have made…if the classic view goes I go with it which is a shame.

  • Jason

    I am a paying premium subscriber as well. I also have professional experience in web development and web usability. All I can say is thanks Broker Jonathan for outlining everything that I am too angry to say. I am so disappointed that soundcloud has done this. It is a true atrocity.

  • Rambo

    I am still having trouble with the new version. just when i think I’ve got it sussed I go back to the classic version because a song won’t play or i cant find simple stats like how many people i’m following.
    How about also increasing the follow / unfollow limit so i can actually reach a fanbase,
    Don’t get me wrong, I love you soundcloud,but you’ve changed.

  • Alex

    I’m honestly not a fan of the new layout. When you view songs in a set and click to listen to another song in that set, the view of the set is lost, and other “related content” replaces it. Defeats the purpose of listening to sets of songs. Also, the good old waveform takes up nearly the entire screen… I’ve disabled the new layout from my settings, but do other viewers still see the new layout? I don’t want them to… It is quite unintuitive and bulky. The old layout was very straightforward and a bit clearer.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Hiya – unfortunately, even if you choose to use Classic, other viewers will only see the New version. When I’m logged in on Classic, I’ll see everyone else’s profiles as classic, but if I’m logged out and on another browser, I’ll see my profile/everyone else’s in the new layout. I hope you’re not now as confused as I feel…

  • Hank Tilbury

    Well said, Graeme. Along with many others, I got to test the new Soundcloud for several months before it was foisted upon all of us. And most of us told them we didn’t think it worked well at all. I never received any indication that my feedback had been read or taken into consideration at all, and I think this week’s fiasco proves it wasn’t.

  • Hank Tilbury

    Amen to ALL that!!!!

  • Hank Tilbury

    This change is a piece of marketing genius that ranks right up there with “New” Coca-Cola in 1985. Anybody remember that one? Coca-Cola sure hopes you don’t, because they realized immediately how stupid it was to change the most successful brand in history, and they spent a fortune going back to the original and covering their tracks. SoundCloud is pretty small potatoes compared to that, and is less likely to recover from its mistake. What a shame for all of us.

  • http://www.facebook.com/davin.montagne Davin Montagne

    Yes, The new design is all too spaced out and is comparable to Duplo, a larger kindergarten version of Lego. The waveform view makes the audio look like it has a wonky D/C Bias offset and is very unsatisfying, I mean seriously, oooooh the audio has a reflection that is groundbreaking stuff. I saw animated GIF page banners in 1995 that had a reflection, remember those. If this next soundcloud is no longer in Beta stages then why does it still revert to the old interface for the settings page? Haven’t you worked that bit out yet? it’s just icing on the cake that I can’t post this comment as esc8 (my name on soundcloud) durrr! On top of all the negatives mentioned previously in this thread, as a paying customer, those photos you have put on the front page make me feel ill and if you don’t do anything about it I will remove my music and upload it somewhere cool.

  • http://www.facebook.com/davin.montagne Davin Montagne

    Yes, The new design is all too spaced out and is comparable to Duplo, a
    larger kindergarten version of Lego. The waveform view makes the audio
    look like it has a wonky D/C Bias offset and is very unsatisfying, I
    mean seriously, oooooh the audio has a reflection that is groundbreaking
    stuff. I saw animated GIF page banners in 1995 that had a reflection,
    remember those. If this next soundcloud is no longer in Beta stages then
    why does it still revert to the old interface for the settings page?
    Haven’t you worked that bit out yet? it’s just icing on the cake that I can’t post this comment as esc8 (my name on soundcloud) durrr!
    On top of all the negatives mentioned previously in this thread, as a
    paying customer, those photos you have put on the front page make me
    feel ill and if you don’t do anything about it I will remove my music
    and upload it somewhere cool..

  • Bob Drake

    After spending the evening trying to see if I could learn to accept the new design, I simply can’t. It is much worse, and lost the clean, professional look it used to have. I agree with most of the others who have posted replies here. I still haven’t heard back from Soundcloud about whether or not we will be able to keep the classic view, in the meantime I’m already uploading everything to Bandcamp. If classic view goes, SC loses one more paying customer.
    Bob
    http://soundcloud.com/b-d-1

  • Bo Bo Nomad

    Still had absolutely no response (not even an acknowledgement) that features I paid for have been taken off me despite several emails & posts – they just keep coming back with the same “can you tell us…etc” – I’ve already told you, as have hundreds of others. Just respond. This has gone beyond poor delivery of change & crappy treatment of long term users/content contributors to being outright insulting. Here’s a starter – do we get refunds? There are only 2 possible answers, pick one.

  • Shatterproof Chin

    Agree – I loved soundcloud to bits, it reignited my love affair with creating music, but everything unique and usable and collaborative about it seems to have been replaced with a poor mishmash and copy of other casual user social media sites – however, SC seem to be missing the point that most of those sites don’t have direct content creators, they repost from elsewhere (usually without any permission of the original creator). The repost into streams is a big give away re the fact that SC are no longer about the creators. It only has value if you are not a musician or networking through groups & genuinely following/supporting others.

  • The Gonzo Salvage Company

    Spot on – MySpace screwed the pooch big time as well, alienating users exactly the way this change has. Same development team do you think? Same marketing consultants wheeling out the same one-size-fits-all off the shelf “solutions” to problems that didn’t actually exist? I can’y fault soundnting to reach out to a more mainstream casual use, but its inexcusable & pure madness to eradicate the elements that made it so essential to content creators, especially ones that pay for the privilege of doing so!)

  • The Gonzo Salvage Company

    Bloody blog doesn’t work either – randomly misses out letters. That should read “soundcloud trying to” not “soundnting” – or maybe it was me. No, just had to re-type that bit (twice) – its definately the blog. Or maybe its me. See what you have done SoundCloud? You’ve got us doubting everything.

  • Bo Bo Nomad

    They seem to be refusing point blank to answer queries about refunds. I’ve asked via email & blog 4 times now & even though I’ve had email responses, each one has ignored direct questions in favor of prepared statements and carefully scripted expressions of corporate concern (eg, I get the impression they are not really concerned at all – no offence to the staff that have to deal with this, I bet they are equally pissed off). Here’s the thing – Soundcloud know exactly what they are doing, this is part of a strategy, their abandonment of the creative community will be quite deliberate, in 5 years Soundcloud will still be going funded by big labels & names & advertising & used predominently by people who only ever listen to music that other people like (in order to fit in) through tinny mobile phone speakers or headphones that cost £1.50 as an “extra” to the £500 they invested in a mobile phone that never leaves their hands. I imagine x-factor contestants will get the biggest audiences, there will be a ringtone download group which has the biggest group following and they will have introduced some sort of Karaoke function. Its “progress” apparently.

  • WJLP

    Dear people at SoundCloud, some sort of public statement would be nice. It seems like we don’t exist to you!

  • slimmie

    How odd, I cannot seem to find any previous email from Soundcloud informing me that the service I PAID for is no longer going to provide me with the features I originally signed up to use to showcase my music, in the way I was happy for my fans to see, not what Soundcloud THINK they want to see. Why the sudden and unexpected lapse in giving a shit what their customers actually want or paid for? Very disappointed that on practically EVERY post twitter, blog and forums and Facebook and here on their OWN BLOG, Soundcloud are unable to respond in anyway to us with any meaningful response to this mess.

  • Bo Bo Nomad

    They are quite pointedly not responding to that very valid (and presumably covered by law) query. However, lets not get distracted here – the loss of the money is nothing compared to the loss of the Soundcloud I loved. Thing is, I accept they don’t want or need us anymore, which is cool, they’ve got a business. I just wish they were more open & understanding about it. When I listen to Soundcloud its through a 100watt amp and quality Rokit 8 Speakers. From the graphics and function in new soundcloud it appears the audience they are now chasing listens to Justin Bieber on £1.50 headphones while texting a friend who’s sitting next to them about “I’m a celebrity get me out of here”. I no longer belong in this place.

  • http://www.facebook.com/Rockshamrover Rocshamrover Rockshamrover

    Guys, I found the conversation that a group of us had with one of the SC people 7 months ago. This is what they said then.

    In fairness to this chap, I’m sure he believed what he was telling us, and certainly at that time it did make us feel very relieved. Unfortunately they didn’t stick with the plan and have lost a lot of the trust they well and truly earned in the first few years of SOUNDCLOUD.

    I don’t think that any of us can deny that SC has changed our lives radically since we’ve joined. Nobody’s got rich, but we’ve been enriched in so many other ways. And for that I will always be so grateful to SOUNDCLOUD.

    seams 7 months ago

    Hi all,

    Jami from the community team here, part of my job is communicating user feedback to the Next team during this beta test period, so we can all shape Next SoundCloud into the best it can be.

    Thanks for all your comments and concerns, the site is still very much in a fluid state, so even the most negative of feedback is very useful. I’ll try and address some of the points raised here:

    - Firstly, Next is in beta, and it’s in beta very early into it’s development. This means that many existing features just simply haven’t been built yet (Spotlight, Stats, Private Sharing, Groups, Upload, Settings), they;ll be added over the next few months.

    We felt that the earlier we open things up, the longer we can work with the userbase to iterate the site. We felt this approach would be preferable to just secretly building a finished product and saying ‘lump it or leave it!’

    So whilst the site feels lacking currently, it’s because it’s very early days :)

    - There’s a bug that was introduced yesterday which is causing your profile to repeat the sounds it’s displaying and miss some out, this has been fixed, and is just waiting fort he code to be pushed live.

    - We’re also looking into the best way of allowing users to display content on their streams, perhaps the ability to filter reposts/sets/sounds but it’s not final yet.

    - For those worrying about reposts and sets allowing others to appropriate their sounds without credit, this isn’t the case. Reposts allow users to display your sounds on their stream, but it’s the same sound, stats and comments go to the original upload, and the original uploader’s username is shown by the sound. It’s the same sound just displayed on another page, much like widgets. The same is true for sets.

    - In regards to commenting and the interface, our design team are working hard to improve some of the irregularities currently on site, the sidebars are being addressed, as are the ability to see all comments on a sound.

    - Charts and discover are getting a MASSIVE overhaul, as is search, so that it becomes MUCH more useful in future, but it’s just not added yet :)

    I hope this helps answer some of your questions, and put your minds a bit more at ease. Please feel free to leave your feedback in the ‘about’ section on Next, and here’s some help articles on the topic:

    http://help.soundcloud.com/customer/portal/topics/244999-the-next-soundcloud/articles

  • TomJoons

    I just had an idea to keep both communities (musicians, listeners) happy:

    - use the classic interface at the sub domain musicians.soundcloud.com for the community of composers and producers who like groups, spotlight, a decent profile page, comments etc

    - use the new interface at the sub domain listen.soundcloud.com for everyone else

  • Guest

    If you dont like the next soundcloud, please join:

    http://soundcloud.com/groups/the-society-for-the-preservation-of-ye-olde-soundcloud

    Furthermore, you can take action by doing one (or all) of the following:

    1. Put the black and white ‘Save Soundcloud Classic’ pic on your profile (see group),

    2. Favourite some of the spoken protests,

    3. Set all your tracks to private (the most powerful signal)

    The protest is starting to gain momentum. Please join

  • PBMR

    Thank you Soundcloud, your ignorance and overestimation of your own ideas by ignoring the once that are pay your rents and offices will be your demise!

    If SC stays this way I want be paying another year and I hope many others will follow … it’s the same as with MySpace. You want to be Facebook but you don’t need to and you never will. This is your wrong thinking – and this is why you’ll fail. And I hope you’ll see it one the money is gone ;)

  • doktorb

    I recently purchased a premium SC account and now thoroughly regret having done so… I don’t want a more social experience, what I loved about this before was that it seemed geared towards musicians and people who were serious about what they recorded now I don’t know what this is supposed to be about. I am not interested in any of the new features, in fact, the less features, the better… if the point of this is the sound what more is needed other than the ability to comment on tracks, save a list of our favourites and communicate directly with a simple email server. If a viable alternative to what we are now forced to use becomes available I will be leaving SC if things stay as they are

  • NIGHT NOTE

    I have serious concerns that SC with her step into almost any tabloid form social networks. I don’t see a reason why I like paying user should take dictation, that someone decides for me, what is good for me.The paid service I joined because I meet her simplicity, clarity, and I had a quick response from the similarly forming and thinking of groups of people. I don’t need exibovat before anyone, I could even today’s SC link to social networks, which I didn’t do. I see no reason or need to.I like the status quo and don’t need to change anything. Approaching the time extension and additional payments and I have serious concerns that if the Sc will be directed to the commercial form, where it is a short step to enter paid advertising that I have to pay to cancel its profile. Milan

  • meshmass

    i can only concur with the generally hostile reception of the new soundcloud. as a producer of music i find it lacks functionality is difficult to navigate and although it looks nice is generally less useful than the previous interface.

  • http://twitter.com/moonzer0 Moon Zero

    The main problem for me is related to reposts. As an artist who uses soundcloud to present my own music to the world i am put off the idea of “reposting” another user’s track as it will replace my own songs on my profile. So this is instantly going to kill this function unless there is some distinction in my profile which separates my own tracks from others. It is also now confusing as you can either love a track or repost it, two options which essentially amount to the same thing. I found a lot of great music in the past by seeing that “so and so and 55 others favourited this track”. I’ll miss this function in my stream a lot.

  • jacvk

    It looks horrible – occult hurts the eyes

  • http://www.facebook.com/kim.guy.35 Kim Guy

    I think the point is that they DO need us. We are the content providers, after all…

  • http://www.facebook.com/kim.guy.35 Kim Guy

    SEVEN MONTHS AGO… (just sayin’).

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Sadly, Rafi, they say it themselves; “And there’s more: the new SoundCloud is filled with tons of smaller details…”

  • Sly819

    Je ne vois mem pas la page d’accueil , c’est buggé !!! et on ne répond pas a mes mail

  • Scott

    Would be interesting to know how many people have switch back to the classic design. I’m sure at SoundCloud HQ they would have an idea of the numbers. Out of everyone I know who uses it, they have all switched back to the classic view and from reading the comments on this page I think it’s safe to say most people here have switched back too. This should be the real indication to SoundCloud that their new design doesn’t work.

    As for the comments clogging up a sound clip couldn’t you have it so there is a bar just beneath the clip and if you move your cursor over it then all the comments pop up. When you move your mouse over the sound clip the comment boxes could disappear enabling you select various sections of the clip without clicking on a comment. Failing that you could do what other people have mentioned and that is to have a show/hide comments button.

    That was the only thing I felt needed any change and I would much rather have that minor inconvenience than the new layout. Please do not get rid of the switch back to classic view.

  • Dave McKeown

    I’m aware that you have been listening to the feedback and certain issues have been addressed. In particular I welcome the return of groups. There are still many things that I don’t like in the layout and design, but perhaps I could learnt o live with these. But there is one fundamental and dramatic drop in functionality that needs to be addressed, one that that goes to the heart of the soundcloud experience for so many people. …the commenting system.

    Commenting is communication, interactivity. It’s the single most important tool in creating a community on soundcloud. People listen and comment in real time. To be able to connect and communicate directly with the musician behind the music is new and exciting…a usp for soundcloud…at least it WAS, because Next Soundcloud makes that kind of real-time communication virtually impossible.

    1. I have to play a track before I can leave a comment…do I want to do this with my own music all the time? I can think of all sorts of situations when I might comment without wanting to play the track.

    2. comments are no longer timed…often I want to refer to a very specific point in the track, especially when I’m working on a collaboration.

    3. I can’t see the avatars…I have a big screen Mac…still can’t see them…obvious case of form over function. I want to see if I or other people I know have commented…you might as well as not have avatars at all with the size of these.

    4. I can’t see if I have responded to a comment or not, or if some one has responded to mine. I know there is a conversation view, but that is two clicks away on a different page. That disconnects the comments from the music.

    5. the Comments in conversation view are not timed either

    6. Most people I know on soundcloud like to respond to the comments they receive and I like to read these as well as I listen to the track. But I can now only see the initial comment. I have to navigate two pages away to see responses to the original comment.

    7. Very often interesting threads or conversations develop beneath an initial comment. The thickness of the line told us if such a thread had developed, and if we wanted to read it or join in, the floating box was perfect. Again. we now have to navigate away from the music just to find out if there has been a response.

    There are probably more problems that will emerge with use…this has just come from a couple of hours looking around. I don’t like the waveform. but I can live with that. I don’t like related tracks, that will drive me nuts. Continuous play is no big advance for me as I just used to open another tab in my browser if I wanted the music to continue…now I have problems turning the music off when I’ve navigated away…I have to keep hitting refresh. Suggested followers has disappeared (I hope) thank god, but the followers and following lists are much harder to get to and not in alphabetical order. I use those lists to find people in my network that I want to contact…but since they’re not alphabetical now, forget it. And why aren’t groups listed alphabetically?…they weren’t before, but that would be so easy to fix now. I want to see, and other people to see, my complete bio. It happens to be a eulogy to soundcloud…saying something nice about you guys…but now people can’t see it. Half of my stats are no longer visible on my front page…I have to go clicking to find them…how is this an improvement? Before I had a choice as to which page opened first, now it’s stream or nothing.…that is reduced functionality. I pay for a spotlight…the main reason for me going to a premium account…three unhighlighted tracks is a very poor substitute. Reposts are already cluttering my stream and it isn’t clear enough where they’re coming from.

    But the main thing is the commenting. That fundamentally disables the way the site works for me, a professional musician who creates very high quality content, is deeply involved with the community side of your operation, pays you for a premium account, spends several hours on the site each week and has actively promoted your site to friends and colleagues over the last two years.

    Dave McKeown

  • jackdaw

    Sorry for sounding like a luddite but I cannot login or use the soundcloud player now since the relaunch. I am still running 10.4.1 OS on my G4 ibook – I know that’s outmoded but has soundcloud really made it impossible for me to access the site overnight, without an operating system upgrade?

  • dave mckeown

    just to try to be a bit more positive…there’s still plenty of room for bigger avatars, and surely you could bring back the floating box? It was such a genius idea in the original soundcloud, I just can’t imagine why you’d want to get rid of it

  • RuediRena

    You wrote:”… we’ll be improving both the Stream and follow suggestions in the upcoming months …”
    To me this is a statement of utter ignorance and a real slap in the face of all musicians here on SoundCloud. Sorry to say so.
    I was on the verge of getting a premium account last week. I’m glad I didn’t fond the time to book it. If this catastrophy of a “redesign” isn’t removed I will never be a paying customer of SoundCloud which I liked most of all sites.
    Please don’t consider replying. It would only make things worse.

  • DJ Ruesta

    The new Soundcloud kills any sense of being in an on-line community STONE DEAD, a seriously retrograde step. I’ve seen a lot of bad interfaces in my time but this one really takes the biscuit! Back to the drawing board I’m afraid guys…or just retain what we have currently, which is simple and highly effective.

  • RuediRena

    3 days ago Matas Petrikas from SoundCloud staff wrote:”… we’ll be improving both the Stream and follow suggestions in the upcoming months …”

    To me this is a statement of utter ignorance and a real slap in the face of all musicians here on SoundCloud. Sorry to say so.
    I was on the verge of getting a premium account last week. I’m glad I
    didn’t fond the time to book it. If this catastrophy of a “redesign”
    isn’t removed I will never be a paying customer of SoundCloud which I
    liked most of all musician’s sites on the web. Please don’t even consider replying. It would only make things worse.

  • flitemusic

    Wow these comments .. just adding to them, I do NOT like the new interface. Comment conversations cannot be seen without going to the track’s page, the super-tiny profile images are ridiculous, less information on the page at once, followers list missing, comments at zero point missing… I could go on … not only does this come across like a beta because of the broken bits, but I think you have ruined the usability of the interface. HTML5 stuff all wonderful yes, but please don’t loose the great interface you had……

  • Subfader Subfader

    You already improved it to an usuable site. Please stop improving.

  • maoto

    to sum it up
    whats broken:
    - spotlight
    - confusion about authorship
    - navigation for contributors
    - control over profile look
    - castrated profile description
    - overview for listeners only
    - comments are cut
    - no voice over possible (highlight comments)
    - answers to comments not showing (or i simply can’t find them)
    - icons in comments little too little
    - autoplaying some random rock bs after listening to specific soundscapes (made me maaaaad, seriously… MAD, f*ing angry) on full volume
    - autoplaying in general when i’m trying to focus on a track for leaving critics for friends
    - fonts fonts fonts
    - whats that collection of suggestions i’m looking at when playing a specific track?
    - where my groups at?
    - stream instead of dashboard? failing overview
    - i’m sure i forgot at Least 1 more thing

    what’s solved:

    - easier navigation through the track, if too many comments showing

    why not just adjust comments showing when hovering over icons instead of the full wave-area and CALL IT DONE for goods sake :(((

    u mad???

    if this doesn’t get revised as default (not only optional but for everyone that visits this site) i’ll revise my intention of getting a premium account.

  • Subfader Subfader

    There were many critics already when “Next” was testable as beta months ago. None of these bad “improvements” were fixed, so you still can’t [x] away players from your dashboard.

    But the worst is: The devs don’t give a fuck about our comments here.

  • Hank Tilbury

    Just what the hell were they DOING for the past seven months?

  • Hank Tilbury

    How about a waveform that is actually relevant to the sound, say: a stereo waveform, or frequency spectrum graph. Or, how about (gasp) BETTER QUALITY AUDIO STREAMING?!?!?!

  • Steven Grant Rodgers

    from founder & CTO facebook page
    http://www.facebook.com/ericwahlforss

    “Ha ha… I love how much users enjoy complaining when things change…”

  • Guest

    Ignorant hipster pigs

  • http://www.facebook.com/alehoe Alejo Gonzáles

    I urge everyone that wants the classic spotlight on the new SoundCloud to sign this http://www.change.org/petitions/soundcloud-add-the-classic-spotlight-tab-to-the-new-soundcloud

  • Enduro Lament

    comment on CTO Eric Wahlforss facebook page

    “Ha ha… I love how much users enjoy complaining when things change…”

    …liked by Matas

    this is the mentality and leadership of Next Soundcloud

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Scary. And hideously arrogant.

  • erica wolfensnaff

    comment on CTO Eric Wahlforss facebook page

    “Ha ha… I love how much users enjoy complaining when things change…”

    …liked by Matas

    this is the mentality and leadership of Next Soundcloud

  • Ted McNuggets

    censorship much?

    comment on CTO Eric Wahlforss facebook page

    “Ha ha… I love how much users enjoy complaining when things change…”

    …liked by Matas

    this is the mentality and leadership of Next Soundcloud

  • Bob Drake

    I did get a reply from a SC person who said they don’t plan to completely remove the classic look “in the forseeable future” and the usual question “let us know specifically about what you do not like or any issues you have” but I don’t even know where to begin. This whole new direction really does concern me. The “related” thing is especially a poor idea: when I click on one of my tracks to see the details etc, there are other tracks listed below it, songs from different sets on my page, labelled “related”. They are not. I didn’t say they were related in any way, it seems to be randomly chosen, and worse – it even includes tracks from private sets. That’s seriously, terrifically bad. This “feature” should be removed or at least let the user turn it off if desired. I am even as I type still uploading to Bandcamp.

    Bob Drake
    http://soundcloud.com/b-d-1

  • maoto

    drop it, simple as that. solve the “too many comments” problem in a different way (several suggestions were made). maybe integrate the new top bar player (with pause button) as a seperate feature for the classic, like through a “add to player” button.

    if you’re so in love with Next, add it as optional layout feature, instead of the other way around

    please

  • Shoyeido Emerald

    comment on CTO Eric Wahlforss facebook page

    “Ha ha… I love how much users enjoy complaining when things change…”

    …liked by Matas

    this is the mentality and leadership of Next Soundcloud

  • http://twitter.com/rawore bob phillips 费伯
  • Gordon Gekko

    can learn a lot within the various business journal articles
    that have been released this past week

    http://memeburn.com/2012/12/soundcloud-is-moving-on-up-with-its-next-version-leweb/

    “Mobile is the future of the service, says the CEO”

    SoundCloud is currently funded by Doughty Hanson, Union Square Ventures, Index Ventures, Kleiner Perkins and GGV Capital to the tune of US$63.3-million.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    J anus springs to mind…

  • Bob Drake

    Did he really say that? I’m not a facebook member so I can’t verify it myself, but if he did, I don’t need more motivation to cancel my account asap.

  • Kunga Liga
  • Winston Smith

    this will be censored soon by the next soundcloud good user post patrol

  • jambo wambo

    somethnig like this:

    Hi there,

    Thanks for taking the time to write in about the new SoundCloud. It’s not currently possible to set your profile to appear as Classic to others.

    Would it be possible for you to let us know specifically about what you do not like or any issues you have encountered? I can then relay your suggestions to our team that is handling all the feedback about the new SoundCloud. Even though we’ve ‘released’ a new version of SoundCloud, we’re still working on improvements and adjustments.

    Again, thanks for letting us know what you think. It really helps us make SoundCloud better every day.

    Cheers,

    Jami

  • maoto

    or a payed commentator?

  • Triumph The Insult Comic Dog

    the Next SoundCloud is great…for me to poop on!!!

  • Moat Zart

    iterate this…goodbye

  • http://twitter.com/stephenrandall Stephen Randall

    I’m a premium user and a passionate supporter of your platform.

    I am not here to complain – I trust you are hearing enough complaints already.

    I’m here to offer you a solution. I happen to be a serial entrepreneur and have built global business around software platforms – so I really understand the challenges, opportunities and pressures that you have from multiple directions – from your users, yours investors and your own developers. So I hope you’ll take my suggestions seriously.

    My solution is a pragmatic, community-centric, yet sound business approach and a strategy that I believe addresses many if not all the issues introduced in New SoundCloud.

    Offer your Premium users the ability to continue to use SoundCloud Classic – rebrand Classic as SoundCloud Pro.

    SoundCloud Pro has the features and UI that pro users want and need and I believe they will be willing to continue to be pay for.

    I believe this solution can be communicated and implemented quickly and inexpensively. It’s a solution that will sustain and grow your platform – and, dare I say it, because I believe this to be true, save your business.

    Of course over time, we expect to see evolution and improvements to SoundCloud Pro – for example, Groups in New SoundCloud are potentially a better execution than in SoundCloud Classic – but that’s not today’s problem.

    Right now your loyal, paying users want and desperately need a path to a future SoundCloud they can continue to support.

    Please listen to your community.

    Thank you.

  • maoto

    no matter what we write, the cheque on their desk wheights more. short term that ist…

  • Bobbotov

    Define PREMIUM user. I am a SOLO subscriber and have been for a couple of years. So if your solution means I would have to pay more to be at PRO level to get what I have now then I don’t think it works for me at all. In that case I want my money back for the service/product has become something I didn’t pay for.

  • maoto

    guys its useless, the money got counted already. musicians don’t matter anymore, several sponsors took the wheel. they can’t possibly be that ignorant by heart, money must have done it’s thing. i sincerely hope to be wrong, but those fake positive comments at the bottom and these strange answers about iterating give me a very bad feeling. i just hope i’m wrong. i want the awesome inventors back!

  • Bob Drake

    Actually now that I said this, I see it’s the same in the classic view, so that’s my mistake – it’s the same as before, but in the classic view it’s labelled “more tracks by ____” and does also show tracks from private sets. (I haven’t tried it while logged out so maybe it’s only while logged in.) Sorry for the misinformation. Carry on!

  • pino noir

    comment on CTO Eric Wahlforss facebook page
    “Ha ha… I love how much users enjoy complaining when things change…”
    …liked by Matas
    this is the mentality and leadership of Next Soundcloud

  • soundcrap next

    some prefer selling ice cream instead. Not so lucrative, but you can sleep at night

  • Clear History

    comment on CTO Eric Wahlforss facebook page
    “Ha ha… I love how much users enjoy complaining when things change…”
    …liked by Matas
    this is the mentality and leadership of Next Soundcloud

    migrate now.

  • Matas Pukeas

    “change is hard but it’s the only road to the future”

    http://twitter.com/matas

  • Mgratori Bird

    comment on CTO Eric Wahlforss facebook page
    “Ha ha… I love how much users enjoy complaining when things change…”
    …liked by Matas
    this is the mentality and leadership of Next Soundcloud

    migrate.

  • http://www.facebook.com/Rockshamrover Rocshamrover Rockshamrover

    See above Hank.
    They said 7 months ago that they were listening to all our feedback and would have all the functionality of original SC in New SC.
    They said it, but they must have had a change of heart.

  • lilli3

    Hi, I just wanted to give my two cents regarding the new design:

    Things I like:
    - shuffle function on favorites/likes section
    - related artists on tracks that have lots of likes as it works to bring up songs I would like (on tracks with only a few likes, I noticed it gave me related tracks that I already liked)
    - use of font sizes/colors to make sections stand out
    - endless scrolling on pages instead of page breaks
    - the focus to the specific tracks page to see tags, comments and picture.
    - bigger version of track picture in stream and track page

    Things I dislike:
    - no delete/hide option on all songs and reposting in stream [it clouds up the stream if users repost lots...I've already un-followed someone for doing this]
    - too tiny icons for comments on tracks
    - one line visibility on comments
    - comments listed by most recent rather than time in track on comments page
    - no distinction of sets, tracks or reposts on users landing page
    - word-break all on description on laptop/desktop version of site making that text unreadable

    Since I am only a free user, I can’t speak to issues that paying users may have.

    Please consider my non-whiny constructive criticisms.

  • scotsier

    Whoever consulted them on their re-design should be fired..

  • moodwing

    Who’s dumb idea was this?

    We pay for this yet wasn’t asked at all. It’s a mess now, looking at a profile not all the profile text is shown, heck i can’t even find our own private tracks in the new interface!

    Comments and replies arn’t shown as before and even cut short on the music timeline… This is BOGUS!

    As music producing artists we are more interested in good overview and control over our content, it needs to be easily accessed and not like this hidden under layers of junk!

  • scotsier

    Soundcloud is going to lose a lot of customers through this fiasco. Anyone have a referral for another site to migrate to?

  • http://www.facebook.com/kim.guy.35 Kim Guy

    I think Stephen is referring to anyone who pays for their SC account.

  • Tuonela

    I’ve signed up on Mixcloud – they don’t have a lot of the SC features, but if they see a chance they might be open to suggestions.

  • http://www.facebook.com/profile.php?id=851395135 Daniel Vye

    It is impossible for them not to have noticed the amount of complaints and yet The silence is deafening. Silentcloud.

    @ Soundcloud, in the article above you say “As always, we love your feedback: leave a comment to tell us what you like most about the new SoundCloud.”… well it’s very, very clear from the comments left here and on your facebook page, (and indeed if you’d been listening to feedback all the way through the beta), that your users are very unhappy with these changes. What are you going to do about it? By ignoring this situation you are damaging your relationship with your userbase, and leaving yourself wide open for someone else to take advantage of the situation, by offering people what they actually want and taking your place in the market.

  • YGT Hardstyle only

    Long live the old Soundclound. !

  • Where is The New Design?!

    I heard some “conservatives” complaining a lot about the new design, thus forcing SoundCloud to go back for “classic” layout. Yet, the same conservatives still complaining the classic one. I thought musicians are one of the most open minded people and such, seems like I was wrong.

    Members (free or premium) who really love & always believe in SoundCloud will adapt. Immature users, will go away as soon as there’s a new hyped thing. It won’t matter.

    SoundCloud should have some sort of integrity & stand up for the new design. It takes months if not a full year long to create such new concept boldly. It’s awesome. But it takes a few minutes or seconds to write a complain.

    It’s a shame they reverted back & kneel down to those conservatives’—”I’m paying user”—terrorism. People will sign up for new myspace sooner or later. It’s called social networks, it will expand & differentiated no matter what you do. Why the hell you guys so fear of loosing out?

    But complainers will complain everywhere. Point is, where the hell the new design is? Bring it back! Replace the outdated interface! Look why the old myspace is out of reach! They are filled with red-necks who fear of changes.

    This is what happen if democracy goes too far & begat “design by committee” environment. Some people really can’t understand that there is nothing on earth can please everybody 100%. But faithful consumers will always be there! That’s the true nature of democracy & reality. Besides, new things always get rejected by old generations, at first.

    Ironically, it happens a lot in music industry. It happens a lot everywhere, anywhere.

    New independent genres or artists are tend to get insulted & rejected by “money owners”, but it generates hard-core base fans, and even grow stronger based on that alone. Soundcloud don’t need to sell out for “paying” haters.

    To think SoundCloud prioritizing paying-haters concerns, only justifies either the team don’t really know what they are doing, or SoundCloud is pushing the panic button. SoundCloud just need the hard-core & future-able fans base, considering the new myspace will be launched soon.

    Heck, SoundCloud let their users (whiners or cool) to upload whatever they think is best for their followers, why shouldn’t those users let SoundCloud do the same? Some people will never learn to be mature & nor able to have a professional attitude. Micromanagers are everywhere, and they are usually cheap.

    Learn to grow up, old people. And, if you can’t do that, learn to adapt.

    Again, my poing is: The new design is awesome, attractive & worth it. Keep it, guys! You won’t regret it!

    Hope that helps.

  • http://www.facebook.com/lehndorff Peter Lehndorff

    I’m with Rafi. Although I don’t have the visual impairment I can not afford the 50 inch monitor I will need to read comments.

  • scotsier

    Thanks, checked them out and sent them an email….

  • http://www.facebook.com/lehndorff Peter Lehndorff

    Well stated. Progress is inevitable but it would seem that there is a happy medium. The Next SoundCloud is geared for the listener if I read the publicity correctly. And we as content providers need listeners. So far so good. The new ‘Search” feature works nicely. And the ‘sets’ might allow us to plug other artists. So see I don’t hate everything. But what made this site unique was and is the community. In my SoundCloud story I was asked to create after being SoundClouder of the day called my fellow musicians “my imaginary friends”. I have collaborated on tracks with musicians from New Zealand and Australia to England and Germany from my closet studio in Massachusetts. And the commenting is such an important part of that. We can work on a track and say the sound is too hot here or background vocals here. Yes we can still do it but you made it extra work going to another page to read replies. As Jonathan mentioned the “related’ feature isn’t related at all. When you are on the page for a track and start to comment, unless you can write fast the next rack starts playing. And since i favorite tracks from comedy to classic to rock you are likely to hear funny combinations on my page. In an email from customer service (which is alway very responsive:-) they said that “Next” was released “uncomfortably early” so I trust you are listening. And the press is linking to this page which is good for us and SC. I realize the horse is out of the barn as they say but hopefully you can give us a pledge that content providers, especially the paying ones, can continue to have “Classic”. And hopefully give everyone some choices in settings to improve the interface on our individual pages. Oh and hang in there. I for one no it is hard to hear negative reviews but it is because we all love SC. You do. We do. Peter

  • http://www.facebook.com/lehndorff Peter Lehndorff

    I totally agree with that point. I have edited my intro”description” (the five lines that show) to urge the “visitor to switch to classic to see my page as I intended”

  • sonicboomboy909

    Its quite simple; the classic soundcloud has a great interface, the new soundcloud removes the majority of what was good about it….

  • http://www.facebook.com/lehndorff Peter Lehndorff

    And this lets me relate to Stephen relating to Kim.

  • http://www.facebook.com/lehndorff Peter Lehndorff

    Best advice yet sir.

  • Bob Tavis

    First of all you sound like a shill for SoundCloud. And since when is voicing an opinion by a paying customer out of place? The people that provide the actual content are what makes SoundCloud. No content, no point. And what marketing strategy is based on alienating its customer base?

    From what I have heard the beta tester’s concerns were dismissed. So when they unveil a product that completely disregards the customer’s input you wonder why there is negative feedback? You call that enfranchisement? They ask people for their opinion which only falls on deaf ears.

    I agree with you that they don’t know what they are doing to have allowed for this to end up in this manner. Features are missing or broken and the whole raison d’etre of the service has shifted in such a way to cause such push-back by the existing community. It is bad PR any way you look at it. And it will only serve to sow the seeds of competition. If they wanted to create a streaming music site (like there aren’t enough of those) then they should have built one separately exclusively for that and create a flashy GUI that supports mobile devices for all the non-musician listeners.

    Sound Cloud is (or at least has been) a community venue for musicians to share with each other and listeners so the experience has to satisfy both groups if it is to have a purpose. Just like any other musical venue be it a stage, theater, arena or whatever. There has to be accommodation for both the performers and the audience. And it can be that without destroying the relationship with a large portion of their content providers. But that would require them to actually listen to people’s concerns and not be so dismissive or aloof. And this supposed “old style” classic formula has managed to attract 180 million unique visitors per month and 20 million registered users. Oh yeah that was clearly broken, right?

    I subscribed to SoundCloud as a musician because of what it was. Now, I feel like it is bait and switch as the product is becoming something I probably wouldn’t have subscribed to.

    And this whole thing about democracy going to far is a red herring. SoundCloud is not a democracy it is a business. It’s not a dictatorship either. And no business can act unilaterally or it runs the risk of losing their base. There are many examples of business’ making unilateral decisions to their peril. Coke did it, Netscape did it and many other large corporations.

    And this concept of paying-haters is bogus. All of the musicians I know which runs into the hundreds completely supported SoundCloud up to this point. They all have paid for premium services with the security of knowing that the company had created an environment in which they could flourish, share their music and ideas with others. If any of that is marginalized then the endeavor is a FAIL!

    And your admonishment about growing up is funny. I am sixty-five years old and have been involved in the music business for over forty years. I have also seen my share of bumbling corporations making decisions in a vacuum only to find that their cherished ideas flop.

  • Where?!

    Sure, I probably got biased & splatted out with these anti-creativity show. Not all 65 year old is a grown up, per se. I too have been in music business for over eighty years*. I mean, anyone can “claim” anything here, right? ;-)

    Let’s get some sense of humor on this discussion shall we? And, no, I’m not a shill.

    I found a very good artist on SoundCloud yesterday who happen to have a very small number of followers, thanks to the “new” version cross-selling algorithm.

    The old interface only works based on manual search, or external bounce-link, which is quite odd, ineffective & only beneficial to “old time members” who already locked up with the old accessibility. My only reason I go to SoundCloud is to find a new kind of music to get out of mainstream media spoon-fed contents.

    Since I like it, I bought it, bookmarked his account page, and move on.

    True, it’s business. But the foundation of SoundCloud (or any social networks) is content. They who hold the most content is the master of the market. Paying users are the hardest aspect to keep in internet business, if you ever had one, unless you have anything new to offer everyday. Bitter as it sounds, that’s just the truth.

    In that manner, every new content should get a “spotlight” despite he/she’s a newcomer or not. That’s how broadcaster business reciprocating anyone who are willing to contributes new content in respect of quality.

    This ain’t no grammy voting site. If you’re looking for rockstars… then go to iTunes. Or even better, go watch ‘X-Factor”…

  • http://twitter.com/stephenrandall Stephen Randall

    Well said.

    A dialogue with your community, is by necessity a two-way process. It would appear that SoundCloud has been saying many of the right things (eg “Give us your feedback…”) but not actually doing many of the right things (that feedback is clearly absent in New SoundCloud). Rather than join the hordes of ranting users, I have posted what I think is a constructive suggestion here: http://soundcloud.com/stephenrandall-1/soundcloud-a-solution-not-a

  • http://twitter.com/stephenrandall Stephen Randall

    I should have really said “paying” user – I’ve edited thje post to say that – I was not trying to be elitist :) imo No one should have to pay more for less. However, right now, I fear that many people will leave SC as they are not able to use the platform as they were before. If that happens, we’ll all lose.

  • http://twitter.com/stephenrandall Stephen Randall

    Thanks Kim – I was indeed referring to any paying customers. SoundCloud refers to all paying accounts as Premium, so I was using their language without realizing that it is also an emotive phrase.

  • Bob Tavis

    Get some sense of humor? Yeah, you are all levity with the admonishments and rants about the existing users who provide the content you go to SoundCloud to find.

    And yes, the foundation of SoundCloud is content provided by people who spent countless hours making it and paying SC to broadcast it for anything other than the freebie version. Such a deal for them. Instead of them having to pay for content they get the providers to pay for it or they get it for free. A bunch of starving artist, cry baby misfits the lot of them I’m sure.

    And the search engine is not the issue. Of course there are ways to make improvements without breaking what works. That is what feedback from the users is going to uncover or is supposed to. And now when the feedback comes in spades in the form of disgruntled users and they possible start implementing some of the features or putting back the ones people want you think they have caved in.

    It is not a matter of being resistant to change it is a matter of handling it correctly. It is called managing change.

    Here’s an analogy. Suppose you want to buy a car and see some really great pictures of a car that has all of the features you want. So you buy it, but when it is delivered the steering wheel is on the wrong side, the doors are missing and the engine is in the back seat. Are you going to be happy? Do you have a right to complain? Well, paid subscribers to Sound Cloud bought the car in the pictures only to find they were being delivered something else without any warning or consultation. That is the issue. Take away the content providers revenue stream and there won’t be any music streaming either. Yeah, but musicians are a dime a dozen so screw ‘em.

    If SoundCloud were selling artist’s music they would be in a better position to call the shots. But they aren’t. They are making money on other people’s efforts. All the more reason why they should show some deference to their opinions. That point seems to be alluding you.

    You are not a musician I take it.

  • Bob Tavis

    Yes, I support that idea. Give the two audiences what they need. No necessity to alienate or favor one group over another. That would have been the sensible method.

  • Maurice Lee

    How do I slide forward along a track? Why can’t I stop comments from displaying while I listen? Also, I have noticed that the tracks of a musician are no longer in chronological order of upload…….. these are features I would like to see put back. Sad to see it go this way.

  • Vincent Decorges

    I feel like the majority here. Even if some feature in the next soundcloud are goog ideas, the complete redesign of the site is a bad one.

    The user experience of the new site is really bad. I sent some feedback like a lot of others users and I don’t think somebody take them into account. The “next” alos looks as something that is really not finished: why some functionalities are redirected to the classic site and foundamental ones like statistics?? Will this existent functionalities will have equivalents in the next platform?

    I do not really understant this change of direction. Soundcloud classic is a great interface that you can continue to improve and add new features.

    We need an official statement of the Soundcloud management about the futur direction and what will happen next. I pay for this service and I want to know if it will still woth it….

    Vincent

  • User X

    ***********************************************************************
    If you don’t like the next soundcloud, you are not alone! Please join our group:

    http://soundcloud.com/groups/the-society-for-the-preservation-of-ye-olde-soundcloud/tracks

  • G Mail Man

    Free user, 19 tracks posted over 2 accounts, 16 of them posted over a year ago, has favourited 10 other peoples tracks in total – casual user so completely different experience, completely different type of user

  • http://www.facebook.com/kim.guy.35 Kim Guy

    ….. ..need I say more? :)

  • http://www.facebook.com/kim.guy.35 Kim Guy

    While I resent being called a conservative, there are several things I find more insulting. That Soundcloud hasn’t the grace to respond to our many concerns and issues with the New layout, after having pushed through these changes ‘uncomfortably early’ That they are changing something that was beautiful in its simplicity. I LOVE SC. I really do. But this regressive step for so many of us, whether it’s a mere hiccup in the process of making this site something we can all work with happily or a final notice to quit, needs handling in a far more sensitive way than has yet been displayed.

  • Elias Patrikainen

    Just updated the SC mobile app. The new version doesn’t work at all on my HTC Desire Z. The menus work but nothing (literally) loads. Only a white page with a still circle in the center appears. Tried restarting the phone, but it doesn’t solve the problem. Hmm..

  • Broker Jonathan

    I remember listening to your Soundcloud story and I heard many others too. Most mentioned the sense of community and paid warm tribute to the platform which helped nurture their creativity. At the time, it seemed to me that Soundcloud itself was celebrating all that, which is perhaps why there is so much anger and resentment being directed towards the new model. I know it’s a strong word, but it feels in some sense like a betrayal. I agree that there are positives about Next, but what I cannot get my head around is how they could dream of making such a shambles of the comment bar – an absolutely key part of the Soundcloud experience. I cannot understand why someone would design it so badly in the first place, nor why anyone with even an inkling of the comment bar’s contribution to the success of the platform would approve it. I’m completely mystified. Even taking into account the shift towards a more listener-driven platform, I find it hard to believe listeners would prefer those tiny, almost meaningless icons dotted around at the bottom of the tracks. And when I hear about visually impaired people who are simply unable to use the comment section in Next I feel very angry indeed.

  • john bekk

    totally agree bring back classic Soundcloud, the new one is RUBBISH, makes it hard to do what you want to do……………never been a fan of Mixcloud but will give it a go now :(

  • john bekk

    Dear Soundcloud

    The experience is NOT better.

    Regards

  • http://twitter.com/DeathBoy DeathBoy

    The new changes have transformed a site that I used to pay to use as a tool to share my music into one where my music is a lure and revenue stream.

    If you want to run a site this way, you know how it works? *You* pay the *musicians* because you’re using them as content. This redesign reeks of one thing: naked avarice.

    Time for me to look for a new place for my music to live.

  • http://www.facebook.com/kim.guy.35 Kim Guy
  • Subfader Subfader

    On the upper right via “more” you can switch back to the classic version

  • Zuur

    While I like a visual update I must say I really, really dislike the new lay-out in terms of functionality. Why is ‘related’ given more prevalence than comments? If the algorithm behind it wasn’t so crappy, it might work, but I’m here for comments not related stuff.

    I can’t fathom why multiple comments aren’t always in view, like they were in the old lay-out. This now takes multiple clicks and it counter intuitive, to be honest. I feel LESS connected to my listeners and fellow music makers, if anything. In the new lay-out I even missed a comment or two because of the way it’s now designed.

    Major step back.

  • Chunk

    Good news ….. you can revert back to Original Soundcloud ….. button option on one of your pages top left …… less squinting , less hassle, less marketing crap. Vote with your mouse – click back to Original Soundcloud and show the marketing jerks up top their new ‘concept’ sucks!

  • http://www.facebook.com/patrick.baird.566 Patrick Baird

    Lolz

  • john bekk

    Thanks Chunk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    BACK TO CLASSIC VIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    click MORE, THEN TOP RIGHT,

    click ON SWITCH TO CLASSICS VIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Rudolf Nordström

    Totally agree with Broker Jonathan among others.
    This will clearly ruin the core-users.
    R.I.P. SC

  • http://www.facebook.com/profile.php?id=851395135 Daniel Vye

    It would appear my previous comment on this blog have been deleted/disappeared. I am really unhappy with the way you guys are treating this whole debacle. I would suggest some kind of immediate response and apology over what you’ve done. It will not be long before websites such as TechCrunch pick up on your abysmal decisions and responses to the feedback and this will reach a much wider audience.

  • http://twitter.com/Nonwrestler Michael U/Jet Jaguar

    So far the most use I’ve seen of reposts is not for people to just post what they like, it’s to link to their works (e.g. collabs, remixes, etc.) that have been posted by other users, such as their records labels. I’m happy with it – if it concerns me what I’m listening to, I will check.

  • http://twitter.com/Nonwrestler Michael U/Jet Jaguar

    Really loving it, thanks.

    I do look forward to the navigation being improved – I used groups a lot (but thanks Jami for the explanation of how to get to them for now).

    The other change I’d echo (and gave feedback on in the beta) is the inability to get rid of tracks / sets from my stream. There are a lot of reasons why I liked to do this with the equivalent on the “classic” SC – already listened, already heard somewhere else, looks unappealing from the metadata, etc.

    As a listener, any quibbles I’d make on the UI are definitely off-set by the new “Continuous Play” functionality. There were so many times I’d just absent-mindedly click on a link while listening to something and cut off playback.

  • http://twitter.com/Nonwrestler Michael U/Jet Jaguar

    I also note staff have said comments will continue to be worked on. I’d support that. I love that you’ve shunted stuff out of the way of the waveform and have heard / read many positive comments about it, but they are hard to read and seems like currently no threading?

    I would like to be able to see the totality of the comments on a track somehow, both as an uploader thinking about my own tracks and as a collaborator in groups like the Disquiet Junto, where people actually give more meaningful feedback than “YOU HAVE A REALLY UNIQUE SOUND PLEASE LISTEN TO MY NEW BANGERS. PEACE!”.

  • Guru Vasist

    I add my vote to scrapping Next and going back to Classic. From my perspective, Next doesn’t improve on pretty much anything that Classic did. Don’t fix what ain’t broken!!

  • MyklH

    Sorry to say it but … Iam extremely happy with the old soundcloud .. for the moment I am keeping the old version on my PC (as long as I can) .. but unfortunately this seems no longer possible on my iphone via safari … so now I no longer consult my soundcloud page this way anymore … of course I can use the Soundcloud App but I really prefered to go to soundcloud via the normal web page …

  • Hank Tilbury

    It’s obvious you’re not a shill. SoundCloud is too smart to hire someone who spews insults and can barely put a coherent sentence together.

    Your final statement demonstrates how little you understand our complaints: “If you’re looking for rockstars…then go to iTunes.” We’re NOT looking for rock stars, and we’re angry that SoundCloud is now shoving them at us with their suggestions of people we should follow!

  • Spinforth

    But everybody does not want it! Especially so your PAYING customers. How do we get a refund please? As this is no longer the product that I chose to pay for.

    http://soundcloud.com/soundtrack-audio/my-thoughts-on-new-soundcloud

  • C. Napier

    SoundCloud, you are in grave danger of becoming the next Myspace. I really hope that you reconsider the slippery slope that you have entered.

    You know what a good model is? CRAIGSLIST. They have always kept the site design the same because it WORKED and the developers knew not to mess with it. It is simple and that’s the beauty of it. It’s created by and for the community. Without the contributors, there would be no content.

    SoundCloud, you have a good thing going with your ORIGINAL model. Please don’t slough it off and turn your back on your loyal, unique, and creative contributors who are your backbone. You really could end up a ghost town if you do…

    Sincerely, Christen

    http://soundcloud.com/c-napier

  • Bo Bo Nomad

    Latest E mail Exchange – still no direct answers;

    Thank you Marie

    I appreciate you don’t make the decisions but there is still no direct answer to my questions, both of which only require a yes or no answer; Can we keep the old classic (workable) version & can we get refunds?

    I appreciate exactly how the new version works & the options available – its not a product I would ever have been interested in subscribing to however*, I bought into a particular community and even with individuals grasping at those options to temporarilly hold onto the old ibnterface, the community is gone – I am already seeing that in day to day interactions.

    I’ve tried repeatedly to like the new SC – I can’t, its horrible – I’ve even logged in as someone else to look at my profile – its awful, where are my tracks?, my page was filled with stuff I’d favorited – the individual contributor (again I feel the need to stress “paying customer” is obscured by the busy & intrusive design. I did some exploring & after a while had no idea what I was listening to or who the origivnal artist was – I gave up trying to view other profiles – it was an ordeal. If I wasn’t a music addict it would be fine (*though I subscribe to Spotify & Itunes & a variety of other sites that all serve the casual listener a lot better).

    SC is now designed to work like a radio you put on in the background, with either SC suggestions or other peoples reposts feeding the streams with stuff you have no particular interest in. Mainstream sing-a-longs & major acts will get the reposts, meaning the variety actually seen will become on a par with a commercial radio stations playlists. This is not a tool that supports creators, its a tool that supports business. As I said, its your business so you are perfectly entitled to become a clone of facebook or myspace if you want (I imagine thats where the sponsorship and advertising revenue is), just don’t steal our money or abuse our trust while doing it.

    I’ve been holding back hoping for a straight answer but I think I’ve probably uploaded & shared my last track for a while.

    Regards

    Date: Sun, 9 Dec 2012 10:30:19 +0000
    From: premiumsupport@soundcloud.com
    To: bobonomad@hotmail.co.uk
    Subject: Re: [SC solo] General questions request from bobonomad@hotmail.co.uk

    __________________________________ Hello again,

    I’m sorry about all the questions, I was trying to understand more so I could give detailed feedback to our team. Thanks for sending along those quotes though.

    The site was released early because we wanted to share it with everyone. I realize that it seems rushed, but we did this since we were excited and wanted to share what we were working on. Sentiment around this has been communicated to the team now though.

    SoundCloud is still about sound creators. We’ve been working on the listener experience in order to bring larger audiences to our creator community. We’re aware creators feel some functionality is lacking (including Premium members), and it’s our current priority.

    In regards to being dissatisfied with your Premium subscription and a refund, more features still need to be added and we’re also still listening to feedback from the community, including yours (as mentioned above, this is our current priority). If you’re currently dissatisfied with the new SoundCloud, the option to revert back to Classic SoundCloud is still available (which still has all Premium features applied to it). I realize anonymous listeners visiting your SoundCloud profile will see the new SoundCloud, but they will also have the option to revert the site back to Classic.

    I’m going to be passing this email on to the team, so they’re aware of sentiment. But again, we realize that creators feel there’s functionality that is lacking for them, and this is our priority right now.

    Thanks for sending along these details and for your patience,

  • Zuur

    My renewal is also coming up. I was thinking about upgrading because I’m running out of time but now I’m not so sure anymore. Maybe I’ll start hosting it myself again… (Which I don’t want to do because I prefer SoundCloud!)

  • Zuur

    I don’t mind a new look, I do have issue with altering central functionality to a degree that it is unusable or so far removed from the original idea (sets, comment system) that you lose what made me sign up with SoundCloud over four years ago.

  • Guest
  • http://twitter.com/stephenrandall Stephen Randall

    I’d love to hear a statement from SoundCloud on what improvements to the new player are planned and how long Classic can/will be supported.

    Like many here, as a paying and passionate supporter of SC, I do not want to see the community broken by New SoundCloud. I’d gladly pay to keep the features of the Classic Player. I posted a suggestion (not a rant) here:

    https://soundcloud.com/stephenrandall-1

    Please do not abandon the Classic player and with it the most powerful tool keeping the community connected.

  • http://twitter.com/stephenrandall Stephen Randall

    Hear hear.

    In addition to your excellent points above (and as part of a constructive approach rather than a rant) I’d love to hear a statement from SoundCloud on what improvements to the new player are planned and how long Classic can/will be supported.

    Like many here, as a paying and passionate supporter of SC, I do not want to see the community broken by New SoundCloud. I’d gladly (continue to) pay to keep the features of the Classic Player. I posted a suggestion (not a rant) here:

    https://soundcloud.com/stephen

    SoundCloud – Please do not abandon the Classic player and with it the most powerful tool keeping the community connected.

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Me too. I don’t think it’s too much to ask, as they clearly can’t be unaware of the strength of feeling. The silence seems somewhat deafening….

  • http://david-noel.com David Noël

    Hi Kim, we’re about to publish a post to address feedback by the community after having regrouped and looked over the weekend. This morning we aligned on the key points with engineers before posting. It’ll just be a few more moments.
    David

  • http://www.facebook.com/kim.guy.35 Kim Guy

    Thanks for letting us know, David. Much appreciated! :)

  • Bob Tavis

    ” I’d gladly pay to keep the features of the Classic Player.”

    I don’t want to have to pay twice for what I already paid for. That would be classic bait and switch.

  • http://twitter.com/audiobin Tris

    Matas – “we have reduced the text information in favor of displaying more audio players. We hope that your listeners will appreciate the increased focus on your sounds” is a great idea.

    The audio player isn’t a sound though, it’s a picture. So for me, what the new design does is minimize text in favour of pictures of waveforms. But people like stories, we like to read about audio while we listen to it; and yes we like to look at pictures, but usually of the artists, or of some art relating to the music, rather than waveforms that don’t relate to the main track we’re hearing.

    By all means experiment with added functionality regarding the display of track art – viinyl.com has done that in a very interesting way I think – but offering a listener less narrative around the sound they’re listening to is a step backward.

    Let’s offer listeners an increased focus on each individual sound rather than filling their screen with waveforms.

  • http://twitter.com/audiobin Tris

    Hey Patrick. This seems like a weird post. The Favourites system showed us what was liked by people we like – what was considered to be lacking from that?

  • http://twitter.com/audiobin Tris

    Matas, I have two Pro accounts.

    Firstly, it’s not all about features, but it is all about the user experience. So your question feels a little loaded.

    But since you ask:

    - Flexible Spotlight with 5 spaces

    - Download buttons next to individual tracks on a set (this is unbelievable guys)

    - Exclusive tracks tab

    - Groups

    - A link to ‘Pro Support’ (you know, I never noticed how reassuring it was to only ever be one click away from Pro Support)

    That’s off the top of my head.

  • http://www.soundwrightpro.com/ Duwayne A. Wright
  • http://twitter.com/Chymera_ Chymera

    Just reposting this here as well…

    Classic Soundcloud is a fantastic site and extremely well designed. It has a couple of very minor issues and could have a few little extra details added but overall it’s a wonderfully designed site. I cannot say the same for the Next version. In fact, along with ITunes 11 it’s one of the worst re-designs in recent years I’m sorry to say. As a Beta tester, I sent various suggestions and comments, as it seems did many other people and yet virtually none of them were taken on board.

    1. Comments:

    Avatars are too small. I have to click on a separate link to load all the comments and then there are no timestamps. So when someone asks for a track ID in a 3 hour mix I have no way of telling which track they are talking about. The top comments under the track display the first comments in the waveform, not the latest comments as they logically should. The old comment system is not perfect, when they keep popping up as you skip through the waveform it is a bit annoying, but there’s always the option to toggle off the comments in the waveform and then I can still read them listed chronologically beneath anyway. In the new waveforms I like that you can skip through the file without comments popping up if you are clicking in the top section.. But like I said.. the avatars should be restored to their old size and all the comments should be listed chronologically on the same page with timestamps

    2. The Stream:

    The dashboard tabs are gone, now I can’t toggle between activity on my tracks, incoming tracks and tracks shared with me. All I see is a whole host of tracks from all sorts of people, some who I’m following and many that I’m not.. this is way too cluttered and useless for me. I’m most interested in listening to tracks posted by people I choose to follow, if random people are sharing tracks with me then I prefer them in their own tabs so that they don’t clutter up my main stream

    3. My Profile Page:

    Why is there so much wasted white space in the middle of the screen? Why is it not showing my latest or highlighted tracks in there? The tabs are gone making it much harder to click into the various sections. My sets show only the set name not the titles of the tracks contained in the sets.. why? The bio has been reduced to the first two lines?

    4. Overall Look/Feel:

    Yes, it’s a bit snazzier but snazzier is not always better or more user friendly. The colour scheme is a bit oppressive with its dark tones. The waveforms are also quite strange, the whole mirror effect really does nothing for me. There’s something simpler, less cluttered and more logically ordered about classic Soundcloud

    ————————————–

    One thing that is positive is the option to repost. Many times releases or sets of mine are uploaded by labels or promoters and I wish to share them with my followers so this is a welcome addition to me.

    I know other people have issues with these exact same things (and much more) and indeed have already put them forward more succinctly, but I’m just adding my voice to the whole issue regardless. I’m glad that you have made some updates already since the site went live, but really all of those things should have been addressed in the beta period. Anyway, I hope you continue to make updates as necessary. Please do not make Next Soundcloud mandatory unless all of the issues are properly worked out, otherwise always keep Classic soundcloud side by side. Thank you!

  • Rob lawrence

    Yes, but what are your visitors seeing? It’s no good us being in classic mode if the visitors to our non-existent spotlight page, or whatever we have, are seeing the new lay out!

  • Rob lawrence

    That’s right. The full horror of this is starting to sink in. Feel conned now!

  • Rob lawrence

    myspace are relaunching soon!

  • B-bop

    I want tag browse/search. Please.

  • Bob Drake

    I did email support in response to their asking me to point out anything I didn’t specifically care for in the new design, one of those is the hideous ads right in the middle of every every track page (which ONLY appear when you’re logged out by the way, very clever!) encouraging me or other listeners to follow big stars (Paul McCartney, Usher, 50 Cent, The New Yorker…) and to sign in on Facebook. Right in the middle of the bloody page. That actually makes me feel ill and disgusted, as a paying customer I’m being used to send people to the pages of hugely famous stars or to sign in on Facebook (which I neither use nor like.)

  • TB

    Well I can’t hear music anymore…nothing happens when I press play so…..I guess it’s goodbye!

  • Jonny

    It’s near impossible to find new music that we haven’t already had access to. Where’s the latest tracks search? It must only make it harder if not impossible for the not so well known and the new artists to get a listen to now. I feel for the ones who actually pay for this in attempt to share their work around. That’s what was so important and made souncloud stand out, is that people, both artists and listeners alike, want to search, to share, to find something new to fall in love with. I want the old soundcloud back! :(

  • The Last Little Bit

    I have my fingers and toes crossed!!

  • uid

    User experience: the classic version is a fantastic example of functionality-meets-simplicity: simply, a great platform. The new version does not seem to follow in its footsteps.

    New functionality: the new version seems to be geared towards listeners, to the possible detriment of authors.

    Some of the more important issues, in my view:

    - Sets displayed as contiguous streams depersonalize individual tracks.

    - “Related”: This should be decided/editable by the author of the track and not by the system.

    In fact, all content present in the track/set/profile pages should be decided by the author and the author alone.

    - “Reposting”, “Curating” Sets: At best, this should only be allowed to happen with the specific permission of the author of the material being reposted/curated.

    Given that sets are to be displayed as contiguous streams, this has the potential to promote mere content aggregation and remixing, with original authors, tracks and titles lost into amorphous streams.

    Unilaterally staying with the classic version does not resolve this issue – other users (using the new version) can still aggregate the content as such.

    - Groups: must join a group in order to share a track to it?

    - Spotlight: only 3 tracks is not enough, especially given the current choice. This is supposed to be an important feature for promoting one’s work.

    - Timed comments: the commentors’ icons are too small, to the point of being illegible and unusable.

    - Continuous scrolling, no page numbers: how can a user with 500 tracks easily get to track 495?

    Please build on the great concepts of the classic version’s user experience.
    Please provide authors with control over how their own material is presented, reposted and curated.

    SoundCloud classic is a great platform. Please keep it great.

  • Plastok
  • mts0n

    Im trying to find a way to -*turn off comments* (as a listener of a track)
    And how do I fast forward in stream ?? (all I get is comment interface)
    Thanxs

  • sonicboomboy909

    I’m using SC classic, but just looked at ‘next’ again .. why are you giving a tablet site to desktop PC users?! It looks like a mobile app where features are hidden to save space, why?! Your app interface looks ridiculous on my large monitor and yet has far less information on screen !! Give Next to tablet users that want a finger-scrolling listener experience, but I suggest you always give the option of using classic sound cloud on any device. If you continue on this course of wrecking the interface you will loose all the musicians like myself who loved it the way it was .. I bet there are people deep in html making potential replacement sites in case you do not hear us …. Long live SC CLASSIC …..

  • Fr33dom People

    Love to switch to classic mode so that we could use the Soundcloud we paid for instead of this new version which won’t even allow us to access the account we have paid for as premium users, yet the new site crashes our browser every time we click through to Soundcloud. Cost us time and money, this new site, and we are not very happy with having paid for something that doesn’t seem to be working. Very unintuitive changes ladies and gentleman of Soundcloud, highly suggest you rethink who you are serving and how you are doing just that.

  • Mike Spring

    Amen! etcetera, etcetera… I want a refund if S/C does not restore the damage, that much is clear to me. @S/C: did we ever ask for having ‘no choice’ when someone else reposts our tracks on his/hers own page collecting facebookely ‘likes’? What is this… really? I pray you will have a noisy discussion next weekend & may the wise win the game, else I know just what to do on my part. No kiddin’. You’ve got some work to do guys and I wish you all the best to fix this. For the loyal community.

  • http://www.facebook.com/stevelate Steve Late

    all this is absolutely right! please, SC, look beyond your horizon … I have sent my concerns about the new SC already weeks ago in beta phase and none of it was heard and now I read that lots of people are thinking the same…

  • Projecto Azul

    I can´t get to my account/ page, is always shwowing “your browser is not compatible” but befor it was, I have the internet explorer 8. If i click to “the old classic version of soundcloud, doesn´t work, and if I click to update to the new one it sends me back to the windows hel page. Can you help me ?

  • eXode

    Sorry guys, the new SC is awful, completely awful. It gives me panic and a sense of claustrophobia. I understand that your intentions were good but seriously, this new look alone would be a reason for me to stop paying for the Premium account and look for another provider altogether. Kind regards, soundcloud.com/exodesound

  • JoeyJoel

    When SoundCloud was looking for a candidate to be more in touch with the ‘people,’ and help to lead the site into what is really for the Artists, I applied. The needs of the Artist are not so complex. Control of our tracks, where we put them, in the order we want, is one of the big ones. I debated with one of your execs, and all he could do, was state the expense etc programming, etc. The truth was it was not so. There were ways of turning the control of our tracks to us, that would not have compromised SoundCloud, and made it the best of the best, and loved even more by it’s members.

    Now we have the ‘new’ soundcloud… you mean Facebook soundcloud, er, uh, no MySpace soundcloud, er no, uh..it’s not ‘MyYearbook,’ soundcloud. We have a tbobby sox, be boppin, social circle which touts Artistry, but is catering to the general population, and it will fail the moment a new site opens that is a real music site FOR THE ARTIST.

    I was aghast when I came on… my ‘Dashboard?’ What control do I have? I now have a stream of crap coming through… Meaning no disrespect to anyone, But MY PAGE, is to be SET UP the WAY I WANT IT TO REPRESENT MY SKILLS, MY ARTISTRY, – NOT TO DECIDE WHO ELSE GETs TO SEE WHAT OR WHO I’VE ALLOWED, OR WHATEVER YOUR MOTIVE TO INTEGRATE INTO OUR SMALL CORNER OF THE MUSIC WORLD!

    Whomever you got to advise you, is either not an artist, or SOLD WE WHO ARE ARTISTS out. Artist want to integrate, yes, we have to. BUT NOT AT THE EXPENSE OF OUR PERSONAL expression, our PERSONAL statement of how we run our own pages. They are SUPPOSED to Be our own pages, aren’t they?

    Many, if not most artists are songwriters, performers, players who want to put tracks up for a variety of reasons. We want to be recognized, liked, popular. Most importantly, when we are seeking work, whether it is at a club, or pitching a song to a producer across the country, or auditioning a player; whatever, we can hand someone a card,or send an email, or call them on the phone, and say, “You will find my music on SoundCoud.com/whoever. When they go there, they should get a sense of us, who we are, as individuals, or bands. This is not MySpace, it is supposed to be a serious albeit a professional tool to enhance and advance our business, our artistry, our standing. I do NOT want my page so diffused, with NO options to block other content.

    I am not being negative, I am saying professional and artistic considerations first. Social, and who can contact me, and post on my page, is way after the first priority of what the artist needs for him, or herself. With all this money spent revamping the site, SOUNDCLOUD, you LIED, your advert for someone whose pulse is on the street, was BS,. The site was good, simple not cluttered with thousands of non artists ripping tracks for their their own montage for the next party.

    If JoeyJoel disappears from SoundCloud, know they cut me off to silence my saying what I know thousands of artists feel.

    If anyone agrees with me, write to me at my facebook page:

    facebook.com/westcoastsoul

    or

    joeyjoel@musician.org

    If there are programmers who think they got the stuff, we can get our own servers and do this the right way. Seriously, they tried to silence me before by deleting my posts, I don’t want at this point to not have soundcloud, but it appears that SoundCloud has sold us out.

    If enough of yoiu agree, we can create our own body politic, and be our own consortium. I am to be at NAMM, and I will politic with the majors, discussing our issues. I am sure a developer who is FOR THE ARTIST, will see a Golden opportunity, and move in the right direction. A site BY ARTISTS, FOR ARTISTS. FIRST! After that, the rest of the population can come in. But at least we the artists, can present ourselves

    the way we want to. And NOT Be Led off to Graze quietly, uneventfully, complacently, in effect being neutered to graze with the herd.

  • Sean Ia

    There are some things about the new Soundcloud that just aren’t good. I’m not an artist who puts music on Soundcloud. I’m an ordinary person who looks for music on Soundcloud. I prefered the old Soundcloud. I want a few pages, instead of having to keep on scrolling down, while the bottom of the page keeps on updating. Also, I want to be able to listen to artist’s old work too, and in order. For example, I went to Gregori Klosman’s page, and his work is scattered all over the place on the new format. I clicked a button that changed the format of the page to the original Soundcloud, but a lot of his work is missing.

  • http://twitter.com/Tobibrocki Tobias Brockmüller

    So I had spent about a week with the new soundcloud design, now, I’m not a musician, I’m just a listener, so it’s from a slightly different point of view, but even for me there are some things that just feel a little awkward to use:

    1. Subscriptions List:

    In the classic soundcloud, it was all on my Dashboard, right at the palm of my hands, just go to the right and click on one of the artists you follow and your good to go. Now I have to go to my profile page in order to do that. While that is not such a big deal, it feels rather oddly placed there. But that’s probably just me being used to how it was in the classic soundcloud.

    2. Likes (aka. Favourites):

    I really like that it just loads more songs as you scroll down, but, if you have a ton of favourites like I do, you really start to miss the way it was in the classic soundcloud, where its divided into pages with a button for each page. I personally can’t remember every artist and/or song I ever liked, so a search feature wouldn’t work/ be an option for me and as great as it is at first, scrolling through a sheer endless list of tracks not only makes the browser sluggish, its also rather annoying to get to the one single track I want.

    3. Activity:

    It might just be me, but the activity of the people I’m subscribed to seems to be missing from the new soundcloud, which is rather unfortunate, I found a lot of artists and tracks that way, and I somehow doubt everyone is going to repost the tracks they liked. So, as a listener and potential customer, I’m missing out on a good amount of tracks here.

    4. Comments:

    I like that the comments are more subtle now, but like others have stated already, avatars are to small to make out and at least for me a “disable comments” button would in some cases still be a nice option to have. I love reading comments on tracks on occasion, but more times than one I just want to listen to a tune and as subtle as they are now, they are still a little bit distracting. I can switch tabs in the meantime no problem and/or do other things, but it’s not always what I want to do.

    Thats all I got for now in terms of feedback, I like the looks of the new soundcloud, but for now, I think I’m gonna switch back to classic.
    Also, sorry for my bad english, it’s not my native language, hope you don’t mind.

  • http://twitter.com/Will_iam_norris Will

    I dont think I have read any positive comments about the new layout yet. I much prefer the old layout, its so much easier to use.

    I really dont understand the ‘like’ and the ‘repost’ options, I now dont see anyone elses favorite tracks pop up (which I used regularly to find new artists). I dont like that you cant skip through tracks anymore.

    I appreciate that a lot of work will have gone in to creating the new style, but it feels like a step backwards for me.
    I havent stumbled across any new artists since using the new layout which is really dissapointing, needless to say I have switched back to the old style, and I get the impression that many others have also done this.
    And upon switching back to the old style, I instanly see loads more tracks which just dont show in my stream in the new style. So im basically missing out by using the new style.

  • BrianRouth

    I hate the new soundcloud and have gone back to classic……I have no interest in going back to the new format!

  • Bob Drake

    I’ve been trying the new design for a week or so and don’t know how say it politely but for me it’s worse in every way. One thing especially annoying and bizarre is when tracks keep playing when you go to a different page, I guess that’s the “continuous play”. Is it possible to turn that off? Navigating the new design also frequently freezes/crashes both Firefox and Chromium here.

  • http://www.facebook.com/filip.hecko Filip Hecko

    im stuck :( i accidentally uploaded an too long version of my song, now its hidden..wanted an differend one to upload it..now i got ZERO minutes and cant upload it again..says upload to delete file. (on the internet). I.. ICANT do that :’( ..im stuck :( Hidden file..FOR WHAT ? thats the WORST..how can i delete an hidden file? who make that crappy thing that HIDES songs? this is TORTURE :( and no they say (WE NO LONGER DELETE FILES)..no one will ever delete the files ..i heard they did that..way back long ago..BEFORE I EVEN heard of soundcloud.. but now..its hopelles.. :( Why hidden..it would be much BETTER if it wasnt hidden..only then, i can delete it.. :(

  • http://www.facebook.com/filip.hecko Filip Hecko

    If i only did not worked so dam long , then i would not care for that song :/

  • http://www.facebook.com/filip.hecko Filip Hecko

    I know :( sorry..im just frustrated because i cant do anything..but i guess..i dont matter to world :/ tryng..tryng..why..ill..just give up..its easy..and fast..

  • Buckminster Darwin

    Premium paying member for over 3 years with 97 songs uploaded! I do hope we always will have the option to use the original.

    It is amazing to me what improvement requests were ignored – being able to order your tracks, shuffle favorites, BLOGGING!, customizing the look-n- feel, better comment thread integration (conversations get dropped) – that is even harder now than before. I cannot even read the comment threads in the track. My comments do not post from my Ipad. The icons are waaaaay too small. Sometimes when I comment on a thread it goes up as its own post. I cannot make long comments, they simple do not show up in the player. The ‘sets’ player with one long wave file is weird.

    I know that SC is used by all kinds of content creators and catering to composers will not make any additional revenue since most SC composers/ bands do it on the cheap, but you do have some responsibility for the community that you created.

    Maybe you should have a format that music creators want too? Then the content creator could choose what works best. Musical producers are what launched this site and made it go viral.

  • DJ Jimi Needles

    thanks for ruining your own community… I have found so much less music than I usually do over the last few weeks. This has become the least intuitive website on the internet.

  • sonicboomboy909

    What’s going on?! What is the Creator Hub as mentioned in the email with broken links?

  • James

    Dear Soundcloud,

    I’ve had an account for several years and would now like to upgrade to a subscription package. However, I’d have no further interest in using Soundcloud were the Classic version to be removed (judging by all these comments I assume you know why by now).

    Your site states that it will remain active ‘for the foreseeable future’ – but can Soundcloud guarante this will not happen before the end of 2013? Otherwise I wont bother and will start searching for an alternative platform.

    Many thanks,

    James

  • Sven H.

    Love the Explore feature! Can’t wait to see it on Android!

  • Rawclaw

    I use soundcloud to listen to tracks that people I follow are listening to.. The new soundcloud didn’t have that feature and was useless to me..

    thx for this post:
    john bekk Chunk • 24 days ago

    Thanks Chunk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    BACK TO CLASSIC VIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    click MORE, THEN TOP RIGHT,

    click ON SWITCH TO CLASSICS VIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!